Why Did My Credit Score Drop After Paying Off Debt?

Paying off debt might not translate into a higher credit score. But it can position you to get and keep one.

Erin El Issa, Bev O'SheaMarch 17, 2020
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Making a final debt payment can feel freeing, but it won’t necessarily bump up your credit score. To know why, it’s important to understand the factors that make up your credit score.

Here's how various factors affect your credit, in order of importance.

The factors that affect your credit score

Shouldn't paying off debt help my credit score?

To be sure, creditors want you to repay them when they lend you money, so it seems reasonable that paying off debt would help your credit score. But that's not exactly how credit formulas work.

Credit utilization — the portion of your credit limits that you are currently using — is a significant factor in credit scores. It is one reason your credit score could drop a little after you pay off debt, particularly if you close the account. Having low credit utilization (30% or less and the lower the better) is good.

Some of the other factors that affect your credit score also could come into play. Paying off an installment loan, like a car loan or student loan, can help your finances but might ding your score. That’s because it typically results in fewer accounts. (That’s not a reason not to do it! Don't stretch out a loan and pay more in interest just to save some credit score points.)

The age of your credit accounts, whether you’ve recently applied for credit and what kinds of credit you have also can affect your score.

See how your score may change

Use NerdWallet's simulator to learn how money moves could affect your credit. Get a free score, too.

How to pay off debt and help your credit score

If you focus on credit card debt first, it can help your budget (cards tend to have higher interest rates than installment loans) and your score too (if you lower your credit utilization).

Credit utilization is calculated both on a per-card and overall basis. If you have any credit cards that are charged up to anywhere close to their limits, make it a priority to lower your balance(s) to no more than 30% of your limit — and lower is better.

Here are other habits to keep in mind:

  • Pay on time, every time. Late payments can seriously damage credit.

  • Keep credit cards open. That is, unless you have a compelling reason for closing them, such as an annual fee or poor customer service. When you close an account, it can reduce your average account age. It also cuts your available credit, which sends utilization up.

  • Use credit lightly. If you no longer love the card, consider putting a small, recurring charge on it, and putting it on autopay so that the issuer won’t close the card because of inactivity.

How do I keep my credit score from dropping?

Once you’ve gotten your balances to zero, here’s how to guard your credit.

Make it easier to pay on time. Set up reminders to pay bills. You can set up calendar reminders, or get emails or text alerts from most issuers.

Watch for credit report errors. Any attempt to build your credit will be fruitless if the data going into your scores is wrong.

You can get free credit report information two ways: Some personal finance websites, including NerdWallet, offer report information on demand. And once a year you’re entitled to a free report directly from each of the three credit bureaus.

The reports you can get annually from the credit bureaus can run to dozens of pages. To make sure they’re accurate, follow our guide to reading credit reports.

If you see an error, dispute it. Someone else’s file mixed up with yours or identity theft could potentially — and unfairly — hurt your score, and the sooner you address that, the better.

Don’t apply for multiple credit products in a short time. Opening new credit lowers the average age of your credit accounts and involves a “hard inquiry,” which can result in a small, temporary drop in your score. If you can, wait at least six months between credit applications.

Practice patience. Sometimes the best thing you can do for your credit is wait. A combination of patience and good habits will help any credit score bounce back. Most credit missteps fall off your credit records in seven years.

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