Olivia Chen comes to NerdWallet with 5+ years of experience in the CDFI (Community Development Financial Institution) industry, particularly working with MWBE (Minority/Women-Owned Business Enterprise) and LMI (Low Moderate Income) small businesses. She is certified through the American Banker’s Association in Business and Commercial Lending. Her work has appeared in The Associated Press, NASDAQ and The Washington Post among other publications.
Hillary Crawford writes about small-business software at NerdWallet and is certified in QuickBooks Online and web design. Her previous roles include news writer and associate West Coast editor at Bustle Digital Group, where she helped shape news and tech coverage. She's appeared on Cheddar News and also worked as a policy contributor for GenFKD. Hillary earned a bachelor's degree with high honors in political science from the University of Michigan.
Email: <a href="mailto:hcrawford@nerdwallet.com">hcrawford@nerdwallet.com</a>.
Christine Aebischer is an assistant assigning editor on the small-business team who joined NerdWallet in 2020, originally as a copy editor. Previously, she held editing roles at Fundera, Northwestern Mutual and LearnVest, where she covered a variety of personal and business finance topics. Christine earned bachelor's degrees in English and journalism from The College of New Jersey. Email: <a href="mailto:caebischer@nerdwallet.com">caebischer@nerdwallet.com</a>.
Christine Aebischer is an assistant assigning editor on the small-business team who joined NerdWallet in 2020, originally as a copy editor. Previously, she held editing roles at Fundera, Northwestern Mutual and LearnVest, where she covered a variety of personal and business finance topics. Christine earned bachelor's degrees in English and journalism from The College of New Jersey. Email: <a href="mailto:caebischer@nerdwallet.com">caebischer@nerdwallet.com</a>.
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Content was accurate at the time of publication.
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Olivia Chen comes to NerdWallet with 5+ years of experience in the CDFI (Community Development Financial Institution) industry, particularly working with MWBE (Minority/Women-Owned Business Enterprise) and LMI (Low Moderate Income) small businesses. She is certified through the American Banker’s Association in Business and Commercial Lending. Her work has appeared in The Associated Press, NASDAQ and The Washington Post among other publications.
Hillary Crawford writes about small-business software at NerdWallet and is certified in QuickBooks Online and web design. Her previous roles include news writer and associate West Coast editor at Bustle Digital Group, where she helped shape news and tech coverage. She's appeared on Cheddar News and also worked as a policy contributor for GenFKD. Hillary earned a bachelor's degree with high honors in political science from the University of Michigan.
Email: <a href="mailto:hcrawford@nerdwallet.com">hcrawford@nerdwallet.com</a>.
Christine Aebischer is an assistant assigning editor on the small-business team who joined NerdWallet in 2020, originally as a copy editor. Previously, she held editing roles at Fundera, Northwestern Mutual and LearnVest, where she covered a variety of personal and business finance topics. Christine earned bachelor's degrees in English and journalism from The College of New Jersey. Email: <a href="mailto:caebischer@nerdwallet.com">caebischer@nerdwallet.com</a>.
Christine Aebischer is an assistant assigning editor on the small-business team who joined NerdWallet in 2020, originally as a copy editor. Previously, she held editing roles at Fundera, Northwestern Mutual and LearnVest, where she covered a variety of personal and business finance topics. Christine earned bachelor's degrees in English and journalism from The College of New Jersey. Email: <a href="mailto:caebischer@nerdwallet.com">caebischer@nerdwallet.com</a>.
NerdWallet's content is
fact-checked for accuracy, timeliness, and relevance by humans.
It undergoes a thorough review process involving writers and editors to ensure
the information is as clear and complete as possible. Learn more by checking
our
Editorial Guidelines.
Content was accurate at the time of publication.
Why trust NerdWallet
250+ small-business products reviewed and rated by our team of experts.
95+ years of combined
experience covering small-business and personal finance.
50+ categories of best
business loan selections.
