Pros

Strong online and mobile tools, and many customer service options.
9,000 fee-free ATMs and 2,600 branches in 19 states and Washington, D.C.

Cons

0.01% APY on savings account; better rates available elsewhere.
$36 overdraft fee can be charged four times daily.

At NerdWallet, we adhere to strict standards of editorial integrity to help you make decisions with confidence. Some of the products we feature are from our partners. Here’s how we make money.

We adhere to strict standards of editorial integrity. Some of the products we feature are from our partners. Here’s how we make money.

Overall

3.5

At PNC Bank, the sixth-largest bank in the country by assets, customers can earn a $50 sign-up bonus with a checking, savings and money market combo called Virtual Wallet. The trio of products — named Spend, Reserve and Growth, respectively — come with a nice set of online management tools. But the interest rate on savings is low, and it takes effort to avoid monthly fees on the checking account.

 

Ratings methodology | Reviewed June 11, 2018

Checking

4

Virtual Wallet Spend, PNC’s checking account, has free mobile banking and online bill pay. If you use a non-PNC ATM, the bank may also reimburse some ATM usage fees, depending on where you live, though the ATM machine’s owner could still charge a separate fee.

 

Virtual Wallet Spend has a $7 monthly fee that can be avoided in a few ways, including monthly direct deposits of $500 and average combined balances of $500.

Savings Account
APY
0.01%
Min. balance for APY
$1

at PNC,

Member, FDIC

Certificate of Deposit
APY
0.70%
Min. balance for APY
$10,000
Length of term
5 years

at PNC,

Member, FDIC

Standard Checking
APY
Monthly fee
$7
Balance to waive monthly fee
$500

at PNC,

Member, FDIC

How does PNC compare?

PNC

SAV2.5K

NerdWallet Rating

at PNC,

Member, FDIC

APY

0.01%

Monthly Fees

$5

Bonus features

2,000+ branches

Mobile-friendly

Goldman Sachs Bank USA

Online Savings

NerdWallet Rating

at Goldman Sachs Bank USA,

Member, FDIC

APY

1.95%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

American Express National Bank

High Yield Savings Account

NerdWallet Rating

at American Express National Bank,

Member, FDIC

APY

1.90%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

Not for you? Read more bank reviews
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Lack of politeness over the phone
I had a late fee because I did not know that their feature on the app takes up to a couple of days to transfer the money. I called them and they promised me to remove the fee. They did not do it. I called again; they told me that they could not help. The person was really impolite and hung up my phone in a rude manner. Can you believe this was done by a regional bank customer support? How can I save you my PNC!!
Overall
Customer service
Poor
Website / app
Fair
Rates
Poor
Fees
High
Worst Bank Around
PNC is despicable. I moved my Business banking to another institution as I was getting hit with monthly fees for something they set up (they were also giving me cash advance fees of varying amounts when I never used cash advances). I attempted to remediate the situation, and the fees continued. When I talked to customer service, I was told it was my fault. I am a real estate investor and run a property management business. PNC lost Hundreds of Thousands of dollars in business (annually) over some insignificant fess. These guys are morons and trying to nickel and dime you, whilst losing massive amounts of business in the process. I have been at Dollar Bank for the past few months and it is night and day. They aren't trying to dig their grimey hands into your bank account for some change every month and are far more professional. I am now moving my personal banking out of principal. Do yourself a favor and bank with professionals, not greasy pickpockets.
Some of the reviews on the NerdWallet site were purchased through a third party provider. Users who post a review directly on the NerdWallet site will not be compensated in any way. Please see our Terms of Use and Posting Guidelines for more information.