Hippo Homeowners Insurance Review 2024

Hippo is not currently selling new home insurance policies through its website.
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Written by Sarah Schlichter
Lead Writer
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Assigning Editor
Fact Checked

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Editor’s note: Hippo is not currently selling new homeowners insurance policies through its website. If you try to get a quote for a new policy, Hippo will send you to one of its third-party partners. However, it is continuing to serve its existing policyholders and selling a limited number of policies on newly constructed homes through its Hippo Builder Insurance Agency.

For other alternatives, see NerdWallet’s list of the Best Home Insurance Companies.

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We make every effort to rate each company we review. However, we’re sometimes unable to provide a NerdWallet star rating for insurers that work with multiple third parties to underwrite their policies. That’s because the quality of the policy you get may vary depending on the coverage options, financial strength and other factors of each separate underwriting company.

Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy in order to help you choose the financial products that work best for you. Here is a list of our partners and here’s how we make money.

State availability

Hippo is not generally selling new homeowners policies, but it can match you with a third-party insurer in many states.

Availability may change at any time. Coverage may not be available to all homeowners in a given state.

Consumer complaints

One of Hippo’s main underwriters, Spinnaker, received more than the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (NAIC home insurance complaints also cover other home policy types, including mobile home, renters and condo insurance.) Hippo also sells policies from other partners.

Consumer experience

Website: Hippo’s website can provide you with home insurance quotes from third-party partners. It also has articles outlining the basics of homeowners insurance and how it works.

App: You can use the Hippo app to contact customer service, review coverage and manage your policy. It also offers advice and checklists to help you with home maintenance. You can even have a video call with a Hippo Home Care expert.

Claims: You can file a claim online or by phone. A representative will guide you through the claims process, including booking temporary housing if needed. Learn more about how to file a home insurance claim.

Customer service: Hippo provides customer support through live chat, email and telephone.

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Other home insurance companies to consider

You may be interested in these other homeowners insurance companies:

In This Review . . .