View details
Monthly fees
$44 and up
Service fees
$75-$100
per claim
States available
47
states, including Washington, D.C.
View details
Select Home Warranty Review 2024
Affordable premiums in most states makes Select Home Warranty a contender for home warranty coverage.
Edited by Tina Orem
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on Select Home Warranty's website
With plans that cover only systems, only appliances or a combination of both, Select Home Warranty is a good option for homeowners who want flexible coverage options.
Plans start at $44 and are available in most states. Service fees are more affordable than some of its competitors as well.
Select Home Warranty’s coverage caps for heating and air conditioning are on par with competitors’ limits, though it has lower coverage caps in other categories.
The company has decent customer satisfaction ratings — reviews note various discounts to lower premiums, but customers say they’ve had good and bad experiences with customer service.
» MORE: Best home warranties of 2024
Deciding factors | |
|---|---|
Monthly cost | $44 and up. |
Service fees | $75-$100 per call. |
Annual coverage cap* |
|
Average customer service rating† | 3.04 out of 5. |
Technician choice | You must use the company’s technicians. |
*Annual coverage cap assumes a 12-month plan. †Average customer service rating is based on three sources: Trustpilot, ConsumerAffairs (both consumer review sites) and the Better Business Bureau. | |
» MORE: What is a home warranty?
How does Select Home Warranty work?
Like its competitors, Select Home Warranty’s plans are for covered items that malfunction because of normal wear and tear. This includes items that wear out over time due to normal use.
However, the company does not cover issues related to:
Previous repairs.
Improper installation.
Power failures or power surges.
Lack of maintenance or neglect.
Misuse of an item.
Modification of an item.
Corrosion, rust or sediment.
Cosmetic problems.
Most home warranty plans don’t cover maintenance, but some do require you to do regular maintenance for an item to be covered. Select Home Warranty requires you to keep up with annual maintenance for covered items and can request maintenance records and/or pictures for the past three years. If you can’t provide these records if the company requests them, it could reduce the coverage.
When a covered item malfunctions or stops working, customers submit a claim online, by email or by phone.
Select Home Warranty's online form to submit a claim. Source: Select Home Warranty
You must notify the company of problems with covered items within three days of noticing the issues; if you wait longer, it could affect your coverage. Once Select Home Warranty reviews your claim, it will assign a technician, who will contact you to schedule an appointment. The company says it schedules most appointments within two days during the week and within four days if a customer files a claim over the weekend or on a holiday. The technician will notify Select Home Warranty of what needs to be repaired, and the company will tell you if it’ll cover the repair.
» MORE: What does a home warranty cover?
Select Home Warranty has three plans:
The Bronze Care plan covers appliances, including a refrigerator, stove, oven, built-in microwave, cooktop, dishwasher, garbage disposal and clothes washer and dryer.
The Gold Care plan covers home systems, including air conditioning, heating, plumbing, electrical, ductwork and water heater.
The Platinum Care plan combines the Bronze and Gold plans and adds coverage for plumbing stoppage, garage door openers and ceiling fans.
The company has optional coverage available for an additional fee. Add-ons include:
Pool and spa systems.
Septic system.
Sump pump.
Well pump.
Roof leaks.
Lawn sprinkler system.
Central vacuum system.
Stand-alone freezer.
Like its competitors, Select Home Warranty limits how much it’ll pay toward a repair or replacement. The company’s limits include:
$3,000 for air conditioning and heating.
$500 for electrical.
$500 for plumbing.
$500 for appliances.
$400 for limited roof leak repair.
Like its competition, Select Home Warranty charges customers a monthly premium. Its plans start at $44. The company offers discounts if you go with a plan that's longer than a 12-month commitment, and some customer reviews report getting discounts at sign-up.
As with all home warranty companies, Select Home Warranty charges a service fee when to schedule a technician visi. The fee is $75-$100 and depends on how long your contract is. Most home warranty companies guarantee their technicians' work for 30 or 60 days and don't charge a service fee if a repair fails during that time. However, Select Home Warranty doesn't list this guarantee in their contract.
» MORE: Are home warranties worth it?
Examples of Select Home Warranty quotes for monthly premiums
Monthly fees
$47 and up
Service fees
$75–$100
per claim
States available
49
states, and Washington, D.C.
Monthly fees
$20 and up
Service fees
$100 or $125
per claim
States available
48
states, and Washington, D.C.
Themes from customer reviews
NerdWallet considered customer reviews from three review websites to get a wider perspective of customer experiences. We’ve highlighted the types of experiences that we’ve found to be most common, keeping in mind that online reviews tend to lean toward negative experiences.
Trustpilot: 3.8 out of 5. ConsumerAffairs: 3.9 out of 5. Better Business Bureau: 1.39 out of 5.
Some negative reviews of Select Home Warranty mention trouble getting technicians assigned to their claims and the company’s poor customer service, especially when attempting to cancel their contracts.
Positive reviews of the company include helpful experiences with customer service, but most of them relate to signing up for coverage rather than claims. Other positive reviews describe the company’s quick response to their claims and discounts to make their plans more affordable.
Where is Select Home Warranty available?
Plans are available in 47 states and Washington, D.C.
Pros of Select Home Warranty
Benefits of Select Home Warranty plans include:
Decent customer satisfaction. Customers mention helpful discounts and quick repairs in their online reviews.
Coverage in most states. Select Home Warranty has plans available in 47 states and Washington, D.C. Coverage is not available in Nevada, Washington and Wisconsin.
Cons of Select Home Warranty
There are a few drawbacks to Select Home Warranty’s plans, including:
Low coverage caps. The company has some of the lowest coverage caps for electrical, plumbing and appliances compared to competitors. It only pays up to $500 toward repairs or replacements for these items.
No choice in technicians. Contracts state that customers must use Select Home Warranty’s technicians, but some customers mention in reviews that they were told to find and hire their own technicians when one was unavailable in their areas. Some of these reviews say they were not reimbursed for hiring a third-party technician as the company promised they would be.
No access repair coverage. If a covered item is located behind a wall or under a floor or concrete, you must provide access for a technician. The company will not pay a technician to cut into a structure and will not pay you to repair any damage.
Alternatives to Select Home Warranty
First American Home Warranty
View details
Monthly fees
$42 and up
Service fees
$75, $100 or $125
per claim
States available
36
states, and Washington, D.C.
View details
Read review
on NerdWallet
American Home Shield Home Warranty
View details
Monthly fees
$20 and up
Service fees
$100 or $125
per claim
States available
48
states, and Washington, D.C.
View details
Get started
on American Home Shield's website
Liberty Home Guard
View details
Monthly fees
$50 and up
Service fees
$70–$125
per claim
States available
50
states, and Washington, D.C.
View details
Get started
on Liberty Home Guard's website
Choice Home Warranty
View details
Monthly fees
$47 and up
Service fees
$75–$100
per claim
States available
49
states, and Washington, D.C.
View details
Get started
on Choice Home Warranty's website
Methodology
NerdWallet's Home Services team evaluated home warranties across several factors, including cost, covered items, coverage limits, customer ratings, ability to choose your own technician and warranty on work completed. Because costs can vary by location, it's best to get quotes from multiple companies before making a decision. Read more about how NerdWallet rates home warranties.
