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Borrower Beware: Student Debt Relief

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This company is on the NerdWallet Student Loan Watch List. The list flags student-loan businesses and individuals hit by enforcement actions, court judgments or liens, or bad ratings from the Better Business Bureau. Learn more in Who Gets Listed.

Student Debt Relief, the business name used by Debt Relief Pros Inc., refunded more than $30,000 to clients in Washington state after the attorney general alleged that the company overcharged consumers there and collected unlawful fees.

The Florida company also agreed to refund consumers in Oregon after that state’s attorney general accused the company of violating consumer protection and debt resolution laws.

Enforcement actions:  The company issued refunds in Washington to 78 people.

A 2015 assurance of voluntary compliance in Oregon required Student Debt Relief and its owner, Christopher Wordell, to pay about $14,000 to help refund 22 consumers. The document filed in Marion County Circuit Court did not amount to an admission of violation of law on the part of Wordell and his companies.

The Oregon settlement banned the companies from performing debt management services in the state. In Washington, the companies agreed to obey debt-adjustment laws and not to engage in deceptive advertising or misleading business practices.

What the company claims to provide: Document preparation services related to applying for student loan forgiveness, income-based repayment plans and consolidation of federal loans.

Based: Boynton Beach, Florida

Management: Christopher Wordell, owner

Sources: Washington attorney general,  Marion County (Ore.) Circuit Court, Florida business filings