JetBlue TrueBlue Rewards Program: The Complete Guide

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JetBlue Airways is known for its affordable fares and frequent flights to beach destinations. From its early focus on the Eastern U.S., the airline has gradually expanded operations to more areas of the country. Hub cities include Boston, New York (JFK), Orlando, Fort Lauderdale, Florida, and Long Beach, California. It also flies to dozens of locations in the Caribbean, Mexico and South America, including Turks and Caicos and St. Thomas.

If you fly JetBlue frequently, or you could do so, the airline's fares can become even more appealing when paired with JetBlue's TrueBlue rewards program.

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How much JetBlue TrueBlue points are worth

Based on our most recent analysis, NerdWallet values JetBlue TrueBlue points at 1.1 cents apiece. To determine the value of reward miles, we compared cash prices and reward redemptions for economy roundtrip routes across several destinations and dates. We divided the cost of the cash ticket by the cost of the reward ticket to determine a “cent per mile” value for each flight, then averaged this value across several flights and dates. Read more about how we arrived at these figures.

This is therefore a baseline value for JetBlue points, based on real-world data collected from hundreds of economy routes, not a maximized value. In other words, you should aim for award redemptions that offer 1.1 cents or more in value from your JetBlue points.

To determine the value of your points for specific flights, divide the cash value of the ticket (less any applicable taxes/fees if you redeem miles) by the number of miles required for the flight. So if the ticket would cost either $100, or 15,000 miles + $10 in taxes/fees, the math would be as follows:

($100 – $10) / 15,000 = 0.006, or 0.6 cent per mile.

It’s important to note that JetBlue does not have a published award chart. Instead, the price you’ll pay in points correlates to the going cash price of the ticket.

Because JetBlue points are typically “fixed” to the value of cash prices, it’s harder to find super sweet spots. You won’t usually find outsized value for your TrueBlue points, but you can rest assured that you’ll generally get at least 1 cent per point value at minimum.

How to earn JetBlue TrueBlue points

JetBlue’s program gives rewards called TrueBlue points. Joining the TrueBlue program is free and you can start earning points by booking flights online. Points do not expire, according to JetBlue's website.

EARNING TRUEBLUE POINTS when you fly

Earning on JetBlue: The number of points you earn depends on three factors.

  • The cost of the ticket. You earn JetBlue points based on the ticket cost, not the distance flown.

  • The fare class of the ticket. Each fare type has a different multiplier, from 1 to 3. So a $100 ticket would earn 100 to 300 points, depending on the fare class. See the chart below for full details.

  • Where you book your ticket. Booking through JetBlue.com or the JetBlue app earns 1 to 5 bonus points per dollar spent depending on the fare class. See the chart below.

Fare class

Points earned

Free checked bags

Fare features

Blue Basic

1 base point plus 1 bonus point per dollar spent

0

No changes or cancellations. No free advanced seat selection. Final boarding group.

Blue

3 base points plus 3 bonus points per dollar spent

0

No extras. Ticket changes incur a fee. Extra charge to fly standby.

Blue Plus

3 base points plus 4 bonus points per dollar spent

1

Same change and standby fees as regular Blue fares

Blue Extra

3 base points plus 3 bonus points per dollar spent

0

No change or cancellation fees. No extra charge to fly standby. Expedited security access at select airports.

Mint

3 base points plus 3 bonus points per dollar spent

2

JetBlue's most expensive fare. Lie-flat seats. Free in-flight movies. "Artisanal dining." Faster check in. First-in-line baggage pickup.

Full details about what you get (or don't get) with JetBlue's fare classes are available on JetBlue's "Our Fares" page.

Other flight programs offer additional points: Purchasing an “Even More Space” seat earns you an additional 200 TrueBlue points. Flying with your pet gets you 300 extra points, and booking a JetBlue vacation package (airfare plus hotel) earns 6 points per dollar spent.

According to JetBlue’s website, there are no blackout dates on flights operated by JetBlue, so you can use points for any seat at any time, and points don’t expire. In addition, JetBlue offers the option of pooling points with family and friends.

Earning on other airlines: JetBlue has partnerships with a handful of other airlines, such as Icelandair, Hawaiian Airlines and Emirates. In general, the number of points you earn with partners is based on distance flown.

Earning TrueBlue points with a credit card

Barclays JetBlue Plus Credit Card
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NerdWallet's favorite co-branded credit card for the airline is the JetBlue Plus Card. It earns 6 points per $1 spent on JetBlue purchases, 2 points per dollar at restaurants and grocery stores and 1 point per dollar on all other purchases. It's the rare airline card that offers bonus points at merchants other than the airline itself. You start off with a nice sign-up bonus: Earn 40,000 bonus points after you spend $1,000 on purchases within the first 90 days. And cardholders earn 5,000 bonus points on their account anniversary every year. The annual fee is $99.

