Toast POS Review 2025: Pricing and Features
For restaurant-specific features and excellent 24/7 customer support, Toast's point-of-sale system is a standout choice.
Overview
The bottom line:
Toast's purpose-built restaurant POS system carries all the necessary software features to run your restaurant, bar, cafe or food truck. Its hardware is perhaps best known for its intentional design to resist spills and splatter and hold up in high-temperature environments. Be prepared to sign a long-term contract, however, if you choose to go with Toast.
Software details
Payment processing fees
2.49% + $0.15
if you buy hardware upfront; 3.09% + $0.15 for pay-as-you-go option.
Monthly fee
$0
Starter Kit; $69 Point of Sale plan; custom Build Your Own plan.
Pros & Cons
Pros
Free plan available for restaurants with up to two POS terminals.
24/7 phone and web messaging support.
Offers helpful related services, like payroll and team management software, that integrate closely with its POS system.
Built specifically for restaurants with in-house delivery platform available, among other industry-specific features.
Cons
Requires a two-year contract and charges early termination fees.
Online payment processing rates are more expensive than competitors.
Charges setup fee, and offline mode includes hidden cost of backup router.
Online ordering and accounting integrations cost extra.
Toast is a point-of-sale system best restaurant POS systems
Toast is best for businesses that:
- Want to accept orders in a variety of ways. Toast’s POS solutions enable ordering at an in-store kiosk, on an app at home or on phones while in a restaurant.
- Have multiple locations. Toast’s software keeps information current across different locations.
- Don’t mind committing to a long-term contract. Newer restaurants might prefer looking into POS systems that offer month-to-month subscriptions and free cancellation until they become more established.
Deciding factors
| Payment processing model | Flat-rate |
| Payment processing fees |
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| Monthly fee |
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| Hardware cost |
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| Contract length | Two-year contract for payment processing as part of starter kits. |
| Customer support | 24/7 phone and web messaging support for all plans. |
» MORE: What is a point-of-sale system?
Where Toast stands out
Multiple ways to accept orders, including online ordering
In addition to the terminals and portable devices you probably expect to see, Toast also offers:
- Customer self-serve kiosks.
- Toast Mobile Order & Pay, a system that allows dine-in guests to order and pay from their own devices.
- App-based ordering via the Toast TakeOut app, which competes with apps like Grubhub and DoorDash.
- Online ordering through a page linked directly to your POS system.
Built for restaurants
Some POS systems work in a variety of other industries, like retail, but Toast is exclusively for restaurants. That focus shows in details such as POS hardware
Live customer service 24/7 at every pricing level
Business hours for restaurants are anything but standard. That makes Toast's 24/7 customer support, which is even available on the Starter plan with no monthly fee, all the more valuable.
Easily manage multiple locations
If your restaurant has multiple locations, Toast makes it easy to keep information current, even if different locations have differences in menu or prices. When creating reports, you can view data by location or group locations together. And even for those with a single physical location, if your restaurant has an online presence, you might run into similar problems staying organized. With Toast, changing the central menu will automatically update it online and on Toast’s app.
Where Toast falls short
Quote-based pricing makes it hard to compare
Toast’s payment processing fees are only partially disclosed and are in some cases quote-based, varying from one customer to the next. The same is true for hardware in many cases. This means more work for potential customers upfront: You’ll need to have a consultation with a Toast rep in order to receive an estimate.
Switching or canceling can be expensive
To sign up with Toast, you’ll need to sign a contract. Leaving prior to the contract’s end date could cost you.
Alternatives to Toast
Square for Restaurants
Why we like it: Square’s restaurant POS solution offers plenty of useful features, such as table and menu management capabilities and multi-location setups. Square also lists its fees for software, hardware and payment processing online, making it possible to do some preliminary comparison before getting a full quote. Read our full Square for Restaurants review
Monthly fees
Payment processing fees
Hardware
Clover
Why we like it: Clover offers excellent hardware options for restaurants at a reasonable price. For those eyeing the Toast Go 2, an all-in-one handheld device for accepting card payments away from the counter, the Clover Flex could also be worth a look. Read our full Clover review
Monthly fees
Payment processing fees
Hardware
Compare POS providers
To compare POS options, check out NerdWallet’s list of point-of-sale systems
Frequently asked questions
Frequently asked questions
Toast isn’t fully transparent with its payment processing fees and hardware costs. Hardware solutions outside of the few out-of-the-box kits it provides are quote-based, and payment processing fees can vary by customer and circumstance. This makes it challenging to compare the total cost of a Toast system with others on the market. Additionally, Toast does require longer-term contracts and charges a fee for early contract termination.
While Square doesn’t require a contract and allows restaurant owners to discontinue use of its services without penalty, Toast lists a two-year contract requirement for its starter kits and charges a fee for early termination of the agreement. Square is fully transparent with its payment processing, software and hardware fees, while Toast is only partially transparent. Toast’s hardware is purpose-built to withstand the messes and high temperatures of a restaurant environment, whereas Square’s hardware is not.