Male
$28 /month
Female
$24 /month
Corebridge Financial, formerly AIG Life & Retirement, offers a wide range of life insurance policies, but low customer service ratings may be difficult to overlook.
Rating Breakdown
Financial strength rating
Strong
Online purchase
No
NAIC complaints
Far more than expected
Policies offered
Term, permanent & no-exam
A good fit for those who want custom term life insurance coverage or a term length longer than 30 years.
Choose one of the top-rated insurers on our best term life insurance list if a 30-year term is adequate for your needs.
About Corebridge Financial life insurance
Corebridge has a solid policy lineup, but its term life insurance is a standout with 18 different term lengths on offer. However, the company draws a high volume of complaints and earns low customer satisfaction ratings from J.D. Power.
Corebridge earned 3.1 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings.
» MORE: Best life insurance companies
Where Corebridge Financial stands out
Corebridge offers convertible term life insurance in a range of lengths, up to 35 years. You can customize your coverage with several riders, and some Corebridge life policies come with living benefits in case of terminal illness.
Where Corebridge Financial falls short
Corebridge Financial has a poor reputation for customer service. In addition to drawing a higher number than expected of complaints to state agencies, the company also ranks near the bottom of J.D. Power’s life insurance list. While the company does offer several types of permanent life insurance, the whole life options are capped at $35,000 or less.
More Nerdy Perspective
In the life insurance industry, Corebridge is known for its relatively cheap term life insurance rates. It also offers term lengths up to 35 years — to compare, most companies top out at 25 or 30 years.
Corebridge Financial life insurance policies
You can buy policies through Corebridge Direct, a subsidiary of Corebridge, or through an independent insurance agent.
Term life insurance. Corebridge offers a Select-a-Term life insurance product that can be converted to permanent coverage within a specific timeframe. There are 18 term length possibilities — 10 years, any length from 15 to 30 years, or 35 years. Coverage amounts range from $100,000 to over $1 million. Select-a-Term’s accelerated death benefit is automatically included and applies to terminal illness only.
Permanent life insurance. Corebridge offers the following types of permanent life insurance, each with the potential to accumulate cash value:
Guaranteed issue whole life insurance, with coverage ranging from $5,000 to $25,000 for applicants ages 50 to 80. These policies don’t require you to take a medical exam or answer health questions.
Simplified issue whole life insurance, with lifetime coverage of $5,000 to $35,000 for nonsmoking applicants ages 50 to 80 ($5,000 to $25,000 for smokers). You don’t need to take an exam to get this coverage, and some policies are issued within minutes.
Universal life insurance. Corebridge’s universal life policies come with flexible lifelong coverage and the ability to adjust the premiums and death benefit. The company sells indexed universal life insurance, which links the growth in the policy’s cash value to the performance of an index like the S&P 500. You can also choose guaranteed universal life insurance, which has a guaranteed death benefit.
» MORE: Compare life insurance quotes
Corebridge sample life insurance rates
Below are monthly rates for a 20-year, $500,000 term life insurance policy from Corebridge. These are sample rates for a nonsmoking man and woman in excellent health — the final quote you’re offered will depend on factors like your age, health, lifestyle, occupation and driving record. These rates are applicable in all states except New York.
Age | Monthly rate - man | Monthly rate - woman |
|---|---|---|
20 | $18.03 | $14.91 |
30 | $18.16 | $15.63 |
40 | $28.22 | $23.80 |
50 | $69 | $54.14 |
60 | $199.54 | $139.62 |
70 | $851.76 | $696.70 |
Source: Direct from insurer. Rates reflect the super preferred class and were generated on 10/23/25. | ||
Corebridge customer complaints and satisfaction
A strong sign of consumer satisfaction is how many people complain about their insurance company to state agencies. Over three years, Corebridge Financial has drawn far more than the expected number of complaints to state regulators for a company of its size, according to a NerdWallet analysis of data from the National Association of Insurance Commissioners.
Corebridge Financial ranked No. 19 out of 22 companies for customer satisfaction in J.D. Power's 2025 U.S. Life Insurance Study.
