Here’s my honest review of Cash App after investing with it for two weeks
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Our Take
3.2
I really liked using Cash App, but it’s not for everyone. If you want a brokerage account with an excellent app and only care about investing in stocks, ETFs and Bitcoin, Cash App could be a great option. If you want anything beyond that, you’ll need to look elsewhere, and its overall score reflects this shortcoming.
Cash App
Fees
$0
Account minimum
$0
Fees
$0
Account minimum
$0
Promotion
None
no promotion available at this time
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Pros & Cons
Excellent app
Strong guardrails for beginners
Few investment choices
Limited customer service
Compare to Similar Brokers
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Earn a 1% uncapped match
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Full Review
I was pleasantly surprised by how much I liked using Cash App. There is a helpful news feature and even a "book" in the education section called "My First Stock" to help true beginners get a handle on investing. Even buying Bitcoin was easy. Sure, there isn't any advanced charting, but some people (I'd argue most beginner or long-term investors) don't need that. If you want to buy a limited set of investments on a super smooth platform with nothing you don't need, Cash App is a surprisingly great place to do so.
Where Cash App brokerage accounts shine
Excellent app: Cash App’s biggest strength is its app. It is super easy to use and has one of the fastest sign up processes of any investment account I’ve opened.
Where Cash App brokerage accounts fall short
Limited investments: Cash App offers nothing beyond stocks, ETFs and Bitcoin. If you’re looking for mutual funds, options, futures, other cryptocurrencies or bonds, you won’t find it here.
Customer service: Cash App only has email and in-app support during standard business hours. Some brokers offer 24/7 customer service over the phone.
Alternatives to consider:
For a wider investment selection: Charles Schwab
For better customer service: Fidelity
What type of investor should choose Cash App?
The investor who will love Cash App is pretty particular: Someone who only wants a taxable brokerage account (Cash App doesn’t offer IRAs or other types of investment accounts), prioritizes an excellent app experience and only wants to invest in stocks, ETFs and Bitcoin. If that’s you, you’ll love it. If not, you won’t.
At a glance
Account minimum | $0 |
Stock trading costs | $0 |
Options trades | Options trading not available |
Account fees (annual, inactivity, closing) | Annual fee: $0 Inactivity fee: $0 Closing fee: $0 |
Interest rate on uninvested cash | None, but Cash App does offer a high-yield cash account. |
Number of no-transaction-fee mutual funds | None |
Tradable securities | Stocks, ETFs and Bitcoin |
Trading platform | Two: Desktop and mobile |
Mobile app | Available for iOS and Android |
Research and data | Xignite and FactSet |
Customer support options (includes how easy it is to find key details on the website) | Email and in-app support only. |
IRA match | None |
» Looking to switch brokers? View the best broker promotions right now
How to sign up for a Cash App account
Downloading the app was easy. There was an option to quickly link a debit card to fund the account. This made it super fast to fund — much faster than connecting a bank account. There was a verification process that required the last four digits of my social security number, my address and email. From that they were able to import my full social security number, which was a little disturbing but also helpful. I quickly bought an ETF, faster than at any other broker I’ve ever tested. The whole process took under 10 minutes.
What do investors say about their experience with Cash App?
How we collect customer sentiment about Cash App
NerdWallet's evaluations focus on data we collect, like account fees, portfolio diversification, features and account minimums, as well as our own experiences with the products we review. We include two factors that directly address customer service: Support availability and contact methods, and website transparency, which our team assesses by looking for key information on the provider's website, just as a potential customer would. But customer satisfaction is harder for us to directly assess. To offer a more complete evaluation, we've used an AI tool to comb Cash App reviews for iOS and Android. We then evaluate that data for consistent themes, both positive and negative. Due to the anonymous nature, we're unable to confirm these customer experiences as we normally would. The summary below is based on a year's worth of Cash App reviews, ending Oct. 2025.
Cash App’s reviews are largely positive. Reviewers mention fast transactions and instant transfers. Reviewers also like the app’s investing features and Bitcoin functionality. A significant portion of reviewers mention how easy it is to use the app.
The negative reviews focus on poor customer service and the removal of the paper money deposit option. Some reviewers mention sudden account closures without explanation.
What to know about Cash App's fees
Like most other brokers at this point, Cash App charges no trading commissions. Cash App also charges no annual, inactivity, or closing fees. Cash App may charge a small fixed fee and/or a percentage fee when you buy or sell Bitcoin. For example, if you buy $50.01 to $100 worth of Bitcoin you’ll pay a fixed fee of $1.99. If you buy more than $100 worth you’ll start paying a percentage fee starting at 2%. That percentage goes down the more you buy. This is a fairly standard fee schedule for Bitcoin purchases.
