Nationwide Homeowners Insurance Review 2022

Nationwide's home insurance policies include coverage that would cost extra from other companies.

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One of the 10 largest U.S. home insurers, Nationwide stands out for including coverage in its homeowners policies that would cost you extra elsewhere. Nationwide home insurance is available in most states and offers plenty of opportunities for discounts.

5.0

NerdWallet rating 

Bottom line: For shoppers seeking a broad range of coverage options, Nationwide may fit the bill.

Consumer complaints: Close to the expected number.

Discounts: Great set of discounts.

Coverage options: More than average.

Pros: 

  • Offers some coverage standard that other companies charge extra for.

  • Lots of discounts available.

  • Website offers lots of useful features and information.

Cons: 

  • Not available in Alaska, Hawaii or Louisiana.

  • Doesn't insure mobile or manufactured homes.

Our star ratings are based on consumer complaint data from the National Association of Insurance Commissioners; financial strength grades from AM Best; coverage and discounts available; and the overall consumer experience. See our criteria for evaluating home insurance companies.

Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy in order to help you choose the financial products that work best for you. Here is a list of our partners and here’s how we make money.

How Nationwide home insurance rates

5.0

NerdWallet rating 

Nationwide homeowners insurance earned 5 out of 5 stars for overall performance. NerdWallet’s ratings are determined by our editorial team. The homeowners insurance scoring formula takes into account policy coverage options and discounts, ease of filing a claim, website transparency, the financial strength of the company, complaint data from the National Association of Insurance Commissioners and more.

Based on these ratings, Nationwide is among NerdWallet’s Best Home Insurance Companies for 2022.

State availability

Nationwide currently sells homeowners insurance in Washington, D.C., and every state except Alaska, Hawaii and Louisiana.

Nationwide home insurance coverage

You can customize your homeowners policy with numerous add-ons, but below are the types of coverage that generally come standard:

Type of coverage

What it does

Pays to repair or rebuild the structure of your home.

Covers damage to unattached structures such as a shed or fence.

Pays to repair or replace personal belongings such as furniture or clothing.

Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.

Covers legal expenses and damages if you're responsible for injuries to other people or their property.

Medical payments

Covers injuries to guests in your home, regardless of fault.

A Nationwide homeowners policy includes not only the standard coverage you’d expect, but also a type of insurance that other companies often charge extra for: ordinance or law coverage. This pays to bring your house up to current building codes during rebuilding or repairs following a claim, with a limit of up to 10% of your dwelling coverage. (Higher limits are available for an additional cost.)

A Nationwide home insurance policy also covers losses up to $500 due to unauthorized credit or debit transactions, forged checks or counterfeit money. You can upgrade to $10,000 worth of coverage.

Depending on where you live, you may be able to add the following features to your policy:

Extended replacement cost, which pays up to double your dwelling coverage limit in case it costs more than expected to rebuild your home after a covered disaster.

Brand-new belongings, which pays enough to restore damaged belongings or replace them with brand-new items. (A default homeowners policy covers older items only for their depreciated value.)

Better roof replacement, which pays to rebuild your roof with stronger materials if it’s damaged for a covered reason.

Identity theft coverage to monitor your personal data and help with resolution if your identity is stolen.

Additional valuables coverage for jewelry, art and other high-value belongings.

Water backup coverage for damage due to an overflowing sump pump or a backed-up drain.

Nationwide home insurance rates

The average cost of Nationwide home insurance is $2,207 per year, according to a NerdWallet rate analysis. That's more expensive than the national average of $1,784 per year. It's also above the average rates of some of Nationwide's large national competitors.

The sample rates above were calculated for 40-year-old homeowners with a $1,000 deductible, $300,000 in dwelling coverage and $300,000 in liability insurance. Your own rates will be different.

Discounts

Nationwide offers a variety of ways to save on your homeowners insurance, including:

  • Multipolicy discount when you buy both homeowners and auto insurance from Nationwide.

  • Discount if you’ve purchased your home within the past 12 months.

  • Claims-free discount.

  • Discount based on the age and material of your roof.

  • Home renovation credit for updating plumbing, heating, cooling or electrical systems.

  • Discount for smoke detectors, fire alarms, burglar alarms or other protective devices.

  • Discount for new policyholders who’ve been continuously insured by another carrier.

  • Gated community discount.

  • Discount for having select smart-home technology.

Available discounts may vary depending on where you live.

Consumer complaints

Nationwide received close to the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (NAIC home insurance complaints also cover other home policy types, including mobile home, renters and condo insurance.)

Consumer experience

Website: It’s easy to manage your homeowners policy on the Nationwide website, where you can pay bills, file and track claims, set up automatic payments and enroll in paperless billing. The site’s learning center features articles on a variety of home insurance topics.

App: On Nationwide’s mobile app, available for both iOS and Android, you can view policy documents, file a claim, pay bills and enroll in autopay.

Claims: You can file a Nationwide home insurance claim online or by calling 800-421-3535. Nationwide will assign an adjuster who will help you through the process from there.

Customer service: You can reach out to your local agent or call 877-669-6877 for help by phone. There's also a chatbot on the Nationwide site that can answer basic questions. Customer service staff is available daily between 8 a.m. and 11 p.m. ET.

Nationwide home insurance pros and cons

Where Nationwide stands out

Nationwide's policies are widely available across the country and offer a variety of useful coverage choices. The company also has a robust list of discounts to help you save on your policy.

Where Nationwide falls short

Nationwide's average rates are higher than the national average, according to NerdWallet's analysis.

Other home insurance companies to consider

Not ready to make a decision? You may be interested in these other homeowners insurance companies:

Frequently asked questions

Yes, cell phones are covered for theft and certain types of damage up to the personal property limit on your policy. Note that a deductible applies to this coverage, so if your phone is stolen but it’s worth less than your deductible, filing a claim probably doesn’t make sense.

Nationwide sells auto, boat, umbrella, life and other insurance policies, along with financial products such as annuities and mutual funds. Learn more about Nationwide auto insurance.

No. If you’re looking for other options, see NerdWallet’s guide to mobile home insurance.

Homeowners insurance is designed to cover sudden, accidental losses, not wear and tear or maintenance. So if a pipe suddenly bursts, sending water all over your basement, your homeowners policy would likely cover any resulting damage. But if a drain has been leaking slowly for weeks and you didn’t discover it until mold started growing, that damage would be considered a maintenance issue and would not be covered.

Methodology

Homeowners insurance ratings methodology

NerdWallet’s homeowners insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverages, discounts and online experience. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our full homeowners insurance ratings methodology.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2018-2020. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

Homeowners insurance rates methodology

NerdWallet averaged rates for 40-year-old homeowners from a variety of insurance companies in every ZIP code across all 50 states and Washington, D.C. Sample homeowners were nonsmokers with good credit living in a single-family, two-story home built in 1997. They had a $1,000 deductible and the following coverage limits:

  • $300,000 in dwelling coverage.

  • $30,000 in other structures coverage.

  • $150,000 in personal property coverage.

  • $60,000 in loss of use coverage.

  • $300,000 in liability coverage.

  • $1,000 in medical payments coverage.

These are sample rates generated through Quadrant Information Services. Your own rates will be different.

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