
Prudent Pet
- No upper age limits for pets.
- Unlimited annual coverage available.
- Live customer support chat and 24/7 vet chat.
- 30-day money-back guarantee for new policies.
- No option to pay your vet directly.
- No mobile app.
About Prudent Pet insurance
Prudent Pet earned 4.3 stars out of 5 for overall performance.
Prudent Pet insurance offers a range of coverage for accidents, illnesses and wellness expenses. Its accident and illness plans are fairly broad, with coverage for alternative therapies, dental illnesses and some prescription food. It also processes claims quickly and will waive its six-month waiting period for knee injury coverage with a vet exam.
We like that Prudent Pet has a $100 deductible option for some pets, as well as a 30-day money-back guarantee for new policyholders. You can enroll any dog or cat that’s at least 8 weeks old.
However, you'll have to pay extra if you want Prudent Pet to cover sick exam fees. The company doesn’t have a mobile app, so you’ll manage your policy through its website.
Prudent Pet at a glance
Best for: People looking for solid coverage and quick claims processing.
Not ideal for: Someone who wants to manage their policy through a mobile app.
» MORE: The best pet insurance companies
Prudent Pet insurance plans and coverage
Prudent Pet offers several plans and optional add-ons to choose from.
Essential plan
Prudent Pet’s Essential plan covers accidents and illnesses. It pays for the basics as well as a few nice extras, such as alternative medicine and behavioral therapies. The plan includes:
Treatment, surgery and hospitalization for any covered illness or injury, including cancer.
Alternative therapies if prescribed by a vet.
Dental injuries or illnesses.
Hereditary conditions and congenital birth defects.
Hip dysplasia.
Prescription medications.
Diagnostic testing.
Medical supplies.
Complications from breeding, pregnancy or whelping if the breeding date is after your policy's waiting period.
Prescription food to treat bladder stones and crystals.
Up to $250 per policy year for behavioral disorders.
Ultimate plan
Prudent Pet’s Ultimate plan is the most comprehensive option, with no annual coverage limit. It covers everything in the Essentials plan plus:
Up to $1,000 per policy year for behavioral disorders.
Up to $500 for lost pet advertising and rewards.
Up to $500 if you need to board your pet while you’re in the hospital.
Up to $500 if your pet is stolen or lost.
Up to $1,000 if your pet dies or has to be euthanized.
Up to $1,000 if your vacation plans are disrupted because your pet needs life-saving care.
Accident-only plan
Prudent Pet’s accident-only plan doesn’t cover illnesses but will pay for:
Treatment, surgery and hospitalization for accidental injuries, including bite wounds and broken bones.
Alternative therapy if prescribed by a vet.
IV fluids and medications.
Diagnostic testing.
Prescription medications.
Stem cell therapy.
Tooth extractions.
Medical supplies.
Wellness coverage add-on
Prudent Pet has three wellness plan options — Low, Medium and High. They cover most of the same services, but the higher-priced plans reimburse more. Depending on which plan you choose, your wellness plan may cover:
Wellness exams.
Vaccines.
Heartworm test or FeLV screen.
Fecal exam.
Health certificates.
Microchipping.
Deworming.
Dental cleaning or spay and neuter surgery (Medium and High plans only).
Wellness blood screening (High plan only).
Veterinary exam fee add-on
This add-on helps cover veterinary exam fees for illnesses or accidents. If you add it to your base Prudent Pet plan, you won’t have to pay for exam fees yourself.
Note: Coverage options and availability may vary depending on where you live and the age and breed of your pet.
» MORE: What does pet insurance cover?
What's not covered
Prudent Pet’s insurance plans exclude many of the same things other pet insurers do. They don't cover:
Pre-existing conditions unless they’ve been cured and symptom-free for at least 365 days.
Exam fees, unless you’ve purchased an add-on for this coverage.
Costs related to routine care like grooming, training or flea and tick preventives.
Elective procedures like spaying, neutering or tail docking.
Experimental treatments.
Routine breeding, whelping or pregnancy.
Intentional injuries or those resulting from abuse, racing or occupational activities.
Most prescription food.
Repetitive poisoning or ingestions.
Prudent Pet plan options
Deductibles: A pet insurance deductible is the amount you have to pay before your plan reimburses you for vet expenses. With Prudent Pet, you can typically choose a deductible of $100, $250, $500 or $1,000 per year. Wellness plans have no deductible.
Reimbursement amounts: After you meet your deductible, Prudent Pet will reimburse you for a percentage of your vet bills. You can generally choose a reimbursement percentage of 70%, 80% or 90%. Reimbursement percentages don’t apply to wellness plans.
Coverage limits: Prudent Pet’s annual coverage limits may vary based on where you live and your pet’s characteristics. In our quotes, we generally saw a $10,000 limit for accident only plans and limits of $2,500 or $10,000 for Essential plans. There’s no annual coverage limit for Ultimate plans.
Restrictions and waiting periods
Age restrictions: Your pet must be at least 8 weeks old to enroll in coverage. Prudent Pet has no upper age limits.
Waiting periods: A pet insurance waiting period is the time between when you buy your policy and when your coverage starts. Prudent Pet’s waiting periods are five days for accidents, 14 days for illnesses and six months for knee issues. Prudent Pet will waive the six-month waiting period if you take your pet in for an exam within the first 30 days of the policy. Your vet must confirm that the pet has no knee issues.
There’s no waiting period for wellness coverage.
