Advertiser Disclosure

Borrower Beware: Higher Level Processing

You never have to pay for student loan help when plenty of free options exist.
Loans, Student Loans

Higher Level Processing is one of more than 130 so-called “debt relief” businesses that we’ve placed on the NerdWallet Student Loan Watch List for illegal or questionable dealings.

You never have to pay this company or any other for student loan help. You can get legitimate student loan help for free through the Department of Education or your student loan servicer.

Why we flagged this business

Higher Level Processing is connected to National Student Loan Solutions Inc., a business that was directed to refund more than $1,000 to a Washington consumer, according to the state’s attorney general in a 2017 news release. State business records show that the two companies share a Tustin, California, address and are led by the same person.

What about other ‘debt relief’ companies?

The Federal Trade Commission and the Consumer Financial Protection Bureau have been cracking down on “debt relief” companies that rip off student-loan holders, but the agencies struggle to bring action against every business. Such companies often charge borrowers to fill out free government applications, or pocket money paid to service loans. These scams can push borrowers into default on their student debt and leave their credit ruined.

NerdWallet started its Student Loan Watch List in 2017 to flag the student-loan businesses hit by enforcement actions, court judgments or liens, or bad ratings from the Better Business Bureau.

Sources: Washington attorney general, California business listings, California secretary of state


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