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Nationwide Homeowners Insurance Review 2025

Nationwide offers many ways to save on its homeowners policies.

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Sep 8, 2025
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Nationwide Home Insurance

Nationwide

For those who want a range of coverage options from an established insurer, Nationwide may fit the bill.
Coverage About average
Discounts Great set of discounts
NAIC complaints Close to expected

About Nationwide home insurance

Nationwide homeowners insurance earned 4.2 out of 5 stars for overall performance.

One of the largest U.S. home insurers, Nationwide stands out for including coverage in its homeowners policies that might cost you extra elsewhere. Nationwide home insurance is available in most states and offers plenty of opportunities for discounts.

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Where Nationwide home insurance stands out

Ways to save. Nationwide offers so many potential discounts that homeowners will likely qualify for at least one.

Number of coverage options. There are many ways to customize your policy with Nationwide, whether you’re looking for just the basics or a more comprehensive package.

Online tools. Nationwide’s website has lots of useful features, including the ability to pay bills, get quotes, and file and track claims. The insurer also offers a highly rated mobile app for both Android and iOS.

Where Nationwide home insurance falls short

Mobile or manufactured homes. If you need to insure a mobile or manufactured home, you’ll have to find another option.

Not available in Alaska, Hawaii, Louisiana or Oklahoma. Homeowners in these states will need to look for other insurers.

What Nationwide home insurance covers

These types of home insurance coverage generally come standard:

  • Dwelling coverage pays to repair or rebuild the structure of your home after a covered event. It also covers attached structures, such as porches.

    Typical amount: Enough to rebuild your home.

  • Other structures coverage pays to repair or rebuild stand-alone structures on your property, such as a fence or shed.

    Typical amount: 10% of dwelling coverage.

  • Personal property coverage pays to repair or replace stolen or damaged belongings. Personal property coverage comes in one of two options: actual cash value or replacement cost.

    Typical amount: 50-70% of dwelling coverage.

  • Loss of use coverage, sometimes known as additional living expenses coverage, helps pay temporary living expenses while your home is being repaired. This can cover hotel stays, home rentals and meals.

    Typical amount: 20% of dwelling coverage.

  • Personal liability coverage pays if you injure someone or cause property damage unintentionally or through neglect.

    Typical amount: $100,000 to $500,000.

  • Medical payments coverage pays to treat someone injured on your property, regardless of who’s at fault. It also pays if you, a family member or a pet injures someone away from your home.

    Typical amount: $1,000 to $5,000.

For more details, see What Does Homeowners Insurance Cover?

A Nationwide homeowners policy includes the standard coverage you’d expect as well as insurance that other companies often charge extra for. For instance, you may be able to get ordinance or law coverage for no additional cost; this pays to bring your house up to building codes during rebuilding or repairs after a claim, up to your policy limit.

In most states, a Nationwide home insurance policy also covers losses up to $500 due to unauthorized credit or debit transactions, forged checks or counterfeit money. You can upgrade to $10,000 worth of coverage.

Nationwide policyholders in most states can sign up to receive a free Ting sensor, which monitors your home for electrical problems to help prevent problems. The offer includes five years of monitoring and $1,000 to use for repairing any problems Ting identifies.

Optional Nationwide home insurance coverage

Depending on where you live and which policy you have, you may be able to add the following features:

Extended replacement cost coverage, which increases your dwelling coverage limit in case it costs more than expected to rebuild your home after a covered disaster.

Brand New Belongings, which pays enough to restore damaged belongings or replace them with new items. (A default homeowners policy covers older items for only their depreciated value.) Learn more about actual cash value vs. replacement cost.

Better Roof Replacement, which pays to rebuild your roof with stronger materials if it’s damaged for a covered reason.

Identity theft coverage to monitor your personal data and help with resolution if your identity is stolen.

Additional valuables coverage for jewelry, art and other high-value belongings.

Water backup coverage for damage due to an overflowing sump pump or a backed-up drain.

Service line coverage, which pays for damage, excavation costs, additional living costs and other expenses that arise from needing to repair or replace underground service lines.

Equipment breakdown coverage, which pays to fix your appliances in case of an electrical, mechanical or pressure system breakdown.

Other optional coverage types may be available.

More Nerdy Perspective

One of the biggest factors in how much you pay for homeowners insurance is the amount of coverage you buy. Get too little coverage, and you could find yourself underinsured after a major disaster. Get too much, and you’ll overpay. Here’s how to figure out how much homeowners insurance you need.

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Profile photo of Sarah Schlichter
Sarah Schlichter, senior writer on Insurance

What's not covered

Standard Nationwide homeowners insurance policies don’t cover damage due to:

Nationwide offers optional coverage for some of these scenarios.

Where Nationwide home insurance is available

Nationwide sells homeowners insurance in Washington, D.C., and every state except Alaska, Hawaii, Louisiana and Oklahoma.

Availability may change at any time. Coverage may not be available to all homeowners in a given state.

Nationwide home insurance rates

The average cost of Nationwide home insurance is $2,610 per year, according to a NerdWallet rate analysis. That's more expensive than the national average of $2,110 per year. It's also above the average rates of some of Nationwide's large national competitors.

Company

Average annual rate

Travelers

$2,055

Progressive

$2,170

State Farm

$2,185

Allstate

$2,380

Farmers

$2,600

Nationwide

$2,610

USAA*

$1,790

*USAA homeowners insurance is available only to active-duty military members, veterans and their families.

