Fidelity Review: Online Cash Management Account

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The Fidelity Cash Management account is technically a brokerage account, which means it’s not a bank account and doesn’t have the same regulations that a bank would have. The FDIC insurance that Fidelity offers comes from the partner banks that Fidelity works with. As is the case with most cash management accounts, Fidelity “sweeps” its customers’ deposits into these banks and the deposits are given FDIC insurance by extension.
Best for: Those looking for a free cash account that earns a little interest to go alongside a Fidelity brokerage account.
Read on for more information about Fidelity’s cash management account features and customer experience.
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» What is a cash management account? Check out NerdWallet’s guide to this financial product
» Want to check out other cash management accounts? See NerdWallet's list of the Best CMAs
Checking and savings features
4.0/5.0
The Cash Management Account is not technically a checking account, but it operates similarly to one in that it offers a debit card, check-writing and Federal Deposit Insurance Corp. protection through Fidelity’s partner banks.
Upsides
Great ATM access. Account holders can access cash at more than 1 million ATMs worldwide.
ATM fee reimbursements. Fidelity reimburses ATM fees charged by other institutions nationwide (note that for transactions outside of the country, a 1% foreign transaction fee still applies).
No monthly fees. This account has no monthly fees or minimum balance requirements.
Fidelity doesn’t charge overdraft or continuous negative balance fees. Transactions will either be covered from a backup source, such as a Fidelity brokerage or margin account, or rejected.
» Want to learn more about Fidelity's brokerage services? Read NerdWallet's full review of Fidelity's investment services.
Downsides
Overdraft transfers need to be funded from a separate Fidelity account. These accounts include a Fidelity brokerage account or a Fidelity margin account.
Low interest rate. The account earns just 2.34% APY for balances under $100,000. Other banks with interest-bearing checking accounts offer higher APYs.
» Want to explore other checking options? Check out NerdWallet’s best checking accounts.
Customer experience
4.5/5.0
Upsides
Strong remote customer service options. Teller support is available 24/7, and Fidelity’s Twitter page is active and responsive. Fidelity also has customer support available on Reddit. Chatbot support is available on the website.
High app store ratings. Both Apple and Google Play users rate the Fidelity app highly.
Mobile check deposit. Customers can deposit checks into their cash management account through the Fidelity mobile app.
A downside
Branch support is hard to come by. There are only about 200 financial planning offices scattered across the country.
» Interested in CDs? Read about Fidelity's extensive list of brokered certificates of deposit
