Advertiser Disclosure

Pros

No monthly fee for TD Convenience Checking if you maintain a balance of at least $100.
Many of the 1,200 East Coast locations are open seven days a week.
$150 sign-up bonus for Convenience Checking customers.
No foreign debit card transaction fees.

Cons

$3 fee for non-TD Bank ATMs with TD Simple and TD Convenience checking accounts.
$5.99 monthly fee on basic checking account can't be avoided.
Earns 0.05% APY on Simple Savings; better rates available elsewhere.

Overall

3.0

At TD Bank, a brick-and-mortar bank with a strong presence in the eastern U.S., you’ll find straightforward accounts with average features. TD’s most attractive account may be Convenience Checking, which comes with a cool $150 bonus — but also a $15 monthly fee. To skirt it, you’ll need to make sure you never dip below the $100 minimum daily balance.

Ratings methodology | Updated March 10, 2017

Checking

3.5

You can choose among three main types of TD Bank checking accounts, including TD Simple, a no-minimum-balance account, and the interest-earning TD Premier, for those who carry a balance of $2,500 or more. TD Simple has a mandatory $5.99 fee but no transaction requirements.

To qualify for a bonus of $150 or $300, new customers need to open a checking account online and receive direct deposits of at least $500 (TD Convenience) or $2,500 (TD Premier) within the first 60 days.

Also of note: If you travel, TD Bank offers a nice perk — no foreign debit card transaction fees. And for customers who visit Canada, there’s no charge to use TD Canada Trust ATMs.

TD Convenience Checking℠
$15
Monthly fee
$100
Balance to waive monthly fee
Learn moreat TD Bank
TD Premier Checking℠
$25
Monthly fee
$2,500
Balance to waive monthly fee
Learn moreat TD Bank
TD Simple Savings
0.05%
APY
$1
Min. balance for APY
Learn moreat TD Bank
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Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Incompetent
The "Customer Service" is nonexistent. They do nothing to help. Most of the info they give is incorrect. If you renew a cd you get no paper confirmation. Unheard of. You're supposed to trust you get the rate they verbally tell you! (I didn't). And write the expiration date down at home. Their phone menu is long & annoying. Keeps rerouting you to get you into Personal Loans. Don't like this bank at all.
Overall
Customer service
Poor
Website / app
Poor
Rates
Good
Fees
Low
Crappy service
Considering their slogan is "America's most convenient bank", the service is seriously not convenient. I had opened an account in a branch, and was told that I would receive $150 a bonus if I would get direct deposits of at least $1000, which I got within two days. - Not only did I not receive the bonus, but I was charged fees, because "my account was not set up properly". I had to call customer service to cancel the fees and "set up the account properly". - After 6 months of messaging back and forth, where I was given increasing deadlines to receive the bonus, I was told that the bonus was only available for accounts opened online. - I had inquired about a business loan, I had scheduled a meeting and when I got there the employee was at a corporate meeting in a different city, and I got no reply over email. So much for the convenience of wasting customer's time...
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