Pros

No monthly fee for TD Convenience Checking if you maintain a balance of at least $100.
Many of the 1,200 East Coast locations are open seven days a week.
$150 sign-up bonus for Convenience Checking customers.
No foreign debit card transaction fees.

Cons

$3 fee for non-TD Bank ATMs with TD Simple and TD Convenience checking accounts.
$15 monthly fee on Convenience checking, waived with $100 minimum daily balance.
Earns 0.05% APY on Simple Savings; better rates available elsewhere.

Overall

3.0

At TD Bank, a brick-and-mortar bank with a strong presence in the eastern U.S., you’ll find straightforward accounts with average features. TD’s most attractive account may be Convenience Checking, which comes with a cool $150 bonus — but also a $15 monthly fee. To skirt it, you’ll need to make sure you never dip below the $100 minimum daily balance.

Ratings methodology | Updated October 13, 2017

Checking

3.5

You can choose among three main types of TD Bank checking accounts, including TD Simple, a no-minimum-balance account, and the interest-earning TD Premier, for those who carry a balance of $2,500 or more. TD Simple has a mandatory $5.99 fee but no transaction requirements.

To qualify for a bonus of $150 or $300, new customers need to open a checking account online and receive direct deposits of at least $500 (TD Convenience) or $2,500 (TD Premier) within the first 60 days.

Also of note: If you travel, TD Bank offers a nice perk — no foreign debit card transaction fees. And for customers who visit Canada, there’s no charge to use TD Canada Trust ATMs.

TD Convenience Checking℠
$15
Monthly fee
$100
Balance to waive monthly fee
Learn moreat TD Bank
TD Premier Checking℠
$25
Monthly fee
$2,500
Balance to waive monthly fee
Learn moreat TD Bank
TD Simple Savings
0.05%
APY
$1
Min. balance for APY
Learn moreat TD Bank
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Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Shockingly Bad - please stay away
4+ year customer. Consistently hold checks 3-4 days to clear feels like 1981. Very hard to reach customer service. Fees for everything and very eager to apply them. Reps are rude and moreover clueless. Hands down the worst experience with a bank I have ever had, with the highest fees of pretty much anyone. Save yourself alot of grief just go to a local credit union where their hands aren't constantly in your wallet.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Terrible. Avoid at all costs
MATH errors on my online credit card statement! Every time I have to call them about something that wait is anywhere between 10 and 30 minutes on hold. Many of the folks who are supposedly there to help are untrained. I actually took the time to speak with them just about the customer service concerns and they didn't see an issue. This apparently is within their targets. Error on credit card statement was a "known issue", therefore nothing to worry about. Apparently it affected many customers.
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