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The Guide to USO Lounges
Military service members and their families can relax at USO airport lounges around the world.
After spending seven years in the U.S. Air Force as an Arabic linguist, Carissa is now a freelance writer using points and miles to fund a four-year (and counting!) adventure. She previously worked as a reporter for The Points Guy. Her writing has since been featured in numerous publications, including Forbes, Business Insider, and The Balance. When she's not flying, you'll usually find her in a Priority Pass lounge somewhere, sipping tea and cursing slow Wi-Fi.
Chris Burkhardt is a former freelance editor for NerdWallet, helping with travel and credit card related content. A graduate of the University of Oregon, Chris has been a writer, editor, videographer and more in his 10 years as a journalist. Prior to joining the NerdWallet team in 2021, Chris was a digital media producer for NBC Sports — where his numerous trips around the country covering major sporting events helped his understanding of the travel world.
When not editing articles for NerdWallet, Chris can be heard hosting sports talk radio on iHeart Radio’s Rip City Radio 620 or running the digital content for the Oregon School Activities Association.
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If you’re a member of the military, you have access to exclusive lounges when you're traveling. Spread all over the world, United Service Organizations (USO) lounges give service members and their families a place to relax before a flight.
Let’s take a look at what USO lounges are, who is eligible to use them and what to expect when you visit.
What is a USO lounge?
The USO is a charity organization dedicated to helping service members and their families. As a part of their mission, it operates USO lounges. These lounges are found in airports all over the world and provide free food, nice seating and a quiet place away from crowded airport halls.
Who can use USO airport lounges?
USO lounges may be a sanctuary for service members, but access is fairly restrictive. Only these folks are allowed entry:
Active duty service members.
Reserve service members.
Guard service members.
Their families.
Retirees and veterans, disabled or not, are not allowed entry.
Note that you’ll need to be traveling to access the USO lounge, which means you’ll need to provide a boarding pass or proof of same-day travel to enter.
🤓Nerdy Tip
Some USO lounges may allow retirees entry if space is available.
Amenities of the USO lounge
If you’ve ever visited an airport lounge, you’ll find similar amenities on offer at USO lounges, such as:
Complimentary food and drinks.
Wi-Fi.
Charging stations.
Tabletop games.
Video games.
Children’s play areas.
Showers and more.
Note that USO lounges are run by volunteers, so opening hours and amenities may differ.
USO lounge locations
The USO has more than 230 locations worldwide, with 50 of these being airport lounges. To find a USO lounge, you’ll want to head to the USO’s location page and search for your airport.
If your airport doesn’t have a USO lounge, don’t worry. There are still plenty of ways for active duty service members to access airport lounges when traveling.
Airline lounges
Many airlines will allow active duty service members entry into their lounges, though their policies differ.
United Airlines
Active duty military members in uniform on leave or R&R can gain entry to United Club lounges. You’ll need to be flying a same-day United or United Express flight and must present a boarding pass, your military ID and documentation for your orders.
Family members with gate passes or those who are traveling on the same flight are also allowed in.
American Airlines
American Airlines allows U.S. military personnel in uniform to enter their Admirals Club lounges. They must be flying a same-day flight operated by American and must present their military ID and a boarding pass. Immediate family or up to two guests can also enter.
Alaska Airlines
Alaska lounge policies are more restrictive than those of United and American. Military members must be on official government travel booked through SATO. The flight must be operated by Alaska and departing within three hours.
Other active duty military members can choose to purchase a discounted day pass for $30. They’ll need to be traveling on an Alaska flight and show their military ID.
You don’t need to rely on USO lounges or travel in uniform to get airport lounge access. Many travel credit cards offer airport lounge access as a benefit to their cardholders — and if you’re active duty, you may be able to get your annual fees waived.
Service members traveling through an airport have enough to deal with. Between early-morning physical training, late afternoon formation and a whole host of other activities, they deserve a rest at the airport. USO lounges strive to provide this, with 50 locations around the world allowing military members and their families complimentary access.
However, if you’re not traveling through a location with a USO lounge, don’t worry. United, American and Alaska all allow eligible service members complimentary entry to their lounges. Additionally, many travel credit cards provide airport lounge access as a benefit and waive annual fees for service members.
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