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Best Non-Bank Mortgage Lenders of 2019

Finding the Right Mortgage, Mortgages
At NerdWallet, we strive to help you make financial decisions with confidence. To do this, many or all of the products featured here are from our partners. However, this doesn’t influence our evaluations. Our opinions are our own.

Gone are the days when buying a home meant getting dressed up to visit the loan officer at your local bank.

Non-bank lenders provide a welcome alternative to traditional banks, especially for credit-challenged borrowers or those looking for a more streamlined mortgage experience.

NerdWallet picked some of the best non-bank mortgage lenders in a variety of categories so you can quickly determine which one is right for you.

Best non-bank lenders for first-time home buyers

These lenders have the perfect combination of flexible requirements, loan options and industry experience to help you buy your first home.

Quicken Loans
4.5 NerdWallet rating
  • The largest Federal Housing Administration lender in the nation
  • Has a full complement of mortgage products for buying and refinancing
  • Offers a technology-friendly loan process with access to mortgage advisors as well
  • Quicken Loans review
4.5 NerdWallet rating
  • Caters to minority and low-income borrowers
  • Offers loans for manufactured housing
  • Helps borrowers find state-sponsored down payment assistance and grant programs
  • New American Funding review

Best non-bank lenders for refinancing

These lenders have refinance options to lower your monthly payment or shorten your loan term, and their online tools aren’t half bad either.

4.5 NerdWallet rating
  • A “Lifetime Guarantee” refinance program offers special benefits for repeat customers
  • A rate comparison page offers head-to-head shopping with competitors
  • Technology upgrades are enhancing the customer experience
  • loanDepot review
4.0 NerdWallet rating
  • Though it has expanded its services, Lenda began as a mortgage refinance-only lender; that remains its specialty
  • Offers a paperless process
  • Borrowers can review different loan terms and rate options with their online quotes
  • Reali Loans review

Best non-bank lenders for veterans

As a veteran, you’re eligible for programs that make home ownership more affordable. These lenders can help.

4.5 NerdWallet rating
  • Serves veterans and active-duty military personnel with full range of government loans, including USDA, VA and FHA
  • Low complaint volume with CFPB
  • Largest lender of VA purchase mortgages
  • Veterans United Home Loans review
4.0 NerdWallet rating
  • Government loan specialist offering VA, FHA and USDA loans, along with conventional mortgages
  • Loans to borrowers with nontraditional credit, employment and income sources
  • Has a mobile app and full online application and loan tracking
  • Alterra Home Loans review

Best non-bank lenders for a low down payment

Little or no money for a down payment? With these lenders, homeownership is still within reach.

4.5 NerdWallet rating
  • Specializes in loans to borrowers with lower credit scores, minimum score 500 in some cases.
  • Considers alternative credit data, like bank statements and rent payments.
  • Free rate locks.
  • Vylla review

PNC Mortgage

3.5 NerdWallet rating
  • Considers nontraditional credit history items such as rent payments
  • Easy-to-navigate website with plenty of explanatory articles and videos
  • Offers a comprehensive range of loans: fixed rate, ARMs, jumbo, conventional and HELOC
  • PNC Mortgage review

Best non-bank lenders for customer service

Want to feel like a VIP? These lenders get top marks when it comes to customer service.

4.0 NerdWallet rating
  • Jumbo borrowers are supported by 24-hour customer service via call center, mobile app and email
  • No application, origination or other lender fees
  • Application and loan tracking services available online
  • Fairway Independent Mortgage review
3.5 NerdWallet rating
  • Website offers a wealth of educational material
  • Minimum credit score: 550 for government-backed loans
  • Licensed in all 50 states; branch locations in 30 states
  • Homebridge Financial Services review

Best non-bank mortgage lenders: summary

More from NerdWallet
Learn more about alternative mortgage lenders
Calculate your mortgage payment
How much home can you afford?

NerdWallet’s selection of mortgage lenders for inclusion here was made based on our evaluation of the products and services that lenders offer to consumers who are actively shopping for the best mortgage. The six key areas we evaluated include the loan types and loan products offered, online capabilities, online mortgage rate information, customer service and the number of complaints filed with the Consumer Financial Protection Bureau as a percentage of loans issued. We also awarded lenders up to one bonus star for a unique program or borrower focus that set them apart from other lenders. To ensure consistency, our ratings are reviewed by multiple people on the NerdWallet Mortgages team.