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Best Buy Memberships: Are My Best Buy Plus and My Best Buy Total Worth It?
My Best Buy Plus and My Best Buy Total are paid memberships. The latter includes tech support and device protection that some may find worth the $179.99 annual fee.
Tommy Tindall is a personal finance writer who joined NerdWallet in 2021, covering savvy spending and simple ways to plan for a prosperous financial future. Before NerdWallet, he worked on the marketing and communications team at Fannie Mae. Today, Tommy strives to clear up complex money matters for all. He’s also a consumer technology product enthusiast and always out for the best deal.
Pamela de la Fuente leads NerdWallet's consumer credit and debt team. Her team covers credit scores, credit reports, identity protection and ways to avoid, manage and eliminate debt. Previously, she led taxes and retirement coverage at NerdWallet. She has been a writer and editor for more than 20 years at companies including The Kansas City Star, Sprint and Hallmark Cards. Email: [email protected]
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Best Buy’s rewards program is called My Best Buy Memberships. There are three tiers of service, including one free option and two that offer added perks for an annual subscription fee.
Are perks like two-day shipping, tech support, protection plans and AppleCare+ coverage enough to justify paying for a membership? Here’s the rundown on each My Best Buy membership tier.
My Best Buy membership
The original My Best Buy remains. It’s still free to join, but is no longer a rewards program that allows you to accrue points for purchases. You’ll need a My Best Buy Credit Card to earn points. The free My Best Buy is your basic Best Buy log-in.
The primary perk of the regular My Best Buy is free standard shipping with no minimum purchase required. Those who shop the store online without an account must meet a $35 minimum order to get free standard shipping. Other than that, a My Best Buy account allows you to track past purchases and save a payment method for quicker online checkouts.
The middle tier is My Best Buy Plus. It costs $49.99 a year and adds faster shipping and exclusive deals for subscribers.
The main benefit is free two-day shipping for online orders, although the Best Buy website says the service isn’t available in all areas. The $49.99 annual fee also opens up access to member-specific deals, sales and events.
Additionally, the My Best Buy Plus membership extends the return window for most products purchased to 60 days from the typical 15 days. However, the extended return window does not apply to devices you have to activate, such as cell phones.
My Best Buy Total is the top-tier membership that runs $179.99 a year. You get the benefits of the Plus membership along with protection and support for the tech products you buy.
Two standout perks may reduce initial sticker shock for some. One is 24/7 access to Geek Squad tech support for any of your devices, those bought from Best Buy or elsewhere. According to Best Buy’s website, a range of remote and in-store tech support services are included. One example listed is virus removal and operating system repair for a laptop or computer, which is $149.99 as a standalone service for non-members. The plan does not include in-home Geek Squad services.
Another big benefit is up to two years of protection on most products purchased at Best Buy while the membership is active. Protection typically covers mechanical failures, but some products include accidental damage. The membership includes up to two years of AppleCare+ coverage for most Apple products purchased at Best Buy. You also get 20% off labor for repairs. Loss and theft insurance is extra.
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Signing up for a free My Best Buy membership probably makes sense for anyone who plans to order online from the store.
Stepping up to the $49.99 Plus membership is a tougher sell, especially if you already pay for Amazon Prime.
The $179.99 Total membership is pricey for a store subscription, but the benefits could be compelling for some.
If technology is essential to your life but doesn’t come easily, the 24/7 access to Geek Squad tech support could be useful.
If you regularly purchase expensive devices, the protection benefit, which includes AppleCare+ on Apple products, may be appealing.
Before you subscribe, weigh the cost for one-off services and protection plans against the recurring $179.99 My Best Buy Total annual fee.
Service/plan
Individual price
Best Buy service: In-store PC or tablet setup by Geek Squad.
$39.99.
Apple plan: AppleCare+ annual protection plan for MacBook Air 13 inch M4.
$69.99.
Best Buy service: Virus removal and operating system repair.
$149.99.
Best Buy plan: Geek Squad two-year laptop protection plan.
$189.99.
If you do sign up for a paid My Best Buy membership and then regret it, you aren’t stuck. Cancel within the first 60 days, and you’ll be eligible for a full refund of the annual less any services, plans or discounts used. Cancel after 60 days and you’ll be eligible for a prorated refund minus the value of benefits used.
Information related to the My Best Buy Credit Card has been collected by NerdWallet and has not been reviewed or provided by the issuer of this card.
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