The Hartford Business Insurance Review 2022: Pros, Cons and Coverage Options

The Hartford offers comprehensive coverage specialized by industry.
Aug 24, 2021

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The Hartford business insurance


NerdWallet rating 

The Hartford is a publicly traded insurance company headquartered in Hartford, Connecticut. In the small-business realm, the company stands out for its flexible, customizable business owner's policy.

Many insurers only include general liability and property insurance under a business owner's policy, but The Hartford’s includes business interruption insurance. This can be a huge advantage because business interruption insurance typically covers lost income after a natural disaster or forced closure. If you want, you can also tack on data breach and professional liability coverage — simplifying your business insurance even further.

The Hartford business insurance: Pros and cons



Business owners policy includes business interruption insurance.

No coverage available in Alaska, Hawaii or New Jersey.

Policies are customizable to account for specific industry or business needs and factors.

Businesses needing more than $2 million of coverage from a policy may need to look elsewhere.

Wide variety of insurance policies makes it easier to stick with one issuer to keep things simple.

Must talk to an agent in order to complete a purchase.

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The Hartford business insurance: Types of coverage

The Hartford offers the following coverage options for small-business owners:

Beyond those core business insurance products, The Hartford also offers employment practices liability, multinational insurance, liquor liability coverage and home-based business insurance, among other options.

The Hartford does business in every state except Alaska, Hawaii and New Jersey, though the availability of specific policy types varies by state. For example, business owner's policies are not available in Michigan.

The company offers coverage to businesses in more than 60 different industries.

The Hartford general liability insurance

The Hartford offers general liability insurance with coverage limits ranging from $300,000 to $2 million. You can get a quote online, but you’ll need to speak to an agent to purchase the policy.

General liability insurance is recommended for all business owners. It typically covers bodily injury, damage to a third party’s property, customer injury, advertising injury, medical expenses and legal defense costs. If your business is sued, general liability insurance can help cover legal fees and settlements.

Liability coverage only applies to third-party claims, such as employee injuries. It doesn’t cover theft or damage to your property, for example.

The Hartford professional liability insurance (errors and omissions insurance)

The Hartford professional liability insurance is designed to protect businesses against actual or alleged errors and omissions in the professional services or advice they provide. Your business may need this kind of insurance protection if it provides services to customers for a fee.

The Hartford policy limits for professional liability insurance range from $250,000 to $2 million, and you can customize your coverage to meet the needs of your business and industry. For example, a freelance coder might need software copyright infringement coverage, but the owner of a hair salon might not.

The Hartford professional liability insurance covers:

  • Alleged or actual negligence, such as misinterpreting instructions, mistakes in work, bad advice or failing to complete work.

  • Legal defense costs.

The Hartford workers’ comp insurance

Workers’ compensation insurance pays for medical expenses related to employees' work-related injuries and illnesses. It can also protect a business from employee lawsuits associated with those injuries. Most states require some form of workers’ comp for companies with employees.

The Hartford’s workers’ compensation insurance comes with a preferred medical provider network of over 1 million health care providers and more than 65,000 pharmacies.

Workers’ compensation insurance covers employee medical care costs and most of their lost wages if they need time to get better. It also provides some disability benefits and pays for funerals. Workers’ comp may also cover your legal bills if an injured employee or their family sues you.

How much does The Hartford business insurance cost?

It’s difficult to predict the cost of business insurance, as rates vary widely depending on coverage, location, business type and associated risk factors. The Hartford does not provide information about the average cost of its commercial insurance policies.

You can get a business insurance quote online from The Hartford by supplying a few details, including your business name, physical address and years in operation. You may also need to provide revenue and payroll estimates, as well as gross sales numbers, depending on your business and the coverage selected. NerdWallet recommends getting quotes from multiple business insurance companies to find the policy that best fits your needs.


Business insurance ratings methodology

NerdWallet’s business insurance ratings reward companies that offer small-business owners reliability and ease of use. Ratings are based on weighted averages of scores in several categories, including financial strength, customer complaint data, shopping experience and customer service. Learn more about how we rate small-business insurance companies.

These ratings are a guide, but insurance policy details and prices can vary widely from business to business and provider to provider. We encourage you to shop around and compare several insurance quotes.

NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2018-2020.

To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period.

Our star ratings consider ratios for both general liability insurance and commercial property insurance. When an insurer sells policies that are underwritten by several different insurance companies, we consider the NAIC complaint ratios of all the underwriters.