Objective and comprehensive business loans ratings rubric
– learn more about our star ratings.
NerdWallet's small-business loans content, including ratings,
recommendations and reviews, is overseen by a team of writers and
editors who specialize in business lending. Their work has appeared in
The Associated Press, The Washington Post, MarketWatch, Nasdaq,
Entrepreneur, ABC News, MSN and other national and local media outlets.
Each writer and editor follows NerdWallet's strict guidelines for editorial integrity to ensure accuracy and fairness in our coverage.
Advertiser disclosure
You’re our first priority.
Every time.
We believe everyone should be able to make financial decisions with
confidence. And while our site doesn’t feature every company or
financial product available on the market, we’re proud that the guidance
we offer, the information we provide and the tools we create are
objective, independent, straightforward — and free.
So how do we make money? Our partners compensate us. This may influence
which products we review and write about (and where those products
appear on the site), but it in no way affects our recommendations or
advice, which are grounded in thousands of hours of research. Our
partners cannot pay us to guarantee favorable reviews of their products
or services. Here is a list of our partners .
A cloud point-of-sale (POS) system uses wireless internet rather than local servers to function, meaning businesses can access it from anywhere with Wi-Fi. Today, most popular POS systems store data in the cloud, making them more cost-effective, customizable and easier to scale than on-premise, or legacy, systems that require additional hardware and maintenance.
Why trust NerdWallet
250+ small-business products reviewed and rated by our team of experts.
95+ years of combined experience covering small business and personal finance.
75+ categories of best business software selections.
NerdWallet's small-business software content, including ratings, recommendations and reviews, is overseen by a team of writers and editors who specialize in business software, including POS systems, payment processing, accounting and payroll. Their work has appeared in The Associated Press, The Washington Post, Nasdaq, Entrepreneur, ABC News, Yahoo Finance and other national and local media outlets. Each writer and editor follows NerdWallet's strict guidelines for editorial integrity to ensure accuracy and fairness in our coverage.
Here are our top picks for the best cloud POS systems.
Offers helpful related services, like payroll, that integrate closely with its POS system.
No long-term contracts or termination fees.
All plans include a free online store.
Cons
Can’t run on Windows devices.
Complex industries might prefer a more specialized system.
Square is one of a few in the space that offers a free version of its POS system. Even the free version comes with a long list of features and functionality, including sales tracking and reporting, offline mode for accepting payments without a Wi-Fi connection and a customizable interface. It’s a strong choice for businesses that don’t require specialized or advanced POS features.
Offers helpful related services, like payroll, that integrate closely with its POS system.
No long-term contracts or termination fees.
All plans include a free online store.
Cons
Can’t run on Windows devices.
Complex industries might prefer a more specialized system.
Square is one of a few in the space that offers a free version of its POS system. Even the free version comes with a long list of features and functionality, including sales tracking and reporting, offline mode for accepting payments without a Wi-Fi connection and a customizable interface. It’s a strong choice for businesses that don’t require specialized or advanced POS features.
Businesses save when customers use cards with low interchange rates.
Offers free POS software.
Offers volume-based discounts automatically.
No termination fees, long-term contracts or PCI compliance fees.
Cons
Deposits are available within two business days; same-day deposit option is not available.
Interchange-plus costs can be difficult to predict.
Unlike flat-rate payment processors that charge the same transaction fee across different types of credit cards, Helcim uses an interchange-plus pricing model. This means your business saves when a customer uses a card with low interchange rates. Helcim also offers volume discounts if you process more than $50,000 monthly, which is a plus for high-volume businesses. And if you need hardware for taking payments in-person, the company sells its own smart terminal and mobile card reader, too.
Businesses save when customers use cards with low interchange rates.
Offers free POS software.
Offers volume-based discounts automatically.
No termination fees, long-term contracts or PCI compliance fees.
Cons
Deposits are available within two business days; same-day deposit option is not available.
Interchange-plus costs can be difficult to predict.
