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Nationwide Homeowners Insurance Review 2021

Nationwide's home insurance policies include coverage that would cost extra from other companies.
June 11, 2021
Homeowners Insurance, Insurance
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One of the 10 largest U.S. insurers, Nationwide stands out for including coverage in its homeowners policies that would cost you extra elsewhere. Nationwide home insurance is available in most states and offers plenty of opportunities for discounts.

Nationwide home insurance pros and cons

Offers some coverage standard that other companies charge extra for.Not available in Alaska, Hawaii, Louisiana or Massachusetts.
Lots of discounts available.Doesn't insure mobile or manufactured homes.
Fewer customer complaints than expected for a company of its size.

How Nationwide home insurance rates

5.0 NerdWallet rating

Nationwide homeowners insurance earned 5 out of 5 stars for overall performance. NerdWallet’s ratings are determined by our editorial team. The homeowners insurance scoring formula takes into account policy coverage options and discounts, ease of filing a claim, website transparency, the financial strength of the company, complaint data from the National Association of Insurance Commissioners and more.

Based on these ratings, Nationwide is among NerdWallet’s best home insurance companies for 2021.

Nationwide home insurance state availability

Nationwide currently sells homeowners insurance in Washington, D.C., and every state except Alaska, Hawaii, Louisiana and Massachusetts.

Nationwide home insurance coverage

You can customize your homeowners policy with numerous add-ons, but below are the types of coverage that generally come standard:

Type of coverageWhat it does
DwellingPays to repair or rebuild the structure of your home.
Other structuresCovers damage to unattached structures such as a shed or fence.
Personal propertyPays to repair or replace personal belongings such as furniture or clothing.
Additional living expensesPays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.
LiabilityCovers legal expenses and damages if you're responsible for injuries to other people or their property.
Medical paymentsCovers injuries to guests in your home, regardless of fault.

For more details, see Homeowners Insurance: What It Is and What It Covers.

A Nationwide homeowners policy includes not only the standard coverage you’d expect, but also a type of insurance that other companies often charge extra for: ordinance or law coverage. This pays to bring your house up to current building codes during rebuilding or repairs following a claim, with a limit of up to 10% of your dwelling coverage. (Higher limits are available for an additional cost.)

A Nationwide home insurance policy also covers losses up to $500 due to unauthorized credit or debit transactions, forged checks or counterfeit money. You can upgrade to $10,000 worth of coverage.

Depending on where you live, you may be able to add the following features to your policy:

Extended replacement cost, which raises your dwelling coverage up to 20% above your policy limit in case it costs more than expected to rebuild your home after a covered disaster.

Brand-new belongings, which pays enough to restore damaged belongings or replace them with brand-new items. (A default homeowners policy covers older items only for their depreciated value.)

Better roof replacement, which pays to rebuild your roof with stronger materials if it’s damaged for a covered reason.

Identity theft coverage to monitor your personal data and help with resolution if your identity is stolen.

Additional valuables coverage for jewelry, art and other high-value belongings.

Water backup coverage for damage due to an overflowing sump pump or a backed-up drain.

» MORE: 9 ways to cut the cost of homeowners insurance

Nationwide home insurance discounts

Nationwide offers a variety of ways to save on your homeowners insurance, including:

  • Multipolicy discount when you buy both homeowners and auto insurance from Nationwide.
  • Discount if you’ve purchased your home within the past 12 months.
  • Claims-free discount.
  • Discount based on the age and material of your roof.
  • Home renovation credit for updating plumbing, heating, cooling or electrical systems.
  • Discount for smoke detectors, fire alarms, burglar alarms or other protective devices.
  • Discount for new policyholders who’ve been continuously insured by another carrier.
  • Gated community discount.

Nationwide home insurance complaints

Nationwide received fewer than the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (NAIC home insurance complaints also cover other home policy types, including mobile home, renters and condo insurance.)

Nationwide home insurance consumer experience

Website: It’s easy to manage your homeowners policy on the Nationwide website, where you can pay bills, file and track claims, set up automatic payments and enroll in paperless billing. The site’s learning center features articles on a variety of home insurance topics.

App: On Nationwide’s mobile app, available for both iOS and Android, you can view policy documents, file a claim, pay bills and enroll in autopay.

» MORE: Nationwide life insurance review

Nationwide home insurance FAQ

Does Nationwide home insurance cover mobile phones?

Yes, cell phones are covered for theft and certain types of damage up to the personal property limit on your policy. Note that a deductible applies to this coverage, so if your phone is stolen but it’s worth less than your deductible, filing a claim probably doesn’t make sense.

What other types of insurance does Nationwide offer?

Nationwide sells auto, boat, umbrella, life and other insurance policies, along with financial products such as annuities and mutual funds. Learn more about Nationwide auto insurance.

Does Nationwide insure mobile homes?

No. If you’re looking for other options, see NerdWallet’s guide to mobile home insurance.

Does Nationwide home insurance cover water leaks?

Homeowners insurance is designed to cover sudden, accidental losses, not wear and tear or maintenance. So if a pipe suddenly bursts, sending water all over your basement, your homeowners policy would likely cover any resulting damage. But if a drain has been leaking slowly for weeks and you didn’t discover it until mold started growing, that damage would be considered a maintenance issue and would not be covered.

» MORE: Nationwide renters insurance review

Other home insurance companies to consider

Not ready to make a decision? You may be interested in these other homeowners insurance companies:

Homeowners insurance buying guide

You can get home insurance quotes online, over the phone or through an agent. But before you start, take the following steps:

  1. Determine how much coverage you need. Is a standard policy sufficient, or do you want to add extra insurance for situations like identity theft or sewer backups? Check whether each company you’re considering has the options you need.
  2. Take inventory. To ensure you have sufficient personal property coverage, take stock of your belongings. Include all furniture, electronic devices, clothing, jewelry and household items. How much would it cost you to replace them? This total is the minimum amount of personal property insurance you should have.
  3. Make a fair comparison. When evaluating rates, make sure each insurer is offering the same limits and deductibles.
  4. Check consumer complaints. Although it may seem tempting simply to choose the cheapest option, look at how many consumer complaints each insurer has before choosing a policy. Poor customer service could have a significant impact on your experience if you ever need to file a claim.

Homeowners insurance ratings methodology

NerdWallet’s homeowners insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverages, discounts, online experience and more. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Methodology: Insurer complaints

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2018-2020. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

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