Pros & Cons
- Get a quote from the website or mobile app.
- File and track a claim through the website or mobile app.
- The website is also available in Spanish.
- Available only in Louisiana, Nevada, Ohio and Texas.
- Website offers little transparency of available coverage.
- More complaints than expected relative to its size.
GoAuto Insurance is a Louisiana-based auto insurance company that offers bare-bones car insurance for drivers in Louisiana, Nevada, Ohio and Texas. GoAuto says it is a low-cost insurance company: It allows drivers to purchase policies directly from the company instead of through commission-incentivized insurance agents. You can get a quote on both the website and mobile app, by calling GoAuto or visiting a local GoAuto office.
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GoAuto insurance coverage
GoAuto Insurance offers minimal auto insurance coverage. Liability coverage is included in every policy, while collision and comprehensive coverage, medical payments and uninsured and underinsured motorist coverage may be additional options. Depending on your state, other coverage options may also be available.
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Auto insurance discounts
You may be able to get the following discounts for:
Being a good student.
Safe driving habits.
Completing a driver training course.
Insuring multiple cars.
Switching to GoAuto from another insurance company.
First time shopping for auto insurance? Unsure of where to start? Check out our guide on how to shop for car insurance.
GoAuto had more than the expected number of complaints about auto insurance to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners.
More about GoAuto insurance
Website: While GoAuto’s website offers minimal information about the coverage it offers, you can get a quote, file a claim, find a nearby office and make a bill payment. Plus, a Spanish version of the website is available.
Mobile app: GoAuto’s mobile app is available for both Apple and Android. It allows customers to get a quote, view ID cards, buy or renew a policy, pay a bill, view a current policy and corresponding documents, and file and track a claim.
Insurer complaints methodology
NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2019-2021. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a GoAuto’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.
Frequently asked questions
GoAuto sells car insurance in Louisiana, Nevada, Ohio and Texas.
You can buy a car insurance policy from GoAuto online, through the company’s mobile app, over the phone or in-person at a GoAuto store.