Unlike flat-rate payment processors that charge the same transaction fee across different types of credit cards, Helcim uses an interchange-plus pricing model. This means your business saves when a customer uses a card with low interchange rates. Helcim also offers volume discounts if you process more than $50,000 monthly, which is a plus for high-volume businesses. And if you need hardware for taking payments in-person, the company sells its own smart terminal and mobile card reader, too.
Free plan available if you’re only using a mobile card reader.
24/7 phone support.
All restaurant plans include no-fee online ordering, and retail plans let you integrate with existing online stores.
Offers a variety of plans tailored to six specific types of businesses.
Can pair POS systems with third-party payment processors.
Cons
Promotions require a three-year contract.
May be subject to early termination fees if you use Clover as your payment processor.
Online payment processing rates are more expensive than competitors.
Clover point-of-sale hardware is pricey, but the reasonable monthly cost and low payment processing fees may help offset that upfront investment over time.
Free plan available if you’re only using a mobile card reader.
24/7 phone support.
All restaurant plans include no-fee online ordering, and retail plans let you integrate with existing online stores.
Offers a variety of plans tailored to six specific types of businesses.
Can pair POS systems with third-party payment processors.
Cons
Promotions require a three-year contract.
May be subject to early termination fees if you use Clover as your payment processor.
Online payment processing rates are more expensive than competitors.
Clover point-of-sale hardware is pricey, but the reasonable monthly cost and low payment processing fees may help offset that upfront investment over time.
Shopify POS syncs directly with the Shopify e-commerce platform. However, Shopify does not offer free POS software, and the platform is retail-focused.
Shopify POS syncs directly with the Shopify e-commerce platform. However, Shopify does not offer free POS software, and the platform is retail-focused.
Includes detailed inventory management tools for creating product variants.
No long-term contracts.
24/7 live chat support.
Generate unlimited barcode labels.
Cons
No free plan options.
Accounting integrations are only available in Core and Plus plans.
Can’t process card payments in offline mode.
Lightspeed Retail is a cloud-based POS system for retailers. It has strong inventory management capabilities and is a good match for more established small businesses with multiple locations. Newer small businesses with less complicated operations could be better served with a simpler, less expensive product.
Includes detailed inventory management tools for creating product variants.
No long-term contracts.
24/7 live chat support.
Generate unlimited barcode labels.
Cons
No free plan options.
Accounting integrations are only available in Core and Plus plans.
Can’t process card payments in offline mode.
Lightspeed Retail is a cloud-based POS system for retailers. It has strong inventory management capabilities and is a good match for more established small businesses with multiple locations. Newer small businesses with less complicated operations could be better served with a simpler, less expensive product.
Free plan available for restaurants with up to two POS terminals.
24/7 phone and web messaging support.
Offers helpful related services, like payroll and team management software, that integrate closely with its POS system.
Built specifically for restaurants with in-house delivery platform available, among other industry-specific features.
Cons
Requires a two-year contract and charges early termination fees.
Online payment processing rates are more expensive than competitors.
Charges setup fee, and offline mode includes hidden cost of backup router.
Online ordering and accounting integrations cost extra.
Every element of Toast's POS system is designed in a restaurant-first way. Hardware options are made to withstand spills, grease and heat. These include self-serve kiosks, kitchen display systems, handheld POS systems and guest displays that let customers view orders. Its free plan also offers 24/7 support via email, live chat and phone, just like its higher-tier plans do.
Free plan available for restaurants with up to two POS terminals.
24/7 phone and web messaging support.
Offers helpful related services, like payroll and team management software, that integrate closely with its POS system.
Built specifically for restaurants with in-house delivery platform available, among other industry-specific features.
Cons
Requires a two-year contract and charges early termination fees.
Online payment processing rates are more expensive than competitors.
Charges setup fee, and offline mode includes hidden cost of backup router.
Online ordering and accounting integrations cost extra.
