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‘Pay for Delete’ Isn’t the Best Tactic for Collections on Credit
Pay for delete is when a debt collector removes a collection account from your credit reports in exchange for payment.
Sean Pyles, CFP®, is host of NerdWallet's "Smart Money" podcast. In his role as host of Smart Money, Sean helps consumers navigate challenging financial topics so they can get what they want from their money and their life. Sean's written work has appeared in USA Today, The New York Times and elsewhere. When he's not podcasting about personal finance, Sean can be found tending to his garden and taking his dog for walks around beautiful Portland, Oregon. Email: <a href="mailto:[email protected]">[email protected]</a>.
Lisa Mulka is a freelance writer specializing in personal finance content. Past projects include serving as lead writer on the FDIC’s Money Smart for Young People program.
Pamela de la Fuente leads NerdWallet's consumer credit and debt team. Her team covers credit scores, credit reports, identity protection and ways to avoid, manage and eliminate debt. Previously, she led taxes and retirement coverage at NerdWallet. She has been a writer and editor for more than 20 years at companies including The Kansas City Star, Sprint and Hallmark Cards. Email: [email protected]
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“Pay for delete” is a practice in which a debt collector erases a collection account off your credit reports in exchange for a payment on the account. Credit reports provide the data that goes into your credit scores, so having negative information such as a debt collection could harm your ability to get new credit.
However, success is not guaranteed, and the latest credit scoring models are beginning to make pay for delete irrelevant.
How ‘pay for delete’ works
Pay for delete starts with a call or a letter to the debt collector in which you propose a deal: You’ll settle the debt, and the collector will wipe the account from your credit reports.
You might not need to pay the full amount being requested. Debt collectors often buy debt for pennies on the dollar, so a smaller amount might be accepted as long as it covers their costs.
These agreements are rare, though. Creditors are obligated by law to report accurate and complete information if they report to credit bureaus. Credit reporting agencies, such as Equifax, Experian and TransUnion, say that you can't remove a late payment from your credit reports after 30 days unless it's inaccurate.
But a creditor — the collector in this case — can also choose not to report information to the bureaus.
Is ‘pay for delete’ legal?
While the Fair Credit Reporting Act doesn’t offer guidance specifically on pay for delete, the practice isn’t totally aboveboard because the FCRA is in place to ensure accurate reporting of consumer credit history.
If debt collectors choose to report information to credit reporting agencies, they must provide accurate and complete information. Stopping their reporting in exchange for payment is a gray area that undermines the principles behind the credit reporting system.
How long do collection accounts stay on your credit reports?
Most collection accounts stay on credit reports for up to seven years. If you pay off an account in collections, it will still appear on your credit reports as a paid collection. Paid collections generally affect your credit score less than unpaid collections
Keep in mind that pay for delete applies only to the collection account. It won’t remove the negative information reported by the original creditor, such as late payments, which also linger for seven years.
Why ‘pay for delete’ is becoming outdated
Pay for delete is motivated by a desire to avoid credit score damage. However, collection accounts that have been paid are ignored by the latest credit scoring models: FICO 9, FICO 10 and FICO 10T, and VantageScore 3.0 and 4.0
The account is still on your credit reports, but it’s doing less damage to your score than if you hadn't paid the account. And FICO 8, an earlier version widely used in credit decisions, ignores even unpaid collections with an original balance under $100.
There’s a catch, however: When you apply for credit, the creditor might not use one of the newer scoring models. If it uses an older model, the collection account could still be affecting your score. The FICO versions used by mortgage lenders, for example, still count all collection accounts.
If you decide to attempt a pay for delete agreement, you will need to draft a letter asking the collection agency to remove the debt from your account in exchange for payment.
Before writing the letter, ensure the debt is yours. If you have a debt collection on your credit report that's incorrect or not yours, you can dispute the debt with the three credit bureaus.
The Consumer Financial Protection Bureau notes that debt collectors are required under the Fair Debt Collection Practices Act to provide you with validation information, often in the form of a debt validation letter. If you have not received a debt validation letter, do not pay anything until you do.
How to write a ‘pay for delete’ letter
Here is what to include in a pay for delete letter:
Your name, address and contact information.
The collection agency’s name and address.
Your account number.
The balance owed.
Your proposed settlement amount and conditions (for example, say explicitly what you will pay and that in exchange the collector will not report the account to credit bureaus).
Deadline for a response.
Keep a copy of the letter, and ask for written confirmation of the agreed-upon plan.
Alternatives to ‘pay for delete’
Due to the legal gray area and regulations outlined in the Fair Credit Reporting Act, there is a good chance that ‘pay for delete’ will not yield success in modifying your credit report.
However, you have a few options for paying off a debt in collections, including creating a payment plan, paying it off with a lump sum or settling the debt for less than you owe.
You could also simply wait for the account to fall off your credit reports after seven years.
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