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Lincoln Financial Group Life Insurance Review 2018


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At a glance

  • Offers both term and permanent life insurance
  • NerdWallet ranking: No. 6 life insurance company (out of 18 evaluated)

Overview

Lincoln Financial Group got permission to use its brand name from President Abraham Lincoln’s son Robert Todd Lincoln in 1905. President Lincoln’s profile still serves as the company’s logo.

NerdWallet rank: 6th

Lincoln Financial ranked No. 6 out of 18 large companies scored by NerdWallet. NerdWallet’s life insurance company rankings are based on composite scores that combine A.M. Best ratings, volume of consumer complaints to state regulators and J.D. Power’s customer satisfaction scores.

» MORE: The best life insurance companies

A.M. Best financial strength rating: A+ (superior)

Lincoln Financial’s financial strength is “superior,” according to ratings agency A.M. Best.

Financial strength is important because it indicates how well an insurer can pay claims. It’s especially important when choosing a life insurance company because claims might not be made until decades after a policy is purchased.

Consumer complaints: Better than the median

Lincoln Financial drew significantly fewer than the median number of complaints to state regulators in 2016 for a company of its size, according to the latest data from the National Association of Insurance Commissioners.

The association assigns a complaint ratio score to insurance companies, based on the number of complaints to state insurance commissioners, adjusted for market share. The median score is 1. A score less than 1 means fewer complaints. Lincoln Financial’s score for individual life insurance in 2016 was .10.

J.D. Power ratings: AVERAGE

In a 2017 customer service survey by J.D. Power, Lincoln Financial scored “about average” in four categories and “better than most” in the fifth.. The insurer ranked No. 13 overall out of 24 companies included in the survey.

Lincoln FInancial customer satisfaction scores
Overall satisfaction About average
Billing and payment About average
Price About average
Policy offerings About average
Interaction Better than most
Source: J.D. Power 2017 U.S. Life Insurance Study

 

More about Lincoln Financial

Types of life insurance soldOther products & services

  • Term life insurance
  • Universal life
  • Variable universal
  • Annuities
  • College savings plans
  • Combination long-term care and life insurance policies
  • Workplace benefits
  • Life insurance options

    Lincoln Financial offers two types of term life insurance:

    • Lincoln TermAccel Level Term is for people age 50 and younger for coverage of $500,000 or less.
    • Lincoln LifeElements Level Term is for people age 45 and older for coverage of $500,000 and above.

    The application for both types is by phone, and some people can be approved quickly with no medical exam.

    The company offers six types of universal life insurance and three types of indexed universal life insurance policies, including a survivorship indexed product. Survivorship life insurance insures two people, typically a married couple, on one policy. The policy pays out when the second person dies.

    Lincoln Financial’s MoneyGuard II is a universal life policy that offers long-term care benefits. The death benefit is reduced if the policy is used to pay for long-term care. If no long-term care benefits are paid, then the policy pays out the full death benefit when the insured person dies. A policyholder can also give up the policy for a return of premiums paid after five years if no long-term care benefits have been used.