Every element of Toast's POS system is designed in a restaurant-first way. Hardware options are made to withstand spills, grease and heat. These include self-serve kiosks, kitchen display systems, handheld POS systems and guest displays that let customers view orders. Its free plan also offers 24/7 support via email, live chat and phone, just like its higher-tier plans do.
Restaurants can customize plans by adding loyalty programs, reservation capabilities, online ordering or employee scheduling software.
24/7 phone support.
No long-term contract or termination fees.
Cons
Charges setup fee.
Offline mode includes the hidden cost of a router.
SpotOn’s monthly software fee and payment processing fees along with its ability to integrate with third-party hardware make this system an affordable and appealing option. SpotOn offers customizable add-on features such as a loyalty program and team management software. The company also has a strong reputation for its hands-on approach to customer support, from installation and training to 24/7 availability for assistance.
Restaurants can customize plans by adding loyalty programs, reservation capabilities, online ordering or employee scheduling software.
24/7 phone support.
No long-term contract or termination fees.
Cons
Charges setup fee.
Offline mode includes the hidden cost of a router.
SpotOn’s monthly software fee and payment processing fees along with its ability to integrate with third-party hardware make this system an affordable and appealing option. SpotOn offers customizable add-on features such as a loyalty program and team management software. The company also has a strong reputation for its hands-on approach to customer support, from installation and training to 24/7 availability for assistance.
Accepts a variety of payment types, including Venmo and PayPal payments.
Inexpensive card reader with a keypad, plus built-in payment processing and a free mobile app lets you quickly accept in-person payments on the go.
Low in-person processing fees for a flat-rate processor.
Cons
Accepting online transactions involves additional monthly fees, depending on your gateway.
No offline mode.
PayPal POS delivers the essentials at a relatively low cost with a small commitment. On top of accepting credit and debit cards (customers can either dip or tap them to the device), it accepts other payment methods like Venmo, PayPal and digital wallets. But consider other options if you want features like customer loyalty and email marketing programs. Although PayPal POS can expand through hardware, it doesn’t offer plan upgrades or those types of add-ons.
Accepts a variety of payment types, including Venmo and PayPal payments.
Inexpensive card reader with a keypad, plus built-in payment processing and a free mobile app lets you quickly accept in-person payments on the go.
Low in-person processing fees for a flat-rate processor.
Cons
Accepting online transactions involves additional monthly fees, depending on your gateway.
No offline mode.
PayPal POS delivers the essentials at a relatively low cost with a small commitment. On top of accepting credit and debit cards (customers can either dip or tap them to the device), it accepts other payment methods like Venmo, PayPal and digital wallets. But consider other options if you want features like customer loyalty and email marketing programs. Although PayPal POS can expand through hardware, it doesn’t offer plan upgrades or those types of add-ons.
Why we like it: Square offers one of the best overall POS systems because of its affordability and flexibility. Most of Square’s best features are offered with its free version, including inventory management, offline mode, a customer directory to store customer contact information and more. Square is also compatible with several third-party applications, and offers add-ons like team management, email marketing, loyalty features and payroll management. Read our full Square POS review.
Monthly POS software fees
$0 for Square POS, Restaurant, Retail and Appointments Free plans.
$29 for Square Appointments Plus plan.
$69 for Square Appointments Premium and Square Restaurants Plus plans.
$89 for Square Retail Plus plan.
$165 for Square Restaurant Premium plan.
Custom pricing for Square Retail plan.
Hardware costs
$0 for Square magstripe-only card reader ($10 for each additional reader) or if using Tap to Pay for iPhone (iPhone not included).
$59 for Square Reader contactless and chip card reader.
$149 for Square Stand iPad POS or Square Stand Mount (iPad not included; monthly financing available).
$149 for Square Kiosk for self-serve ordering.
$299 for Square Terminal mobile card reader with built-in printer (monthly financing available).
$399 for Square Handheld portable POS system with built-in barcode scanner (monthly financing available).
$799 for Square Register two-screen system (monthly financing available).
