Advertiser Disclosure

Borrower Beware: Higher Level Processing

Loans, Student Loans

This company is on the NerdWallet Student Loan Watch List. The list flags student-loan businesses and individuals hit by enforcement actions, court judgments or liens, or bad ratings from the Better Business Bureau. Learn more in Who Gets Listed. Have you dealt with this business, or encountered a suspicious student-loan company that NerdWallet public interest reporters should investigate? Let us know at

Higher Level Processing is on the list because it’s connected to National Student Loan Solutions Inc., which was hit with an enforcement action in Washington state.

Higher Level Processing shared a California address with National Student Loan Solutions. Both companies said they were led by Hugh Adams, president.

Enforcement actions: National Student Loan Solutions was directed to refund $1,050 to a Washington consumer, the attorney general said in a 2017 release.

What the company claims to provide: Identifying student-loan repayment programs to help consumers save money


Based: Tustin, California

Management: Hugh Adams, president; Sergey Kolesin, operations manager.

Sources: Washington attorney general, California business listings, California secretary of state