Cash App's investment selection
Depending on what you’re looking for, you may find Cash App’s offerings either lacking or refreshingly pared down. Cash App offers access to over 1,800 stocks and exchange-traded funds and Bitcoin. If you’re overwhelmed by the selection other brokers offer, Cash App’s small selection might be helpful. Cash App also excludes penny stocks, microcap stocks, ETFs that short the market, leveraged ETFs and ETFs with fees over 1% (basically, more advanced or higher-risk investments). I’m a big fan of these guardrails. Most brokerages are happy to offer risky investments, and that’s fine for the investors who want access to them, but excluding them creates a safer investing environment for beginners.
Of course, this smaller pool of investments isn’t for everyone. If you want to invest in mutual funds, bonds, options, futures, forex, higher-risk stocks (such as penny stocks or microcaps) or crypto beyond Bitcoin, Cash App’s offerings will be too limited for you.
Cash App's trading platform and apps
Cash App may not be the most advanced platform but it is absolutely excellent at letting you buy investments quickly. The UX is seamless and very easy to use and has nothing confusing or stressful for newer investors. Of course, if you want lots of charts, data and analytics, you’d best be served by a different broker. If you’re like me, and you just want to buy your investments and pretty much forget about them until you retire, you really don’t need all the bells and whistles.
Cash App’s trading hours are fairly basic, Monday through Friday 9:30 a.m. to 4:00 p.m. Eastern.
How we nerd out testing trading platforms
Our reviewers — who are writers and editors on NerdWallet’s content team — do hands-on testing of every online broker platform in our analysis. That way, we can report on every aspect of the user experience, from funding a new account to placing trades.
We score each broker against criteria that factor in the capabilities offered and the actual user experience of trading with those capabilities. This includes how easy it was to sign up for and fund a new account. Note that a broker may score very highly for the platforms it offers but low for the experience of actually using that platform. Our analysis scores these criteria separately and weighs them evenly when factored into the broker’s overall score. As a result, a broker can offer an advanced trading platform. Still, if it is clunky to use or the process of opening an account is unnecessarily arduous, their score will reflect that.
Mobile app
We create our star rating based on how iOS and Android users score the broker's mobile app, but I also tested Cash App myself. The Cash App scores well, with an average score of 4.8. While I loved the app overall, and found it far easier to purchase stock and Bitcoin than maybe any other app I’ve ever used, I didn’t love how when I opened the app it took me right to a purchase screen. I could see how it would be easy to accidentally add or send money.
I do like how the app surfaces relevant news stories from reputable sources right on the main stocks screen. It groups stocks into different categories, such as “Upcoming & Recent IPOs,” “Tourism” and “Food & Drink.” There’s also a “Most Traded Monthly” list that shows the stocks that were bought and sold the most on Cash App over the last 30 days. The filtering function isn’t great; you can only filter by stock performance, time period, dividend yielding-stocks and companies with earnings reports coming out in the next seven days. Even for a simple broker like Cash App I’d like to be able to filter for other factors such as price-earnings ratio or net income.
Other key Cash App features
Research and data
Cash App offers access to two data sources, Xignite and FactSet. Many other brokers offer more.
Customer support options
Customer support may be one of Cash App’s weakest areas. The broker only offers email and in-app support during typical business hours. Most brokers offer phone support. Some even offer 24/7 phone support.
Low interest rate on uninvested cash
The cash you keep in your Cash App brokerage account won’t earn any interest, but if you direct deposit $300 or more a month you can earn 3.75% in your cash account. Some brokers offer a high interest rate on the cash you hold in your brokerage account.
No IRAs
Cash App only offers a taxable brokerage account. Unfortunately it does not offer traditional or Roth IRAs, custodial accounts or any other types of investment accounts.
» Looking for an IRA? Check out the best IRAs
Is Cash App safe?
Investing involves risk: No matter where you open a brokerage account, if you buy stocks or other investments, there’s always a chance that they will lose value. That being said, Cash App is a member of FINRA and is a SEC registered broker-dealer. Cash App is a member of the Securities Investor Protection Corporation (SIPC) which covers members up to $500,000 (including $250,000 in cash claims).
Is a Cash App brokerage account right for you?
Cash App is a solid broker for the right investor. If you want a simple investing experience, Cash App could work well for you. If you’re looking for anything beyond that, including customer service over the phone, a wide range of investments, high-level data and research, retirement tools, retirement accounts, educational resources or paper trading, you should consider another broker.