Lemonade
- Pays some claims instantly.
- Quick quotes via website and app.
- If belongings are damaged or stolen, Lemonade will pay enough for brand-new replacements.
- Far more consumer complaints than expected for a company of its size.
- Not available in all states.
About Lemonade renters insurance
Lemonade renters insurance earned 4 stars out of 5 for overall performance. While its prices are affordable, it draws a high rate of consumer complaints.
When buying Lemonade renters insurance, you'll choose a charity you want to support. Your payments will be pooled with those of other policyholders. After paying expenses and claims each year, the company gives any money left over to customers’ favorite causes. In 2024, this amounted to more than $2 million in donations.
Best for: Renters who want claims resolved quickly and who like managing their policy through an app.
Not ideal for: Those who prefer a more personal touch when buying insurance.
Where Lemonade stands out
Quick claims. The company says it settles about 40% of claims instantly using artificial intelligence.
Online quotes. If you’d rather buy a policy with a few taps of your phone than talk with an agent, you’ll like how easy it is to use Lemonade’s app.
Coverage for your stuff. Lemonade offers more generous personal property coverage than some other companies. With Lemonade, you can buy brand-new replacements for stolen or damaged items. Some other companies offer actual cash value coverage, which pays less for older items.
Where Lemonade falls short
Consumer complaints. Lemonade draws a very high rate of complaints to state regulators.
Availability. Lemonade renters insurance isn’t available in all U.S. states.
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What Lemonade renters insurance covers
Landlords sometimes require tenants to buy a policy with a minimum amount of liability insurance, but otherwise, the coverage you choose is generally up to you. Below are the four types of coverage included in most standard renters policies:
- Personal property
Personal property coverage can replace belongings such as furniture and electronics if they're stolen or damaged.
- Personal liability
Renters liability insurance pays out if you're responsible for injuring other people or damaging their property.
- Loss of use
Loss of use coverage pays for hotel stays, meals or other expenses if you have to live elsewhere while your home is repaired.
- Medical payments
Medical payments coverage pays to treat injuries to other people in your home, regardless of fault.
For more details, see What Does Renters Insurance Cover?
Lemonade covers your belongings on a replacement cost basis. That means if your items are stolen or destroyed, Lemonade will pay enough for you to buy new ones.
Optional coverage
Depending on where you live, optional coverage types may also be available, including:
Extra coverage, which pays if valuable items are lost, damaged or stolen. This could include jewelry, fine art, cameras, bicycles or musical instruments. No deductible applies.
Water backup for damage caused by water coming out of your drain or sewer.
Equipment breakdown, which pays if appliances or electronics (like your security system or TV) stop working.
Tenant water damage, which pays for water damage you cause to your unit.
Tenant pet damage, which covers damage your furry friend does to your home.
Lemonade renters insurance rates
Lemonade renters insurance costs $118 a year, or about $10 a month, according to NerdWallet’s rate analysis. That’s cheaper than the national average of $151 per year, and below the average rates of many other companies. See how several major insurers stack up below.
Company | Average annual rate |
|---|---|
$110 | |
$118 | |
$143 | |
$155 | |
$193 | |
$202 | |
USAA* | $146 |
*USAA renters insurance is available to active military, veterans, some federal workers and their families. | |
Rates are based on a sample renter with $30,000 in personal property coverage, $100,000 in liability coverage and a $500 deductible.
Discounts
You may be able to save money on your Lemonade renters insurance policy if:
You buy another type of Lemonade policy such as pet insurance.
Your home has protective devices such as smoke alarms or deadbolt locks.
You pay your premium once a year rather than in installments.
Consumer complaints and satisfaction
Complaints: One strong sign of consumer satisfaction is how many people complain about their insurance company to state agencies. Lemonade scores poorly on this measure, drawing a very high proportion of home insurance complaints compared to other U.S. insurers.
How we determined our complaint scores We analyzed three years' worth of complaint data from the National Association of Insurance Commissioners. When comparing insurers, we accounted for company size and total premiums. NAIC home insurance complaints cover various policy types, including homeowners, renters, mobile home and condo insurance.
J.D. Power rating: Lemonade renters insurance ranked below average in J.D. Power’s 2025 U.S. Home Insurance Study.
Where Lemonade renters insurance is available
Lemonade renters insurance is available in 30 states plus Washington, D.C.
Availability may change at any time. Coverage may not be available to all renters in a given state.
Consumer experience
Website: Lemonade’s website is cleanly designed and easy to use. It has an instant quote feature right on the homepage. You can find information about the company’s policies on its lengthy FAQ page.
App: Available for both iOS and Android, Lemonade’s app is the place to get quotes and buy your policy. You’ll also use it to file claims.
Claims: To file a claim on the app, record a video of yourself describing what happened. Then fill in some information about the amount of your claim. Although adjusters settle some claims, Lemonade says it handles 40% of claims instantly. Money is deposited directly into your bank account.
