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The Washington attorney general directed Student Debt Solutions LLC to refund nearly $12,000 to clients in the state, according to a 2017 news release.
The company overcharged Washington customers and collected unlawful fees, the attorney general alleged in a 2016 release.
Enforcement actions: Student Debt Solutions had to repay 21 Washington borrowers, the attorney general said.
What the company claims to provide: Document preparation and processing related to consolidating federal loans and applying for loan forgiveness programs
Based: Washington, D.C., according to the Better Business Bureau. It also has a mailing address in Venice, Florida. The company is a foreign limited liability company registered in Florida.
Management: Maximo Plasencia, owner. Giovanni Luigi Mauri originally owned and incorporated the company before transferring ownership to Plasencia in July 2015, according to Florida business filings.
Sources: Washington state attorney general, Florida business filings, Better Business Bureau