Pros

Strong online and mobile tools, and many customer service options.
9,000 fee-free ATMs and 2,600 branches in 19 states and Washington, D.C.

Cons

0.01% APY on savings account; better rates available elsewhere.
$36 overdraft fee can be charged four times daily.

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Overall

3.0

At PNC Bank, the sixth-largest bank in the country by assets, customers can earn a $50 sign-up bonus with a checking, savings and money market combo called Virtual Wallet. The trio of products — named Spend, Reserve and Growth, respectively — come with a nice set of online management tools. But the interest rate on savings is low, and it takes effort to avoid monthly fees on the checking account.

 

Ratings methodology | Reviewed June 11, 2018

Checking

4

Virtual Wallet Spend, PNC’s checking account, has free mobile banking and online bill pay. If you use a non-PNC ATM, the bank may also reimburse some ATM usage fees, depending on where you live, though the ATM machine’s owner could still charge a separate fee.

 

Virtual Wallet Spend has a $7 monthly fee that can be avoided in a few ways, including monthly direct deposits of $500 and average combined balances of $500.

Savings Account
APY
0.01%
Min. balance for APY
$1

at PNC,

Member, FDIC

Standard Checking
APY
Monthly fee
$7
Balance to waive monthly fee
$500

at PNC,

Member, FDIC

Certificate of Deposit
APY
0.70%
Min. balance for APY
$10,000
Length of term
5 years

at PNC,

Member, FDIC

How does PNC compare?

PNC

SAV2.5K

NerdWallet Rating

at PNC,

Member, FDIC

APY

0.01%

Monthly Fees

$5

Bonus features

2,000+ branches

Mobile-friendly

Goldman Sachs Bank USA

Online Savings

NerdWallet Rating

at Goldman Sachs Bank USA,

Member, FDIC

APY

1.85%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

American Express National Bank

High Yield Savings Account

NerdWallet Rating

at American Express National Bank,

Member, FDIC

APY

1.75%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

Not for you? Read more bank reviews
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Beware: Hidden fees and a website that doesn't even work
Just found a charge on my bank statement called cash flow insight which I've never signed up for. Customer service claims it's a legitimate fee and absolutely refused to refund. The best part of all? Because of cash flow insight, I can't see past the 5 recent entries into my account - which even the rep admits he can't resolve. Terrible product, terrible customer service. Never again!
Overall
Customer service
Fair
Website / app
Excellent
Rates
Fair
Fees
Fair
Good Bank
Have banked here for a few years, got thorough explanation of account disclosures so knew what to expect. Interest rates recently raised and I get 1.00% on a money market savings. It's not easy to mess up unless you are the kind of person who doesn't read disclosures or ask questions while opening accounts
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