How Corebridge Financial compares to other insurers
Corebridge Financial | Transamerica | Globe Life | |
|---|---|---|---|
Star rating | |||
Financial strength | Strong. | Strong. | Strong. |
NAIC complaints | Far more than expected. | Far more than expected. | Far more than expected. |
J.D. Power ranking | #19 out of 22. | #18 out of 22. | #9 out of 22. |
Policy types offered | Term, permanent, no exam. | Term, permanent, no exam. | Term, permanent, no exam. |
Online experience | X. | X. | X. |
Transparency on website | Above average. | Above average. | Average. |
Read full reviews |
More about Corebridge life insurance
Corebridge’s site features educational content that explains how life insurance works, as well as a term life insurance calculator that helps you figure out how much life insurance you need. Policyholders can view policy details, update beneficiaries and more on the online portal.
Life insurance aside, Corebridge Financial offers:
Annuities.
Employer retirement plans.
Investment products and protection options for corporations and financial institutions.
How to contact Corebridge Financial
Corebridge Financial can be reached by:
Phone: Call the life insurance customer service department at 844-452-3832 on weekdays from 7 a.m. to 8 p.m. CT.
Email: Not available.
Live chat: Not available.
Frequently asked questions
Are Corebridge Financial and AIG the same company?
Are Corebridge Financial and AIG the same company?
In 2024, Corebridge Financial changed the name of their individual life insurance business from AIG Direct to Corebridge Direct. Both AIG life insurance and retirement products now fall under the umbrella of Corebridge Financial.
How do I contact Corebridge life insurance?
How do I contact Corebridge life insurance?
You can contact the customer service department by phone at 844-452-3832 on weekdays from 7 a.m. to 8 p.m. CT.
Can I make a Corebridge Financial life insurance claim online?
Can I make a Corebridge Financial life insurance claim online?
Yes, you can file a claim online. Corebridge Financial will then reach out to beneficiaries with next steps. If the policy’s death benefit is $15,000 or less, the claim might be processed quickly. But if the policy’s worth $15,000 or more, Corebridge will send a claim packet with forms that need to be completed before a payout can be processed.
Article sources
NerdWallet writers are subject matter authorities who use primary, trustworthy sources to inform their work, including peer-reviewed studies, government websites, academic research and interviews with industry experts. All content is fact-checked for accuracy, timeliness and relevance. You can learn more about NerdWallet's high standards for journalism by reading our editorial guidelines.
- 1.J.D. Power. J.D. Power 2025 U.S. Individual Life Insurance Study. Accessed Dec 17, 2025.
How we rate the best life insurance companies
✅ 445 life insurers reviewed
📝 210 policies assessed
🔢 1,515 data points analyzed
📊 Star rating categories
When NerdWallet evaluates life insurance companies, our editorial team considers the insurer's strengths and weaknesses, as well as the things that matter most to customers buying a long-term financial product. We then weigh these factors carefully:
💰 Financial strength (35%). We use AM Best ratings to confirm an insurer’s financial stability and ability to pay claims far into the future. The top life insurance companies have an exceptional financial strength rating of A+ or A++ (Superior).
🗣️ Consumer complaints (35%). Our top-rated life insurance companies have fewer than the expected number of complaints to state regulators over a three-year period, according to the National Association of Insurance Commissioners — so you can expect a smoother customer experience.
☎️ Consumer experience (20%). Insurers who allow consumers to contact them by email, phone and live chat earn the highest scores. The same goes for insurers who support online quotes, beneficiary changes and claims.
👀 Transparency (10%). Our methodology gives higher scores to transparent insurers who clearly display information about their policy options, coverage amounts and term lengths (if applicable) on their site.
⭐ What our star ratings mean
Companies with 5 stars are exceptional, with strong financials, diverse policy lineups and great reputations for customer service.
Companies with 4.5 stars are excellent, with solid financials and policy offerings, and good customer service track records.
Companies with 4.0 stars are good, and potentially great for people looking for niche coverage options.
Companies with 3.5 stars or fewer could do better in certain categories, like financial strength and customer complaints.
NerdWallet does not receive compensation for our star ratings or our reviews. Read more about our life insurance ratings methodology and editorial guidelines.