Payment processing fees
2.6% plus 15 cents for in-person transactions with all free plans.
2.6% plus 10 cents for in-person transactions with paid restaurant plans.
2.5% plus 10 cents for in-person transactions with paid retail and appointments plans.
2.9% plus 30 cents for online transactions.
3.5% plus 15 cents for manually keyed transactions.
Why we like it: Helcim stands out because of its overall transparency and free monthly subscription. With its service, you only pay for payment processing, and it offers volume discounts that are tiered by the credit card transactions your business processes each month. This makes Helcim ideal for businesses that are high in sales volume or are looking to scale. Its POS software is built for both desktop and mobile and is free to set up. Read our full Helcim review.
Monthly POS software fees
$0.
Hardware costs
$99 for a mobile card reader (with stand).
$329 for a stand-alone terminal with built-in thermal printer (or 12 monthly payments of $30).
Payment processing fees
Interchange plus 0.4% and 8 cents per in-person transaction (if $50,000 or less in monthly card transactions).
Interchange plus 0.5% and 25 cents per online or manually keyed transaction (if $50,000 or less in monthly card transactions).
0.5% plus 25 cents for ACH payments (capped at $6).
Why we like it: Toast has in-depth, restaurant-specific features to accommodate a variety of food-related businesses, but full-service restaurants will likely get the most value from them. For example, employees can use the Toast Go 2 handheld terminal to take orders tableside and cash customers out from wherever they are in the restaurant. You can also use its POS system to collect guests’ feedback, offer online ordering and delivery options and manage menus. Read our full Toast POS review.
Monthly POS software fees
$0 for Starter Kit plan.
$69 Point of Sale plan.
Custom plans available.
Hardware costs
$494.10 for Handheld Starter Kit (but $0 if you agree to a higher processing fee).
$1,123.20 for Countertop Starter Kit (but $0 if you agree to a higher processing fee).
$1,438.20 for Guest Self-Service Starter Kit (but $0 if you agree to a higher processing fee).
Payment processing fees
3.09-3.69% plus 15 cents per transaction, if you choose a pay-as-you-go plan.
2.49% plus 15 cents for card-present transactions, if you pay for hardware upfront.
3.50% plus 15 cents for card-not-present transactions, if you pay for hardware upfront.
Why we like it: Shopify POS offers features that are highly customizable across retailers and for scaling businesses. For example, your customers can buy online to pick up in person, buy in store and ship or browse in store and buy online. Inventory is automatically synced and updated across multiple locations and channels, so inventory sold in store will be updated on the website as well. Read our full Shopify POS review.
Monthly POS software fees
Shopify e-commerce plans:
$29 for Shopify Basic when billed annually (or $39 when paid monthly).
$79 for regular Shopify when billed annually (or $105 when paid monthly).
$299 for Shopify Advanced when billed annually (or $399 when paid monthly).
Custom pricing for Shopify Plus.
All e-commerce plans come with POS Lite for selling in-person. Upgrading to POS Pro for brick-and-mortar businesses costs an extra $89 per location.
Shopify’s alternative solutions for mainly selling in-person:
$5 for Starter plan, which includes one POS Lite location.
$79 (when billed annually) for Retail plan, or $89 when paid monthly; includes one POS Pro location.
Hardware costs
$49 for Tap & Chip card reader.
$219 for Tap & Chip countertop kit (iPad not included).
$349 for Shopify POS terminal.
$459 and up for POS terminal countertop kits.
Payment processing fees
2.5%, 2.7% or 2.9% plus 30 cents for online payments for Advanced, Shopify or Basic plan, respectively.
2.4%, 2.5% or 2.6% plus 10 cents for in-person payments for Advanced, Shopify or Basic plan, respectively.
