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British Airways Announces Data Breach: How to Protect Yourself

Sept. 6, 2018
Loyalty Programs, Travel
British Airways Aircraft at Gate
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If you booked a British Airways ticket between Aug. 21 and Sept. 5, 2018, using the British Airways website or mobile app, your personal and credit card information could be compromised.

If you believe you could be at risk, check your credit reports and look through your credit card statements to ensure there are no unauthorized purchases. Many credit cards allow users to dispute fraudulent charges made to their accounts.

» Learn More: Find the best airline credit card for you

Who is affected by the British Airways data breach?

British Airways confirmed in a statement the breach began around 6:00 p.m. EDT on Aug. 21 and was not resolved until 4:45 p.m. EDT on Sept. 5. The airline did not say how many people could be affected.

» Learn more: 7 things every credit card user needs to know about fraud.

British Airways is contacting affected customers, but is advising anyone who may have purchased a ticket to contact their banks or credit card providers for more information.

The data breach affects only those who bought at ticket on or the British Airways app.

What can I do if I may be a victim?

If you are concerned that you may be a victim of the breach, there are several actions you can take now to prevent future damage. Actions include:

  1. Report your credit card number as stolen
    Immediately report your card as stolen to your bank or credit card issuer. During the report, the bank will go over any suspicious purchases made on your account and issue you a new credit card number. This can prevent an unauthorized user from making future purchases with your card.
  2. Check your credit reports
    With enough personal and financial information, scammers may be able to open new credit cards in your name without your knowledge. Every year, you can receive at least one free credit report from the three major bureaus. You can also get credit alerts plus credit score updates and a free credit report summary every week from NerdWallet.
  3. Place alerts or freezes on your credit reports
    To prevent all pulls of your credit reports, you can freeze your credit reports with all three bureaus. Putting an alert or freeze on your report is free, and prevents your credit report from being requested by anyone.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2020, including those best for:


Planning a trip? Check out these articles for more inspiration and advice:
NerdWallet’s Identity Theft and Cybersecurity Guide
Survey: Americans Unprepared for Another Financial Data Breach
The Scariest Thing to Find on Your Credit Reports

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