Freedom Solar Review 2024

This reputable solar installer offers high-efficiency panels and different purchase and leasing options in six states.
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Written by Whitney Vandiver
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Edited by Tina Orem
Assistant Assigning Editor
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Full-service option
Freedom Solar Power
Freedom Solar Power
Get started

on SolarEdge's website

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Best for
Full-service option

Warranty coverage
Excellent

States available
6
states

Years in solar
17
View details

Freedom Solar installs solar panels, inverters and storage batteries; it also designs complete residential and commercial solar power systems. The company launched in the Texas solar market in 2007, and also serves North Carolina, South Carolina, Virginia, Florida and Colorado.

Freedom Solar does energy needs assessments, system design, permit requests and system installation. The company has full-time technicians. It installs three brands of solar panels, the Tesla Powerwall 3 Solar Battery, and single and microinverters; it also offers maintenance and repair services.

Our take on Freedom Solar

Overall

Warranty

5.0

NerdWallet rating 

Experience in industry

3.0

NerdWallet rating 

Customer satisfaction

3.0

NerdWallet rating 

This snapshot shows some factors that we consider when rating a solar company and is not representative of the full evaluation process.

What we like

A few things we like about Freedom Solar include:

  • High-efficiency equipment options. The company sells SunPower solar panels, one of the brands with the highest efficiency ratings available, as well as the Tesla Powerwall 3 Solar Battery, which can provide power without pulling from the grid during blackouts. Although these are expensive options compared with other brands, not all solar companies offer them.

  • Longer warranty. Freedom Solar provides warranties for its installations for 25 years, which is much longer than some competitors’ 10-year warranties.

  • Financing, lease and power purchase agreement options. The company allows customers to choose how they’ll pay for their systems with a variety of options and terms.

  • In-house installers. The company uses full-time employees to install systems instead of hiring contractors.

What we don’t like

A few things that we don’t like about Freedom Solar are:

  • No pricing transparency. Potential customers have to provide their contact information to get a quote, and the company’s website doesn’t provide any information about how it prices systems.

  • Limited roof types supported. The company only installs solar panels on three types of roofs (standing seam metal, composition shingles or clay tile), which is fewer than some of its competitors.

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Freedom Solar's services

Freedom Solar installs solar panels and complete solar systems. It offers three brands of solar panels:

  • SunPower. 

  • REC.

  • Mission Solar.

Freedom Solar is a Master SunPower Dealer, which requires it to meet certain standards, complete a training program and maintain specific customer satisfaction ratings.

The company also sells the Tesla Powerwall 3 Solar Battery, which stores up to 13.5kW of power to use when your solar panels aren’t creating enough energy to power your home (such as at night or on cloudy days). It also can provide 15.4kW of continuous power without pulling power from the grid, which is a handy feature if you’re worried about power outages.

As part of complete system installations, Freedom Solar installs:

  • Racking to keep panels in place.

  • Inverters and microinverters.

  • Power optimizers.

Freedom Solar also provides maintenance, diagnostics, repairs and updates to solar panel systems, even if it didn’t install the equipment. The company says that technicians can usually respond to service requests within 72 hours.

Freedom Solar cost

Like most solar companies, Freedom Solar doesn’t publish its pricing information. Potential customers have to provide their phone numbers and email addresses to request a quote or use a tool to calculate a cost estimate.

The total cost for solar panels depends on several factors, including your equipment, payment method and loan terms if you are financing. The average residential solar system runs around $25,000 before rebates and government incentives, according to the Solar Energy Industries Association.

Freedom Solar’s payment options

Customers can pay for solar equipment and installation in three ways:

  • Cash. You own the equipment as soon as it’s installed.

  • A loan. Freedom Solar partners with third-party lenders to offer solar financing. Some of its partners don’t require a down payment, and annual percentage rates (APRs) vary. Loan terms range from two to 25 years. The company told us that most of its customers finance their solar equipment.

  • A lease or power purchase agreement (PPA). Customers can also lease the solar equipment or sign up for a PPA, both of which require monthly payments. However, Freedom Solar owns the system and gets the tax rebates and incentives.

Freedom Solar’s installation process

This company’s solar installation process takes three to six months on average, but it can take longer if there are delays with scheduling meetings, approving the design and getting permits and approval.

The company uses in-house technicians and told us its installation process usually involves six steps:

  1. Initial consultation. A consultant discusses your quote with you, including financing, net metering and rebates and incentives.

  2. Site assessment and design approval. The company double-checks your setup to ensure the design will work as expected.

  3. Permitting. The company gets approval and permits from any necessary parties, including your city, utility company and homeowners association.

  4. Installation. The company installs the equipment.

  5. Inspection. Your city and utility company inspect the installation to give final approval.

  6. Activation and closeout. You activate your solar system to begin generating power, and the company schedules a closeout meeting with you.

Freedom Solar’s warranties

Freedom Solar provides warranties for its installations for 25 years, which is longer than some competitors and includes a 10-year roof penetration warranty. The solar panel manufacturers provide product and performance warranties for the equipment.

Company providing the coverage

What it covers

Length of warranty

Workmanship

Freedom Solar.

Issues caused by the installation.

25 years.

Freedom Solar.

Roof leaks caused by installations that penetrate roofing.

10 years.

Product and performance

SunPower.

Parts and labor for the entire SunPower system; between 84.8% and 92% peak power, depending on the model, during the 25th year of use.

25 years.

Mission Solar.

Panel parts and performance up to at least 80% of initial power.

25 years.

REC.

Panel parts, labor and performance up to 92% of stated power.

25 years.

Freedom Solar availability

Freedom Solar installs solar systems in Colorado, Florida, North Carolina, South Carolina, Texas and Virginia.

Customer reviews and experiences

NerdWallet considered customer reviews from three review websites to get a wider perspective of customer experiences. We’ve highlighted the most common themes, keeping in mind that online reviews tend to lean toward negative experiences.

SolarReviews.com: 4.2 out of 5. ConsumerAffairs: 4.5 out of 5. Better Business Bureau: 2.34 out of 5.

What customers like about this company

Customers mention that company representatives are knowledgeable and don’t pressure potential customers into making a decision. Positive reviews also note the company’s efficient installation process, saying systems were installed in a reasonable time frame, and note that the employees are professional during installation and after systems go live. Many customers also say that their systems are working as expected and saving them money on their electricity bills as expected.

What customers don’t like about this company

Some customers highlight delays in repairs that can go on for months, especially if there is a disagreement between equipment manufacturers on the problem’s origin. Negative reviews also say sales representatives gave customers inaccurate information about incentives and costs, leading to higher monthly payments than expected.

Customer service contact options

Like most competitors, Freedom Solar offers phone and email options for contacting customer service.

Alternatives

Leasing options
Sunrun
Sunrun
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Warranty coverage
Good

States available 
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states, and Washington, D.C.

Years in solar
17
View details
Customer satisfaction
Blue Raven Solar
Blue Raven Solar
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Best for
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Warranty coverage
Good

States available 
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Financing options
Palmetto
Palmetto
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Best for
Financing options

Warranty coverage
Good

States available 
8
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Years in solar
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How we review solar companies

NerdWallet's Home Services team evaluated solar panel installers across several factors, including financing terms, responsiveness to repair requests, customer satisfaction ratings, number of years in solar, pricing transparency, warranty coverage and customer service options. Because costs can vary by location, it's best to get quotes from multiple companies before making a decision. Read more about how NerdWallet rates solar panel installers.