
Spot
- Covers things some insurers don’t, such as prescription food and behavioral modification.
- Covers some pre-existing conditions if they have been cured and treatment-free for 180 days.
- Unlimited annual coverage option available.
- App receives middling reviews for both Apple iOS and Android.
- No live chat option for support.
About Spot pet insurance
Spot earned 5 stars out of 5 for overall performance and is one of NerdWallet's Best Pet Insurance Companies.
Spot stands out for its comprehensive accident and illness plans, which cover things like alternative medicine, behavioral treatments, prescription food and microchip implantation. Many insurers offer these kinds of coverage as optional add-ons. An accident-only plan is available.
Spot offers two preventive care plans to add to your pet’s policy. (Some insurers don’t offer wellness plans at all.) Spot has no upper age limit for pets, and customers can opt for unlimited annual payouts.
While Spot has a user-friendly website, it’s somewhat lacking when it comes to other digital tools. Its smartphone apps receive middling user reviews, and it doesn’t offer a live chat for customer service.
Spot at a glance
Best for: Pet owners who want comprehensive pet insurance without a lot of add-ons.
Not ideal for: Tech-savvy customers who use digital tools like smartphone apps and live chat.
Spot pet insurance plans and coverage
Spot offers three types of coverage.
Accident and illness
Spot’s accident and illness plan offers broad coverage for injuries such as broken bones and illnesses like diabetes. The plan covers:
Alternative therapy like acupuncture and stem cell therapy. The treatment must be conducted by a veterinarian at a medical facility.
MRI or CT scans and X-rays.
IV fluids, IV medications and prescription medications.
Prescription food and supplements to treat a covered medical condition.
Exams, surgery and hospitalization.
Tooth extractions.
Cancer treatments.
Treatment for behavioral issues when conducted or prescribed by a veterinarian.
Microchip implantation.
Hereditary conditions.
Pre-existing conditions that have been cured and treatment-free for 180 days. This does not include pre-existing knee or ligament conditions.
Accident-only
Spot’s accident-only plan covers unexpected injuries but does not provide coverage for illness. This plan may pay for:
Alternative therapy, such as acupuncture or hydrotherapy, when performed or supervised by a licensed veterinarian.
MRI or CT scans and X-rays.
IV fluids, IV medications and prescription medications.
Prescription food and supplements to treat a covered condition.
Stem cell therapy.
Exams, surgery and hospitalization.
Tooth extractions.
Preventive care
You can add one of two preventive care package to the plans above. The Gold option is more affordable and covers:
Dental cleanings.
Annual exams.
Deworming.
Certain vaccinations and screening tests.
Spot’s Platinum option has higher limits and covers everything the Gold plan does, plus:
Blood tests.
Spay or neuter surgery.
Urinalysis.
Heartworm and flea prevention.
Additional vaccinations.
Note: Coverage options and availability may vary depending on where you live and the age and breed of your pet.
» MORE: What does pet insurance cover?
What's not covered
Spot’s accident and illness plan doesn’t cover:
Aesthetic, cosmetic, endodontic or orthodontic dental services.
Anal sac expression or resection.
Costs associated with breeding or pregnancy.
Pre-existing conditions that occur during the waiting period or before you bought your policy, unless symptom-free for at least 180 days.
Prescription food or supplements that don’t treat a covered condition.
Funeral services.
Experimental treatment.
Illness or injury due to mistreatment, racing or organized fighting.
Spot’s accident-only plan will not cover the above or treatment for any illness.
Spot’s preventive plans won’t pay for anything other than the wellness services listed in the coverage section above.
Spot plan options
Deductibles: A pet insurance deductible is the amount you must pay before your plan reimburses you for vet expenses. For Spot’s accident and illness plan and accident-only plan, deductible options are $100, $250, $500, $750 and $1,000 per year. Preventive care plans don't have a deductible.
Reimbursement amounts: After you meet your annual deductible, Spot pet insurance will reimburse you for a certain percentage of your vet expenses up to your coverage limit. For both of Spot’s main plans, you may choose a 70%, 80% or 90% reimbursement percentage. Reimbursement percentages don’t apply to preventive care plans.
Coverage limits: Spot’s annual coverage options range from $2,500 to unlimited.
Restrictions and waiting periods
Age restrictions: Spot has no upper age limit and will insure pets 8 weeks or older.
Waiting periods: A pet insurance waiting period is the time between when you buy your policy and when your coverage starts. Spot pet insurance has a waiting period of 14 days.
Sample rates and discounts
The cost of Spot pet insurance depends on where you live, the coverage limits you choose, and your pet’s breed and age.
Sample rates for dogs
To give you a rough idea of how much you might pay, we gathered sample rates for several popular dog breeds at ages 2 and 8.
Rates below are sample monthly premiums for dogs living in Katy, Texas. Our sample plan was for accident and illness coverage with a $250 deductible, $5,000 of annual coverage and an 80% reimbursement rate. Your own price will vary.
Breed | Age 2 | Age 8 |
---|---|---|
French bulldog | $70 | $174 |
German shepherd | $44 | $108 |
Golden retriever | $51 | $127 |
Labrador retriever | $49 | $123 |
Medium mixed-breed dog | $35 | $88 |
Poodle | $50 | $123 |
Sample rates for cats
We also gathered rates for a variety of cat breeds with the same coverage limits as above. Rates below are sample monthly premiums for cats living in Katy, Texas.