If you don’t have web access, you can call 844-733-8666 to file your claim.
Customer service: Logged-in policyholders can use the Maya chatbot service. You can also email help@lemonade.com or call 844-733-8666.
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Lemonade renters insurance vs. competitors
Here’s how Lemonade renters insurance stacks up against policies from other popular companies.
Lemonade vs. GEICO renters insurance
The main differences between Lemonade and GEICO renters insurance are:
Business structure. Lemonade sells its own policies while GEICO offers coverage through third parties. With GEICO, your coverage and discount options may vary depending on which company ends up writing your policy.
Claims handling. Lemonade claims are filed through its app, and some are processed instantly. With GEICO, you’ll need to reach out to the third party that services your policy to file a claim.
Availability. Lemonade’s renters policies aren’t available in all 50 states the way GEICO’s are.
Read our full GEICO renters insurance review to learn more.
We recommend shopping around with at least three different renters insurance companies to get the best rate.
Lemonade vs. State Farm renters insurance
The primary differences between Lemonade and State Farm renters insurance are:
Longevity. Lemonade is one of the newest renters insurance companies in the industry, founded in 2015. State Farm has been around for more than a century.
Consumer complaints. State Farm draws an average proportion of complaints compared to other insurers. Lemonade has a much higher complaint rate.
Local agents. Lemonade takes a digital-first approach to insurance. You'll use its app for most functions, such as quotes, payments and claims filing. State Farm also has a robust app, but its thousands of local agents can offer more personalized help.
Read our full State Farm renters insurance review for more details.
Other renters insurance companies to consider
Not ready to make a decision? You may be interested in these other renters insurance companies:
Other Lemonade products
NerdWallet's reviews of other Lemonade insurance products can help you find the right coverage for your needs:
How we review renters insurance
Our editorial team considers these factors when reviewing renters insurance companies:
- 📞 Customer experience
This rating is based primarily on consumer complaints to state regulators, as reported by the National Association of Insurance Commissioners. We also evaluate whether companies have customer-friendly features such as online claims filing and quotes.
- 🛡️ Coverage
We look at how companies cover your personal belongings and how many common optional endorsements they offer.
- 💲Affordability
We evaluate the discounts a company offers and, when available, its median rates.
- 🏦 Financial strength
We use AM Best and Demotech ratings to confirm each insurer’s long-term financial stability and ability to pay claims.
See our complete renters insurance rating methodology.
Why you can trust NerdWallet
In our research, we analyzed:
More than 175 million renters insurance rates.
More than 100 insurance companies.
More than 150 renter profiles.
Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy in order to help you choose the financial products that work best for you. Here is a list of our partners and here’s how we make money.
Frequently asked questions
What other types of insurance does Lemonade offer?
What other types of insurance does Lemonade offer?
Lemonade sells homeowners, condo, co-op, car, term life and pet insurance.
How much is Lemonade renters insurance?
How much is Lemonade renters insurance?
The company advertises plans starting at $5 a month. Your premium will depend on where you live and the amount of coverage you need. Discover the average cost of renters insurance.
Does Lemonade have dog breed restrictions?
Does Lemonade have dog breed restrictions?
Lemonade policies can cover medical costs and lawsuits if your dog bites someone. However, some breeds are restricted from coverage in certain states. These may include pit bulls, German shepherds, Rottweilers and Siberian huskies. Learn more about dog liability insurance.
Article sources
NerdWallet writers are subject matter authorities who use primary, trustworthy sources to inform their work, including peer-reviewed studies, government websites, academic research and interviews with industry experts. All content is fact-checked for accuracy, timeliness and relevance. You can learn more about NerdWallet's high standards for journalism by reading our editorial guidelines.
- 1.J.D. Power. 2025 U.S. Home Insurance Study. Accessed Dec 16, 2025.
Renters insurance star ratings methodology
NerdWallet’s renters insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including affordability, financial strength, consumer experience and coverage options. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our full renters insurance rating methodology.
Insurer complaints methodology
NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners from 2022 through 2024. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.
Renters insurance rates methodology
To find the average cost of renters insurance in the U.S., NerdWallet calculated the median rate for 30-year-old tenants from multiple insurance companies in every ZIP code across all 50 states and Washington, D.C. Sample tenants were nonsmokers with good credit and no recent claims, living in a two-bedroom apartment. They had a $500 deductible and the following coverage limits:
$30,000 in personal property coverage.
$100,000 in liability coverage.
$10,000 in additional living expenses coverage.
$1,000 in medical payments coverage.
We made minor changes to the sample policy in cases where rates for the above coverage limits or deductibles weren’t available.
We then compared the insurer's median rates to the median rates for other companies.
These are sample rates generated through Quadrant Information Services. Your own rates will be different.
