Overview
The bottom line:
Stax Payments (formerly called Fattmerchant) is a merchant services provider known for its subscription-based pricing and interchange-plus rates. It may be a good fit if your business processes a minimum of $5,000 in credit card transactions monthly and is looking for an alternative to flat-rate processing.
Software details
Payment processing fees
In-person: 0% + $0.08
Online: 0% + $0.15
Plus interchange
Pros & Cons
Pros
Subscription model can help high-volume businesses save money.
Add-on features, like brand customization tools.
No long-term contracts.
For a monthly subscription fee with no long-term contract required, users can access Stax Payment’s payment platform and process both in-person and online payments. The company doesn’t add a percentage markup on interchange rates, but you will pay a small processing fee in addition to the monthly subscription fee. Here's what's included, on top of payment processing services, in each of Stax Payment’s subscription plans:
Analytics.
Invoicing.
Hosted payment pages.
Payment links and QR codes.
Scheduled and recurring payments.
One-click online shopping cart.
The company sells handheld terminals, countertop registers and mobile card readers from providers like Clover, Dejavoo and Swipe Simple.
Stax Payments is best for businesses that:
Process a high volume of transactions: Stax Payment’s subscription-based pricing model may result in lower processing costs for high-volume businesses processing at least $5,000 in credit card transactions monthly. The $99 monthly subscription fee seems expensive upfront, but the amount high-volume businesses could save in processing fees could make it worth it, especially in the long term.
Want to avoid flat-rate pricing models: While flat-rate processing models are convenient and make it easy to estimate processing costs ahead of time, they often aren’t the most cost-effective option for higher-volume businesses. Stax Payments is a good alternative.
| Payment processing model | Subscription based. |
| Payment processing fees | |
| Monthly fee | $99 if you process less than $150,000 per year. $139 if you process between $150,000 and $250,000 per year. $199 and up if you process more than $250,000 per year.
|
| Hardware cost | $125 for SwipeSimple B350 Reader. $310 for QD4 Dejavoo. $495 for QD2 Dejavoo. $725 for Clover Flex. $990 for Clover Mini. $1,899 for Clover Station Solo. $2,195 for Clover Station Duo.
|
| Contract length | No long-term contracts. |
| Customer support | Phone, chat and email support on weekdays 8 a.m. to 6 p.m. EST. |
Where Stax Payments stands out
Subscription-based pricing model
Unlike flat-rate payment processors, Stax Payments passes interchange savings to the merchant and charges a monthly subscription fee. Since merchants need to pay a subscription fee, Stax Payments keeps processing fees low at 8-15 cents on top of interchange. In general, the company’s pricing becomes competitive with other pricing models when a business’s monthly savings from the lower processing fees offset the monthly subscription cost.
Stax Payments offers some features that can be used to further customize its plans. For example, you can add ACH processing capabilities, a POS terminal protection plan or brand customization tools for invoicing, receipts and online payments. Additionally, features such as credit card surcharging can help you reduce the cost of payment processing by passing those fees to customers. Stax Payments doesn’t make businesses sign long-term contracts in exchange for low processing rates. Instead, it offers month-to-month subscriptions. Though switching payment processing companies is often tedious no matter what, businesses won’t need to worry about termination fees should they decide Stax Payments isn’t the right fit. However, they do need to give the company 30 days’ notice before canceling. Where Stax Payments falls short
Unlike many of its competitors, Stax charges a $10 PCI compliance fee each month. Additionally, it may cost extra to integrate with popular accounting software apps, like Xero. That's because you need to do it through a third party. Other solutions, like Square, have accounting integrations built right into its product.
Alternatives to Stax Payments
Why we like it: Helcim is an interchange-plus merchant account provider that offers in-person and online payment options for businesses. It has a variety of other features, too, such as unlimited invoicing, a self-service customer portal and the option to set up an online store. Read NerdWallet’s full Helcim review for more information. Interchange plus 0.4% and 8 cents per in-person transaction (if $50,000 or less in monthly card transactions).
Interchange plus 0.5% and 25 cents per online or manually keyed transaction (if $50,000 or less in monthly card transactions).
0.5% plus 25 cents for ACH payments (capped at $6).
Why we like it: Square is a flat-rate payment processor that offers custom pricing to some businesses that process more than $250,000 annually. You don’t have to sign a contract with Square, and you can set up a free online store. There are also additional features, like dispute management, fraud prevention and an offline operating mode. Read NerdWallet’s full Square review for more information. 2.6% plus 15 cents for in-person transactions with Free plan.
3.3% plus 30 cents for online transactions with Free plan.
2.5% plus 15 cents for in-person transactions with Plus plan.
2.4% plus 15 cents for in-person transaction with Premium plan.
2.9% plus 30 cents for online transactions with Plus and Premium plans.
3.5% plus 15 cents for manually keyed transactions.
$0 for Square magstripe-only card reader ($10 for each additional reader) or if using Tap to Pay for iPhone (iPhone not included).
$59 for Square Reader contactless and chip card reader.
$149 for Square Stand iPad POS or Square Stand Mount (iPad not included; monthly financing available).
$149 for Square Kiosk for self-serve ordering.
$299 for Square Terminal mobile card reader with built-in printer (monthly financing available).
$399 for Square Handheld portable POS system with built-in barcode scanner (monthly financing available).
$799 for Square Register two-screen system (monthly financing available).