Sample rates and discounts
The cost of Prudent Pet insurance will depend on where you live and your pet’s age and breed.
Sample rates for dogs
Below are sample monthly rates from Prudent Pet for six common dog breeds at ages 2 and 8. Our sample dogs lived in Katy, Texas, and had accident and illness coverage with a $250 deductible, $2,500 of annual coverage and an 80% reimbursement rate. Your own price will vary.
Breed | Age 2 | Age 8 |
---|---|---|
French bulldog | $48 | $89 |
German shepherd | $33 | $61 |
Golden retriever | $33 | $61 |
Labrador retriever | $33 | $61 |
Medium mixed-breed dog | $22 | $41 |
Poodle | $24 | $45 |
Sample rates for cats
We also gathered rates for a variety of cat breeds with the same coverage limits as above. Rates below are sample monthly premiums for cats living in Katy, Texas.
Breed | Age 2 | Age 8 |
---|---|---|
Devon rex | $17 | $31 |
Domestic shorthair | $13 | $25 |
Exotic longhair | $14 | $26 |
Maine coon | $17 | $31 |
Persian | $17 | $31 |
Ragdoll | $17 | $31 |
Discounts
Prudent Pet offers a multipet discount when you insure two or more pets.
Discounts may also be available over the phone for military, veterans and people working in the veterinary field.
Where Prudent Pet insurance is available
Prudent Pet is licensed to sell policies in all 50 states, plus Washington, D.C.
Availability may change at any time. Coverage may not be available to all pets in a given state.
Online tools
Website: You’ll find a free quote tool, sample policies for each plan and an FAQ section on Prudent Pet’s website. This website is also where you go to file a claim and view your policy information.
Mobile app: Prudent Pet insurance has no mobile app. You’ll need to manage your policy through its website.
Claims
You can file a claim through your client portal on Prudent Pet’s website. The company says it pays most claims in 24 hours.
When calculating your claim payout, Prudent Pet applies your reimbursement rate first, then your deductible. This results in a smaller payout than you’d get from other insurers that subtract your deductible first.
Say you have a $1,000 vet bill with an 80% reimbursement rate and $500 deductible. Here’s how the math would work for each calculation method.
How Prudent Pet calculates claim payouts: Reimbursement rate first
$1,000 vet bill x 0.8 (80% reimbursement rate) = $800.
$800 - $500 deductible = $300 reimbursement.
How much you pay: $700.
How some other insurers calculate claim payouts: Deductible first
$1,000 vet bill - $500 deductible = $500.
$500 x 0.8 (80% reimbursement rate) = $400 reimbursement.
How much you pay: $600.
How to contact Prudent Pet customer service
Phone: Call 888-820-7739.
Email: Send messages to info@prudentpet.com or fill out the form on the company’s contact page.
Live chat: There’s a live chat on the website for customer service questions. Policyholders can also chat with vets through their online portal.
You can live chat with customer service on Prudent Pet’s website, email info@prudentpet.com or call 888-820-7739.
» MORE: Is pet insurance worth it?
Other pet insurance companies to consider
Not ready to make a decision? You may be interested in these other pet insurance companies:
How we review pet insurance
Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy to help you choose the financial products that work best for you. In our pet insurance reviews, we consider coverage, consumer experience and more to determine our star ratings.
In our evaluation, we:
Analyzed 2,100 data points.
Got 1,200+ quotes from pet insurers.
Compared 25+ companies.
Our rating system rewards companies that cover a wide range of potential expenses, offer many ways to customize your plan and have a strong consumer experience. To calculate each insurer’s rating, we adjusted the scores to a curved 5-point scale.
Dive deeper with our criteria for evaluating pet insurance companies.
Frequently asked questions
Does Prudent Pet insurance cover neutering or spaying?
Does Prudent Pet insurance cover neutering or spaying?
Two of Prudent Pet’s wellness plans will cover costs associated with spaying or neutering. The Medium plan will reimburse up to $40, and the High plan up to $60. The Low wellness plan doesn’t pay for spay or neuter surgery.
Does Prudent Pet insurance cover hip dysplasia?
Does Prudent Pet insurance cover hip dysplasia?
Prudent Pet will cover hip dysplasia if you have an Essential or Ultimate plan and the required waiting period has ended. You won’t get hip dysplasia coverage with an accident-only plan.
How do I cancel Prudent Pet insurance?
How do I cancel Prudent Pet insurance?
You can cancel your policy at any time by contacting customer service. You’ll get a full refund if you cancel within the first 30 days of getting a policy and haven’t filed a claim. If it’s been more than 30 days or you’ve filed a claim, you’ll get a prorated refund.
Pet insurance star ratings
NerdWallet’s pet insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including consumer experience, scope of coverage and the ability to customize your plan. We reward companies that cover a wide range of medical treatments and that offer perks such as live chat support and direct vet pay. To calculate each insurer’s star rating, we adjusted the scores to a curved 5-point scale. See our full pet insurance methodology.
These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.
Pet insurance sample rates
To find sample pet insurance rates, NerdWallet gathered quotes for the base level of accident and illness coverage on each insurer’s website. Quotes reflect the monthly cost of a policy and do not include wellness coverage or other optional add-ons. Each plan for a given company had the same deductible, coverage limit and reimbursement rate for all sample pets unless otherwise stated.
These are sample rates gathered for specific pets living in Katy, Texas. Your own rates will be different.