Earning TrueBlue points through partners

JetBlue partners with dozens of retailers, hotels and other merchants, allowing you to earn additional TrueBlue points. A sampling of offers available as of January 2020:

  • Hotels: Earn TrueBlue points by staying at participating properties in partner hotel chains, including Marriott and IHG (Holiday Inn)

  • TrueBlue Dining: Register a credit card with the airline's dining program and earn points when you use that card at 11,000 participating restaurants, bars and clubs

  • Amazon: Earn 3 points for every dollar spent if they access Amazon through the JetBlue site during a flight

  • Car rentals: Earn at least 100 points per day and access special rates at Budget and Avis.

Search for partners and get details about earning at the TrueBlue partnerships page.

Purchasing additional TrueBlue points

You can buy additional TrueBlue points through the website, but they are expensive. If you buy 1,000 points, which NerdWallet values at $13, you will pay $37.63 — so you are paying nearly triple what they are worth.

Buying points can be good in a pinch if you’re just shy of the amount needed for an award and need to top off your TrueBlue account. But in general, it’s not a good idea to purchase points.

How to redeem JetBlue TrueBlue points

You can use TrueBlue points to book flights or vacation packages online. The number of points required for a free flight depends on the fare, according to JetBlue. When you search for flights at JetBlue.com, you have the option of seeing the fare displayed in either dollars or points.

Check out the “Best Fare Finder” tool on the JetBlue site, which helps you compare prices for different days in an easy-to-see calendar view. The calendar shows the lowest fares for an entire month, and you can view multiple months at once.

You can also donate points to charities, buy magazine subscriptions with them or use them to book JetBlue vacation packages or flights on Hawaiian Airlines.

Good redemption options

Unlike other airline loyalty programs, TrueBlue doesn’t offer any redemption options that give you less than 1 cent of value per point, so you’ll likely get a decent return on your rewards no matter how they’re spent. Purchasing vacation packages, which include flights bundled with hotel accommodations, can be a more valuable redemption option than booking flights alone. An even more valuable option is redeeming points for magazine and newspaper subscriptions, which comes out to around 4 cents per point.

Even though JetBlue has several partner airlines, including Emirates, Icelandair and Singapore Airlines, there’s only one partner that you can redeem your TrueBlue points with: Hawaiian Airlines.

It costs just 6,000 points each way to fly within Hawaii if you use your TrueBlue points, compared to 7,5000 each way if you use Hawaiian Airlines miles on those same flights. Make sure you do the math, but if cash prices are high this could be a good redemption for your JetBlue points.

Bad redemption options

Given the good value of TrueBlue points regardless of how you redeem, your only truly bad option would be to fail to use them.

JetBlue TrueBlue status levels

Anyone can sign up for TrueBlue for free; once enrolled, you're a basic member. The program has an elite status level, known as "Mosaic." There are two ways to qualify:

  • Fly 30 JetBlue segments and earn 12,000 base points in a calendar year. A segment is defined as a single takeoff-to-landing flight.

  • Earn 15,000 base points in a calendar year.

Note that the points needed to qualify for Mosaic are base points, which you earn at the rate of 3 per dollar when purchasing JetBlue flights. (So, 12,000 base points equals $4,000 spent on airfare, and 15,000 base points equals $5,000.) Bonus points earned for booking through JetBlue.com do not apply. Also, points earned through partners, including partner airlines, do not count toward Mosaic status.

Benefits of TrueBlue Mosaic status

  • Free first and second checked bags.

  • No cancellation or change fees.

  • 15,000 bonus points awarded at qualifying.

  • An additional 3 points per dollar spent on JetBlue fares.

  • Early boarding and, at selected airports, expedited security screening.

  • A dedicated customer service line.

  • Free alcoholic beverages during in-flight service.

JetBlue partner airlines

As of January 2020, JetBlue lists the following airlines as partners that allow you to earn TrueBlue points on their flights:

  • Icelandair.

  • Emirates.

  • Hawaiian Airlines (you can also redeem TrueBlue points on this airline).

  • JSX.

  • Silver Airways.

  • Singapore Airlines.

  • South African Airways.

Credit cards that earn TrueBlue points

The following credit cards allow you to earn TrueBlue points:

JetBlue Card

  • 3 points per dollar spent on JetBlue purchases.

  • 2 points per dollar spent at restaurants and grocery stores.

  • 1 point per dollar spent on other purchases.

  • $0 annual fee.

  • 6 points per dollar spent on JetBlue purchases.

  • 2 points per dollar spent at restaurants and grocery stores.

  • 1 point per dollar on all other purchases.

  • 5,000 bonus points on account anniversary every year.

  • $99 annual fee.

  • 6 points per dollar spent on JetBlue purchases.

  • 2 points per dollar spent at restaurants and office supply stores.

  • 1 point per dollar on all other purchases.

  • First checked bag free.

  • $99 annual fee.

JetBlue Mastercard Eleva (available only to Puerto Rican residents)

  • 3 points per dollar spent on JetBlue purchases.

  • 1 point per dollar on all other purchases.

  • First checked bag free for cardholder and up to three companions.

  • $99 annual fee.

JetBlue Mastercard (available only to Puerto Rican residents)

  • 2 points per dollar spent on JetBlue purchases.

  • 1 point per dollar on all other purchases.

  • $0 annual fee.

How to Maximize Your Rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2020, including those best for:

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