Breed | Age 2 | Age 8 |
---|---|---|
Devon rex | $18 | $33 |
Domestic shorthair | $17 | $31 |
Exotic longhair | $31 | $58 |
Maine coon | $25 | $48 |
Persian | $25 | $46 |
Ragdoll | $19 | $35 |
» MORE: The best cheap pet insurance
Discounts
Spot offers a 10% multi-pet discount.
Where Spot pet insurance is available
Spot is licensed to sell pet insurance in all 50 states and Washington, D.C.
Availability may change at any time. Coverage may not be available to all pets in a given state.
Online tools
Website: Spot offers an easy-to-navigate website that allows consumers to get a free quote and enroll their pet right from the site. It also has a full FAQ page to answer common questions. In addition, the website has sample policies for those who want a more detailed look at their coverage options.
App: Spot’s app is available for both Android devices and iPhones. Customers can use it to view their policies, find vet clinics, and file and track claims. However, the app’s middling user ratings on Android suggest it’s not always a seamless experience.
Claims
You can file a claim from Spot’s website or mobile app. You have 270 days from the date of treatment to file a claim. With Spot, you pay your vet bills upfront, then submit your bills to the company for reimbursement.
Unlike some pet insurers, Spot generally applies your deductible to your covered expenses before calculating your reimbursement rate. This results in a more generous claim payout.
Here’s how the math works if you have a $2,000 vet bill, an 80% reimbursement rate and a $500 deductible.
How Spot calculates claim payouts: Reimbursement rate first
$2,000 vet bill - $500 deductible = $1,500.
$1,500 x 0.8 (80% reimbursement rate)= $1,200 reimbursement.
How much you pay: $800.
How some other insurers calculate claim payouts: Deductible first
$2,000 vet bill x 0.8 (80% reimbursement rate) = $1,600.
$1,600 - $500 deductible = $1,100 reimbursement.
How much you pay: $900.
How to contact Spot customer service
Phone: You can contact Spot customer service Monday through Saturday at 800-905-1595.
» MORE: Is pet insurance worth it?
Spot pet insurance vs. competitors
Here’s how Spot stacks up against two other popular pet insurance companies.
Spot vs. Pumpkin pet insurance
Company | Spot | Pumpkin |
NerdWallet star rating | ||
Policy highlight | Broad coverage, including microchip implantation. | PumpkinNow service can reimburse you while you’re still at the vet. |
The key differences between Spot and Pumpkin pet insurance are:
Choice of plans. Pumpkin sells an accident and illness plan and an add-on for wellness expenses, but unlike Spot, it doesn’t have an accident-only option.
Mobile app. Pumpkin doesn’t have a mobile app you can use to manage your policy, while Spot does.
» READ MORE: Pumpkin pet insurance review
Spot vs. Healthy Paws pet insurance
Company | Spot | Healthy Paws |
NerdWallet star rating | ||
Policy highlight | Broad coverage, including microchip implantation. | Processes many claims within two days. |
The key differences between Spot and Healthy Paws pet insurance are:
Choice of plans. Unlike Spot, Healthy Paws pet insurance offers only one accident and illness plan, with no accident-only or wellness coverage options.
Included coverage. Healthy Paws’ standard accident and illness plan is less comprehensive than Spot’s, with no coverage for exam fees, prescription food or supplements.
» READ MORE: Healthy Paws pet insurance review
How we review pet insurance
Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy to help you choose the financial products that work best for you. In our pet insurance reviews, we consider coverage, consumer experience and more to determine our star ratings.
In our evaluation, we:
Analyzed 2,100 data points.
Got 1,200+ quotes from pet insurers.
Compared 25+ companies.
Our rating system rewards companies that cover a wide range of potential expenses, offer many ways to customize your plan and have a strong consumer experience. To calculate each insurer’s rating, we adjusted the scores to a curved 5-point scale.
Dive deeper with our criteria for evaluating pet insurance companies.
Frequently asked questions
Does Spot pet insurance cover neutering or spaying?
Does Spot pet insurance cover neutering or spaying?
Spot’s Platinum preventive care plan reimburses customers up to $150 for spaying and neutering, with no deductible. None of Spot’s other plans covers this service. Learn more about how pet insurance covers spay or neuter surgery.
How do I cancel Spot pet insurance?
How do I cancel Spot pet insurance?
You can cancel your policy by phone, email or writing to the company. You can reach customer service at 800-905-1595.
How much is Spot pet insurance?
How much is Spot pet insurance?
Spot advertises rates starting at $15 a month for dogs and $9 a month for cats. The cost of your plan will depend on information like where you live and the age and breed of your pet.
Spot’s Platinum preventative care plan costs an additional $20.75 per month, while its Gold preventative care plan costs an additional $8.25 per month.
Pet insurance star ratings
NerdWallet’s pet insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including consumer experience, scope of coverage and the ability to customize your plan. We reward companies that cover a wide range of medical treatments and that offer perks such as live chat support and direct vet pay. To calculate each insurer’s star rating, we adjusted the scores to a curved 5-point scale. See our full pet insurance methodology.
These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.
Pet insurance sample rates
To find sample pet insurance rates, NerdWallet gathered quotes for the base level of accident and illness coverage on each insurer’s website. Quotes reflect the monthly cost of a policy and do not include wellness coverage or other optional add-ons. Each plan for a given company had the same deductible, coverage limit and reimbursement rate for all sample pets unless otherwise stated.
These are sample rates gathered for specific pets living in Katy, Texas. Your own rates will be different.