10 Best Washington, D.C., Mortgage Lenders of 2020

Why we like it

Pros

• Quicken Loans couples a fully online application with available mortgage advisors for those who want a human touch.

• Instantly verifies employment and income for more than 60% of working Americans.

• Offers custom fixed-rate loan terms that are between eight and 30 years.

• Provides FHA-backed loans, USDA loans as well as products offered by Freddie Mac and Fannie Mae that require down payments as low as 3%.

Cons

• Quicken Loans doesn't offer home equity loans or HELOCs.

• If you’re a “look me in the eye” type of customer, you’re out of luck.

• Doesn’t consider alternative credit data. It just looks at credit scores and debt-to-income ratios, the way most mortgage lenders always have.

Why we like it

Pros

• Low minimum credit score.

• Online application, loan tracking and document upload.

• Free rate locks.

Cons

• No online preapproval.

• No presence in Massachusetts or North Dakota.

Why we like it

Pros

• Participates in some state down payment assistance programs.

• Offers educational resources for military borrowers.

• Provides digital tools for a streamlined application process.

Cons

• No mortgage rates displayed online.

• Must work with a loan officer for pre-qualification and preapproval.

Why we like it

Pros

• Wide range of affordable mortgage products designed for military members.

• Willing to look at nontraditional credit data, such as rent payments, as part of its credit evaluation for certain products.

• Online application for preapproval with quick decision.

Cons

• Website does not provide customized mortgage rates based on credit score or other factors before you apply.

Why we like it

Pros

• Offers a complete online suite of mortgage application tools and loan tracking.

• Provides customer service in its physical locations, online, via chat and by phone.

• Offers wide variety of loan options, including a loan program for licensed medical professionals

Cons

• Customized rates not available on website without starting an application.

• Branches limited to mostly the Southeast.

Why we like it

Pros

• The site caters to self-service users who want to apply for a home loan without talking to a human unless it’s absolutely necessary.

• With your authorization, accesses asset statements from 98% of U.S. financial institutions.

• Tells you the loan amount you’ll qualify for within minutes.

• Rocket Mortgage’s document and asset retrieval capabilities can save you a bunch of time and hassle.

Cons

• Doesn't offer home equity loans or HELOCs.

• If you’re a “look me in the eye” type of customer, you’re out of luck.

• Doesn’t consider alternative credit data. It just looks at credit scores and debt-to-income ratios, the way most mortgage lenders always have.

Why we like it

Pros

• Loan programs to educate and assist first-time home buyers, union members and others.

• Relocation and employee mortgage programs for many large companies.

• Accepts down payments as low as 3% on fixed-rate mortgages through its yourFirst Mortgage program.

Cons

• Government actions and scandals have damaged consumer trust.

Why we like it

Pros

• Low down payment options.

• Discounts for Citibank customers.

• Looks at alternative credit data like rent history and child support payments.

• Available in all 50 states.

Cons

• Charges a mortgage application fee.

• Did not disclose origination fees, which may vary.

• Can't complete loan online.

Why we like it

Pros

• Offers refinance mortgages with fixed and adjustable rates.

• Apply for a refinance loan online, in-person or over the phone.

• Customized refinance rates available without providing personal info.

• Fee discounts for Preferred Rewards customers.

Cons

• Online complaints indicate inconsistent communication.

• Time to process and close a refinance may be slower than other lenders.

Why we like it

Pros

• Considers nontraditional credit history like rent payments.

• Online tools help you estimate mortgage payments and track application progress.

• Several affordable loan options including FHA, VA, USDA and the PNC Community Loan.

Cons

• It's not possible to complete the entire mortgage process online.

• Offers mortgage loans nationwide, but has branches in only about two dozen states.