Pros

Strong online and mobile tools, and many customer service options.
9,000 fee-free ATMs and 2,600 branches in 19 states and Washington, D.C.

Cons

0.01% APY on savings account; better rates available elsewhere.
$36 overdraft fee can be charged four times daily.

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Overall

3.5

At PNC Bank, the sixth-largest bank in the country by assets, customers can earn a $50 sign-up bonus with a checking, savings and money market combo called Virtual Wallet. The trio of products — named Spend, Reserve and Growth, respectively — come with a nice set of online management tools. But the interest rate on savings is low, and it takes effort to avoid monthly fees on the checking account.

 

Ratings methodology | Reviewed June 11, 2018

Checking

4

Virtual Wallet Spend, PNC’s checking account, has free mobile banking and online bill pay. If you use a non-PNC ATM, the bank may also reimburse some ATM usage fees, depending on where you live, though the ATM machine’s owner could still charge a separate fee.

 

Virtual Wallet Spend has a $7 monthly fee that can be avoided in a few ways, including monthly direct deposits of $500 and average combined balances of $500.

Savings Account
APY
0.01%
Min. balance for APY
$1

at PNC,

Member, FDIC

Certificate of Deposit
APY
0.70%
Min. balance for APY
$10,000
Length of term
5 years

at PNC,

Member, FDIC

Standard Checking
APY
Monthly fee
$7
Balance to waive monthly fee
$500

at PNC,

Member, FDIC

How does PNC compare?

PNC

SAV2.5K

NerdWallet Rating

at PNC,

Member, FDIC

APY

0.01%

Monthly Fees

$5

Bonus features

2,000+ branches

Mobile-friendly

Goldman Sachs Bank USA

Online Savings

NerdWallet Rating

at Goldman Sachs Bank USA,

Member, FDIC

APY

2.05%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

American Express National Bank

High Yield Savings Account

NerdWallet Rating

at American Express National Bank,

Member, FDIC

APY

2.00%

Monthly Fees

$0

Bonus features

Competitive APY

Live help 24/7

No Monthly Fee

Not for you? Read more bank reviews
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Good
Fees
Fair
WORST Account Opening Experience Ever!
I opened an online account there on 12/5. They took 2 days to "approve" my account then sent me a letter with the only last 4 digits of the account number. You need the full account number to log on the first time, so this was worthless. I called and had to be transferred three times and go through the full ID process each time. Everyone I spoke to was unfriendly and robot-like. When I finally lost it when asked to ID myself the third time, the guy lectured me about how I was speaking to him but finally provided me with my account number. After going through a lengthy registration process with more disclosures, I get to my account and find out that there is no trace of the transfer I requested when I opened the account six days ago. And the account I transferred from isn't on the "transfer from" account list. I called and they told me it takes 5 - 10 days to complete and online transfer. SERIOUSLY? Most banks take no more than 3-4 days and my primary savings bank, PurePoint Financial does it in 1 day! PNC's rate is currently .2% above PurePoint's but it's NOT worth the aggravation I have had to go through. I'll leave the $100 I funded the account with (if it ever shows up that is!) in there for the 180 days to prevent the $25 "early closure fee." I was going to move a lot more money when I opened the account, but PurePoint Financial wasn't on the list of banks I could transfer from...I should have realized that it was a sign NOT to do it...well I know now!
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Bye bye PNC bank
I had a checking and savings account with PNC bank for 20 years. For the 1st time I asked for a $3,000.00 loan, I was turned down because of low credit score I had direct deposit so payments would have been made monthly. From there I went to my credit Union The loan was approved
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