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The Pros and Cons of Booking Flights on Kayak
Kayak is a powerful travel search tool with many beneficial features, but you might miss out on some points or elite perks.
Lee is a freelance travel writer and podcast host based in Nashville, Tennessee. He loves to travel with his wife and two children using miles and points. Lee has held the Southwest Companion Pass since 2007 and enjoys being spoiled thanks to his Kimpton Inner Circle status.
Chris Burkhardt is a former freelance editor for NerdWallet, helping with travel and credit card related content. A graduate of the University of Oregon, Chris has been a writer, editor, videographer and more in his 10 years as a journalist. Prior to joining the NerdWallet team in 2021, Chris was a digital media producer for NBC Sports — where his numerous trips around the country covering major sporting events helped his understanding of the travel world.
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When looking for the lowest airfare and best routes, searching individually for each airline is time-consuming and tedious. Likewise, quickly comparing multiple results across several websites can be a significant challenge. That’s why online travel agencies, like Kayak, are so popular: OTAs provide booking options for numerous airlines in one spot, saving you time and minimizing tab fatigue.
In this Kayak.com review, we’ll look at booking on Kayak versus airline websites to help you decide if it’s the best place to search for flights.
Flights from multiple airlines can be viewed in one spot
Searching for flights on various airline websites is annoying. Kayak makes it easy to compare prices between numerous airlines with a straightforward search.
Provides price trends for cities
Once you enter which cities you want to travel between, Kayak shows the price trends between those cities. The trends are based on how many days you want to travel, and the easy-to-read graphs highlight which dates are cheapest — or cost the most. This is a significant advantage when booking on Kayak versus airline websites.
Based on your travel dates and departure city, Kayak offers a map-based search that suggests different cities that you can travel to based on price. Travelers can find possible destinations within the U.S. and across the globe using this feature. This is an ideal solution when you know you want to travel (and which dates) but aren't sure where to go.
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Hacker Fares can save you money
Some airlines offer excellent prices one-way, but the return flight can be expensive. By booking on Kayak, you can take advantage of "Hacker Fares," which use different airlines to service departure and return flights. These split-airline fares can often lead to the lowest price available, which is not readily apparent when booking directly with the airlines.
While searching for options between two cities, you can click to receive email alerts when prices change for that route. In addition, travelers who aren't yet ready to book can be notified as prices change so that they can secure the flight when the tickets meet their budget.
Offers 'fee assistant' for carry-on or checked bags
When you fly on some airlines, you may be surprised by checked bag fees at the airport. Kayak offers a "fee assistant" that incorporates checked bag fees into your search results so that you're not hit with an unexpected cost. The downside is that you cannot add your elite status or credit card benefits when comparing. Either of these might eliminate baggage fees, which would keep the price down.
For travelers who prefer to stick with one airline alliance, you can filter results by your preferred alliance. This makes it easier to use alliance benefits when flying with a participating airline and enables you to pick a flight you can credit towards earning elite status.
Filter searches by aircraft type
For true aviation geeks searching for specific planes to fly on, Kayak search results allow you to filter by the type of aircraft. By choosing this filter, you can ensure a particular seat configuration, in-flight experience, and other features.
When you've chosen your ideal flight and are ready to book, there are limited options to book your flight directly on Kayak.com. Most often, Kayak takes you to the airline's website (or another OTA) to book the flight. This can confuse travelers and make it hard to know who to contact when something goes wrong. Plus, if you're sent to a website you don't recognize, you may be fearful of having your credit card and personal information hacked.
No loyalty program
Other OTAs, including Expedia and Priceline, offer loyalty programs recognizing their most valuable members. Kayak does not. As a result, users can't earn points towards discounts, complimentary rooms, or other benefits. This reduces the incentive for booking on Kayak versus airlines or other OTAs offering loyalty programs.
Sponsored flights appear first in search results
As you review your flight options, keep in mind that the first flight in the search results is a sponsored ad. While this flight's route and pricing may be appealing, it isn't always the best deal.
Might not qualify for credit card bonus categories
Savvy travelers use credit cards that offer bonus categories for airline purchases when booking flights. However, some travel credit cards don't offer bonus points when booking through third parties, such as Kayak. Some cards require you to book your travel directly with the airlines or through its own portal.
Kayak provides numerous benefits and makes it easy to compare the cost of airfares across multiple airlines. However, you can't always book directly with Kayak. Instead, you may be sent to the airline's website or another online travel agency to complete your reservation.
In addition, depending on which credit card you use to pay for your flight, you may or may not receive bonus rewards or qualify for elite status credit.
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