Why we like it: Lightspeed offers many features that are customizable across industries, but its sophisticated inventory management system makes it a good fit for established retailers, especially if they have more than one location. With Lightspeed’s product variants, for example, users can detail variations on the same product like color or size. Lightspeed can also help you sell online by building your e-commerce store and offers a variety of hardware to build a customized POS. Its software is compatible with an iPad, and you may be able to use other hardware you already own on a case-by-case basis. Read our full Lightspeed Retail POS review.
Monthly POS software fees
Lightspeed offers three different plans for retail stores:
$109 for Basic plan ($89 if billed annually).
$179 for Core plan ($149 if billed annually).
$339 for Plus plan ($289 if billed annually).
Hardware costs
Pricing for Lightspeed's iPad and desktop hardware kits is quote-based. Individual hardware products are listed in Lightspeed's online store:
$79 for Mobile Tap V2 card reader.
$199 for iPad swivel stand.
$329 for WisePOS E countertop reader.
$429 for Lightspeed Lite Server for data backup and offline mode functionality.
Why we like it: Clover offers a lot of recognizable hardware options that are built to last. This can make it a less flexible option for businesses trying to cut costs by using their existing hardware, but a great option for businesses looking for an all-in-one solution. You can choose to purchase hardware upfront by paying in full, or add a monthly payment for your hardware to your recurring subscription cost and avoid putting a lump sum down. It offers features that are customizable for full and quick-service restaurants, retailers, professional services and more. Read our full Clover POS review.
Monthly POS software fees
$0 for Clover Go Payments, Retail Starter and Personal Services Starter plans.
$14.95 for Clover Go Essentials, Professional Services Starter, and Standard and Home & Field Services Starter and Standard plans.
$84.95 for Retail Standard and Professional, Personal Services Standard and Advanced, and Home & Field Services Advanced plans.
$89.95 for Full-Service Dining Starter and Quick-Service Dining Starter and Standard plans.
$104.90 for Retail Advanced plan.
$109.90 for Full-Service Dining Standard and Quick-Service Dining Advanced plans.
$129.85 for Full-Service Dining Advanced plan.
Hardware costs
$199 for chip, swipe and contactless Clover Go card reader.
$349 for countertop card reader.
$749 for Clover Flex mobile POS with receipt printer.
$699 for slimmer Flex Pocket with no printer.
$849 for Clover Mini POS.
$799-$899 + $25 per month for kitchen display system.
$1,799 for Clover Station Solo.
$1,899 for Clover Station Duo.
$3,499 + $34.95 per month for self-ordering kiosk.
Payment processing fees
2.3% plus 10 cents for in-person transactions on Full-Service and Quick-Service Restaurant plans.
2.5% plus 10 cents for in-person transactions on Retail Standard and Advanced plans, Professional and Personal Services Standard and Advanced plans, and the Home and Field Services Advanced plan.
2.6% plus 10 cents for in-person transactions on the Retail and Personal Services Starter plans and the Home and Field Services Standard plan.
3.5% plus 10 cents for online or keyed-in transactions.
Why we like it: Similar to Toast, SpotOn can accommodate different types of restaurants, but its lower in-person processing rates (available in paid plans) and less expensive hardware lower the barrier to entry — especially for quick-service restaurants that don’t need SpotOn’s most expensive full-service POS software plan. There are also lots of useful add-ons available, like in-house online ordering and loyalty programs, too.
Monthly POS software fees
$0 for Quick Start plan.
$99 for Counter-service plan, plus $3 per employee.
$135 for Full-service plan, plus $3 per employee.
Custom pricing available as well.
Hardware costs
$600 for the KDS.
$750 for the Station POS.
$850 for the Counter POS.
Other hardware devices, like the handheld option, are custom.
Payment processing fees
1.99% plus 25 cents for most cards in the Counter-service, Full-service and Customizable plans.
2.89% plus 25 cents for Quick Start plan subscribers (this processing rate includes hardware and software costs).
2.99% plus 25 cents for reward, international, corporate and keyed-in cards.
