Overall bank rating
The bottom line:
Revolut offers a prepaid card for spending, along with “savings vaults” that can earn interest as well as bonus money. To maximize the bonus, you’ll need to spend an amount equal to or greater than the balance in your savings vaults each month on the linked prepaid card. If you don’t spend enough to maximize the savings bonus, your money would likely earn a better yield in a traditional high-rate savings account instead.
Revolut’s mobile-focused accounts also let you send and receive funds in multiple currencies. As an upgrade, Revolut offers premium monthly subscription plans that start at $9.99. These plans have enhanced features, such as overseas medical insurance, higher fee-free ATM withdrawal limits and slightly higher savings rates.
Revolut does not offer live customer service by telephone, which is highly unusual for a financial services company. Customers can call an automated line to block their card or reach out for help via online chat.
What to know about neobanks: Neobanks can be solid options for consumers who prefer online-only banking. Funds deposited in these accounts are usually FDIC-insured through partner banks, which will also typically receive customers’ money if a neobank closes, so customer funds are safe. Neobank accounts often have low monthly fees and earn strong rates. However, they may also lack traditional banking features, including in-person customer service and access to personal or cashier’s checks (often required for large purchases, such as buying a home) or wire transfers. Consider these details before opening an account.
Penalty for outsize CFPB complaints: NerdWallet deducted 0.5 star from Revolut’s overall rating due to the volume of complaints on the Consumer Financial Protection Bureau database relative to the asset size of its partner bank, Metropolitan Commercial Bank. For more information about this penalty, see our methodology page.
Best for: Customers who need an account offering currency exchange, are mainly self-serve when it comes to banking and maintain traditional bank accounts elsewhere.
- Savings vault account can earn interest as well as bonus money.
- No monthly fee for Standard subscription plan.
- Offers currency exchange for more than 28 currencies.
- Must meet spending requirements to earn bonus rate.
- No cash or check deposit.
- Revolut charges fees for ATM withdrawals that exceed $300 a month.
- Premium account plans have monthly fees that start at $9.99.
- Charges fee for delivery of its Revolut card.
- No live customer service via telephone.
NerdWallet’s overall ratings for banks and credit unions are weighted averages of several categories: checking, savings, certificates of deposit or credit union share certificates, banking experience and overdraft fees. Factors we consider, depending on the category, include rates and fees, ATM and branch access, account features and limits, user-facing technology, customer service and innovation. The stars represent ratings from poor (one star) to excellent (five stars). Ratings are rounded to the nearest half-star.
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