Regions Bank Mortgage Review 2026
Last updated on October 16, 2026
Written by
Contributing WriterEdited by
Contributing EditorWritten by
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Why trust NerdWallet
- 50+ mortgage lenders reviewed and rated by our team of experts.
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Our Take
5.0
Home loans overall
NerdWallet rating
The Nerdy headline:
Regions Bank offers a huge variety of standard and specialty home loans. This includes options to help borrowers who don't have much credit history or who can’t afford a big down payment. Most likely to appeal to borrowers located in the Midwest and South looking to buy their first home.
Jump to:Full Review
Regions Bank: NMLS#174490
National / regional
Regional
Min. credit score
620
Min. down payment
3%
Loan types and products
N/A
Pros
- Offers a wide variety of purchase and refinance loan options, including USDA, construction and physician loans.
- Features low- to zero-down home loan options, as well as programs to help borrowers with limited credit histories.
- Provides multiple customer support options, including a dedicated mortgage payment assistance team.
Cons
- Doesn’t publish sample rates online.
- Operates in only 15 states.
- Reported closing time is longer compared to other lenders surveyed (40 days on average).
Full Review
At a glance: Regions Bank mortgage options
Regions Bank is a regional bank based in Birmingham, Alabama. It operates and offers home loans in 15 states.
Regions provides all of the standard types of home loans. This includes conventional and jumbo loans, as well as government-backed FHA, USDA and VA loans. It also offers home equity products and multiple specialty loans, such as low- and no-down-payment options, USDA loans and professional loans.
For more information on its home equity line of credit, read our review of the Regions Bank HELOC.
🏠 Common mortgages
- Conventional (fixed-rate and adjustable)
- Jumbo
- FHA
- VA
- Rate-and-term refinance
🔑 Specialty loans
- USDA
- Mortgages for self-employed borrowers
- Nonwarrantable condo loans
- Low- and no-down-payment loans
- Construction and renovation loans
- Doctor loans and loans for emerging professionals
- High net worth mortgages
- Portfolio programs (for borrowers with limited credit)
💵 Home equity
- Home equity loans
- HELOCs
- Cash-out refinance
Regions Bank special offers and discounts
Regions provides several specialty loans and discounts, including:
- Low- and no-down-payment loans: Regions offers the Affordable 97 and Affordable 100 loan programs. The Affordable 97 is a 97% loan-to-value (LTV) mortgage that requires only 3% down, while the Affordable 100 permits a 100% LTV ratio and no down payment. Neither program requires you to pay for private mortgage insurance (PMI).
- Programs for thin credit: Regions provides portfolio home loan programs to help borrowers with limited credit histories.
- Professional loans: Physicians and other professionals — such as attorneys, veterinarians and pharmacists — can take advantage of Regions’ Doctor Loan Program and Emerging Professionals Program. Low- and no-down-payment options are available, and they don’t require PMI. Plus, you could close on your loan before you even start your employment.
- Temporary buydowns: With Regions’ 2/1 Buydown, you can get a lower rate for the first two years of your mortgage.
How we score Regions Bank's home loan
Like to read the fine print? We do, too. Each year, NerdWallet writers and editors review the latest data and research on mortgage lenders, including federal data, and use a consistent method to score them based on what matters most to borrowers.
Regions Bank earned a 5-star home loans overall rating from NerdWallet. Here’s how that score breaks down across our five weighted subcategories.
Excellent
Rates and fees (30%)
Rates and fees determine how much a loan will cost you overall. NerdWallet reviews the latest federal data to score each lender’s average APR spread — a measure that combines interest rates and fees. A higher score means lower typical costs compared to other lenders.
Good
Product accessibility (20%)
We evaluate how widely available a lender’s products are across the U.S. and how accessible they are to different financial profiles. A higher score means broader availability and more flexible requirements. A lower score means fewer options or stricter requirements.
Average
Customer experience (20%)
We evaluate customer experience by testing and reviewing features like the online application, mobile app, and availability of phone or chat support. A higher score means a smoother, more convenient experience and easier access to help. A lower score means more friction or fewer support options.
Good
Loan variety (15%)
We evaluate loan variety based on the range of home loan types a lender offers. A higher score means more options, while a lower score means a more limited selection.
Poor
Rate transparency (15%)
We review how clearly lenders share rate information on their websites, including sample rates and tools to estimate personalized rates. A higher score means it’s easy to find clear, comprehensive details and compare rates. A lower score means less information is available, often requiring you to contact the lender.
Regions Bank reputation and customer experience
NerdWallet’s star ratings look at objective factors like rates, fees and loan options. To give you a sense of what the borrower experience is really like, we pulled the latest customer satisfaction scores from J.D. Power and we contacted the lender’s customer support.
2026 U.S. Mortgage Servicer Satisfaction Study
652
out of 1,000
Above-average satisfaction score: average = 607.
A mortgage servicer handles loan payments.
Regions Bank customer service options
Here’s how you can get in touch with Regions Bank.
Ways to reach Regions Bank
Physical branches . . . . . . ✅
Phone support . . . . . . . . . ✅
Mobile app . . . . . . . . . . . . ✅
Online chat (bot) . . . . . . . ✅
Online chat (human) . . . . ✅
What the nerds think
Simple phone service, but limited chat options for prospective customers
Calling the Regions customer service number isn’t anything to write home about. Automated service is available 24/7, but hours are more limited if you need to talk to an actual person or want help from the specialized mortgage department. While Regions also provides both AI and human chat options through its website and mobile app, you’ll need to have an existing account to access the service. A tad inconvenient if you have questions before signing up for anything.
Ashley HarrisonContributing Writer
» MORE: How to apply for a mortgage
Alternatives to Regions Bank mortgage
Our biggest tip: Get offers from at least three different mortgage lenders. Comparison shopping can save you thousands of dollars. You can get rate quotes yourself, or work with a mortgage broker to shop around on your behalf.
If you’d like to work with another bank that offers a variety of loan options, Truist could be a good option. Like Regions, it earned a 5-star rating from NerdWallet. For faster closing times and a fully digital experience, consider Rocket Mortgage. If you’d prefer more transparency around rates, Chase is another 5-star option that could be worth looking into.
» MORE: Best mortgage lenders
More from NerdWallet
Methodology
NerdWallet rates mortgage lenders based on what matters most to borrowers: rates and fees, product accessibility, customer experience, rate transparency and the range of loan options.
We review more than 40 lenders and score them using a weighted system that prioritizes affordability and a smooth borrowing experience. Lenders earn higher scores for offering lower borrowing costs, making loans widely available, clearly displaying rate information and supporting borrowers from application through closing.
We use a mix of lender-provided information, publicly available data and our own research and analysis to evaluate each lender. Recent regulatory actions may affect a lender’s score.