Pros

Strong online and mobile tools, and many customer service options.
9,000 fee-free ATMs and 2,600 branches in 19 states and Washington, D.C.

Cons

0.01% APY on savings account; better rates available elsewhere.
$36 overdraft fee can be charged four times daily.

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Overall

3.5

At PNC Bank, the sixth-largest bank in the country by assets, customers can earn a $50 sign-up bonus with a checking, savings and money market combo called Virtual Wallet. The trio of products — named Spend, Reserve and Growth, respectively — come with a nice set of online management tools. But the interest rate on savings is low, and it takes effort to avoid monthly fees on the checking account.

 

Ratings methodology | Reviewed June 11, 2018

Checking

4

Virtual Wallet Spend, PNC’s checking account, has free mobile banking and online bill pay. If you use a non-PNC ATM, the bank may also reimburse some ATM usage fees, depending on where you live, though the ATM machine’s owner could still charge a separate fee.

 

Virtual Wallet Spend has a $7 monthly fee that can be avoided in a few ways, including monthly direct deposits of $500 and average combined balances of $500.

Savings Account
APY
0.01%
Min. balance for APY
$1

at PNC,

Member, FDIC

Certificate of Deposit
APY
0.70%
Min. balance for APY
$10,000
Length of term
5 years

at PNC,

Member, FDIC

Standard Checking
APY
Monthly fee
$7
Balance to waive monthly fee
$500

at PNC,

Member, FDIC

How does PNC compare?

PNC

SAV2.5K

NerdWallet Rating

at PNC,

Member, FDIC

APY

0.01%

Monthly Fees

$5

Bonus features

2,000+ branches

Mobile-friendly

Goldman Sachs Bank USA

Online Savings

NerdWallet Rating

at Goldman Sachs Bank USA,

Member, FDIC

APY

2.05%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

American Express National Bank

High Yield Savings Account

NerdWallet Rating

at American Express National Bank,

Member, FDIC

APY

2.00%

Monthly Fees

$0

Bonus features

Competitive APY

Live help 24/7

No Monthly Fee

Not for you? Read more bank reviews
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Military beware
On top of all the other reviewers who were absolutely correct, military members do not pursue PNC. I am currently stationed overseas and get nickel and dimed (fucked) every time i use my debit card upwards of $5. God forbid you have an emergency because they are not problem solvers by any stretch of the imagination. They will flat tell you whatever it is is IMPOSSIBLE... Something as simple as depositing a large check which by the way if it exceeds 5,000 they wont do over mobile unless you physically present to a bank. I can't wait to be rid of this bank forever!
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
RIP OFF FEES
The website is total JUNK - since I cannot use more suitable words in public. It's hard to use and far far out-dated. When the website fails, they will charge you fees due to their own out-dated slow 90s website. I'm unfortunately forced to use them because my mort loan was transferred to them, and it was hard to get the first payment made because their site kept bugging out. Tried to contact them and they responded THREE days later. I could go into more details but just want to warn of poor service ALL AROUND! STAY away from this so-called bank.
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