PayPal POS
Best for mobile transactions
Why we like it: PayPal POS's free app and portable card reader make it a low-cost option for lower-volume businesses that complete most of their sales on the go — for example, at pop-up events or markets. You can also use the app to accept Tap to Pay payments if you don’t have a card reader. In addition to credit and debit cards, you can accept Venmo and PayPal payments. Read our full PayPal POS review.
Monthly POS software fees
$0.
Hardware costs
$29 for first card reader; additional readers cost $79. Price includes USB cable.
$199 for terminal only.
$239 for terminal with barcode scanner built in.
$229 for Store Kit Mini (tablet stand with card reader and dock).
$339 for Store Kit Portable kit with mobile card reader and printer.
$479 for Store Kit Standard (tablet stand, card reader, dock and printer).
$699 for Store Kit Plus (adds barcode scanner).
Payment processing fees
2.29% plus 9 cents for in-person and QR code transactions.
3.49% plus 9 cents for manual-entry card transactions.
2.99% plus 49 cents for invoicing (payment made with card).
3.49% plus 49 cents for invoicing (payment made with PayPal).
What is a cloud POS system?
A cloud POS system uses the internet, as opposed to a local server, to operate, process payments and store data. This means all of your sales information is centralized in the cloud as opposed to siloed on-premise, which is especially convenient for businesses with multiple locations. And instead of only being able to accept payments in one location, you can complete sales anywhere you have an internet connection (and the necessary credit card readers and/or mobile apps). The same goes for accessing your POS system data so that you can manage your business and run reports from anywhere.
To address inevitable internet outages, cloud POS systems usually have offline modes that allow your business to continue accepting card payments without an internet connection. However, depending on the provider, you may need to purchase a backup router to access these capabilities.
Learn more about how POS systems work
Read more about the differences between cloud-based and more traditional legacy (or on-premise) POS systems, along with general POS system costs and benefits.
Most businesses will benefit from using a cloud POS system as opposed to an on-premise system for the following reasons.
Accessibility: Cloud POS data can be accessed from multiple devices, as long as they have an internet connection. You don’t have to be at your business’s brick-and-mortar location to change menu items, update inventory or run reports.
Ability to accept payments anywhere: Cloud POS systems let you use countertop registers, handheld terminals or your mobile device to complete sales in-store or on the go.
Cost: Since cloud POS systems don’t require local servers, you don’t have to purchase one and pay for its installation and maintenance. This lessens business’s upfront costs and helps them start accepting payments sooner.
Multi-location sync: Businesses with multiple locations can use cloud POS systems to centralize their data in the cloud, as opposed to on separate servers. This makes it easier to compare data across locations and sync it all with your accounting software.
How to choose a cloud POS system
To choose the right cloud POS system for your business, consider the following factors.
Industry-specific features
Lots of popular cloud POS system providers tailor their solutions to a particular industry — usually retail stores, restaurants or service-based businesses. Choosing a cloud POS system made for your particular type of business helps ensure you’ll have the basic industry-specific features you need without paying for what you don’t.
More general, must-have features include reporting, payment processing, employee management, inventory tracking and accounting software integrations. Ideally, your cloud POS system provider will also supply all the POS hardware and accessories you need.
Cost
Cloud POS systems typically require less upfront costs than on-premise systems, but add-on features and hidden fees can pile up quickly. Don’t forget to factor in extra fees for loyalty programs, online ordering and higher-tier software plans, as well as PCI compliance and chargebacks.
Security
Whether you choose a cloud POS system or a legacy one, make sure you and your employees know how to responsibly handle customers’ card data. Your provider should help you meet PCI compliance requirements in some capacity. But if your hardware and software aren’t already PCI compliant, you may need to fill out a self-assessment form to affirm you’re meeting all the requirements. Cloud POS systems should also be transparent about how they encrypt and store your data securely.
Contract lengths
Though month-to-month contracts are common for cloud POS systems, some still require you to sign a longer-term contract if you want to access promotions and/or lower monthly fees. If you go this route, try to demo the software before committing, so that you can get a feel for its usability.