The sample rates above are for 40-year-old homeowners with good credit, a $1,000 deductible, $300,000 in dwelling coverage and $300,000 in liability insurance. Your rates will be different.

Discounts

Nationwide offers a variety of ways to save on your homeowners insurance depending on where you live, including discounts for:

  • Bundling homeowners and auto insurance with Nationwide.

  • Purchasing your home within the past 12 months.

  • Remaining claims-free.

  • Having a newer roof made out of qualifying materials.

  • Installing smoke detectors, fire alarms, burglar alarms or other protective devices.

  • Having been continuously insured by another carrier.

  • Living in a gated community.

  • Having select smart-home technology.

Homeowners may also receive a renovation credit for updating plumbing, heating, cooling or electrical systems.

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Consumer satisfaction

Complaints: One strong sign of consumer satisfaction is how many people complain about their insurance company to state agencies. Nationwide is average on this measure, drawing a similar proportion of home insurance complaints compared to other U.S. insurers.

How we determined our complaint scores We analyzed three years' worth of complaint data from the National Association of Insurance Commissioners. When comparing insurers, we accounted for company size and total premiums.

Third-party ratings: Nationwide ranked slightly above average in J.D. Power’s 2024 U.S. Home Insurance Study, which looks at customer satisfaction. It was also above average in J.D. Power’s 2025 Property Claims Satisfaction Study.

  • Reddit is an online forum where users share their thoughts in “threads” on various topics, including financial subjects like home insurance. We used artificial intelligence to browse Reddit forums for posts about insurers, then manually sifted through the results and summed up consumer sentiment about each company. People post anonymously, so we cannot confirm their individual experiences or circumstances.

    Reddit comments about Nationwide include a mix of praise and complaints. Several posters say the company handles claims fairly, but others describe a rockier experience. One common complaint is that Nationwide may request modifications to your home in order to keep insuring it — for example, fixing cracked driveways, fencing in trampolines or repairing streaked roofs. Some Reddit users say that Nationwide and other insurance companies have gotten pickier about which homes they insure in an effort to reduce their risk.

How to file a claim with Nationwide

You can file a Nationwide home insurance claim online, on the Nationwide mobile app or by calling 800-421-3535. Nationwide will assign an adjuster who will help you through the process from there.

Here are some key things to remember when filing a home insurance claim:

Document the damage. Take photos and create an inventory of damaged items. Provide details like labels and model numbers if possible, especially for more expensive items. Once you've documented the damage, you can make temporary repairs if it's safe to do so.

File your claim as soon as possible. This is especially important if the damage was caused by a storm, as it likely means other homes in the area were also affected.

Save your receipts. You may end up spending money on temporary repairs or living expenses before getting a payment from your insurance company. Keep all receipts so you can submit them for reimbursement later.

For more information, see how to file a home insurance claim.

How to contact Nationwide customer service

Phone: You can reach out to your local agent or call 877-669-6877 for help. Customer service staff is available weekdays between 9 a.m. and 8 p.m. ET.

Chat: There's a chatbot on the Nationwide site that can answer basic questions.

Online tools

Website: It’s easy to manage your homeowners policy on the Nationwide website, where you can pay bills, get quotes, and file and track claims. The site’s learning center features articles on a variety of home insurance topics.

Mobile app: On Nationwide’s mobile app, available for iOS and Android, you can view policy info, file claims, pay bills and enroll in autopay.

Nationwide home insurance vs. competitors

Nationwide home insurance vs. Allstate

The biggest differences between Nationwide and Allstate are:

Consumer satisfaction. Nationwide scored above average in two recent J.D. Power customer satisfaction studies, while Allstate ranked below average.

Standard coverage. Nationwide includes ordinance and law coverage as part of its standard home insurance policies, while Allstate charges extra for this coverage.

Read our Allstate home insurance review for more information.

Nationwide home insurance vs. GEICO

The main difference between Nationwide and GEICO is that Nationwide sells its own policies, while GEICO sells homeowners insurance through third parties. The coverage you get from GEICO will depend on which insurer it pairs you with. If you have a claim, you’ll need to file with the third-party company.

How we rate homeowners insurance

NerdWallet’s star ratings reward companies for consumer-first features and practices. We evaluate factors such as consumer experience, coverage, discounts and financial strength.

In our research, we analyzed:

  • More than 270 million homeowners insurance rates.

  • More than 100 insurance companies.

  • Nearly 200 homeowner profiles.

View our complete homeowners insurance rating methodology.

Frequently asked questions

Yes, cell phones are covered for theft and certain types of damage up to the personal property limit on your policy. Note that a home insurance deductible applies to this coverage, so if your phone is stolen but it’s worth less than your deductible, filing a claim probably doesn’t make sense.

Nationwide sells many types of coverage, from flood to umbrella insurance. Check out NerdWallet's take on several of these products:

No. If you’re looking for other options, see NerdWallet’s guide to mobile home insurance.

It depends. Homeowners insurance is designed to cover sudden, accidental losses, not wear and tear or maintenance. So if a pipe suddenly bursts, sending water all over your basement, your homeowners policy would likely cover any resulting damage. But if a drain has been leaking slowly for months and you didn’t discover it until mold started growing, that damage would be considered a maintenance issue and would not be covered. Learn more about homeowners insurance and water damage.

Insurance companies like Nationwide may refuse to renew your homeowners policy for a variety of reasons, even if you’ve never filed a claim or been late with a payment. Sometimes they’re trying to reduce their coverage in a certain geographic area. In other cases, they may be reluctant to insure your home because it has an older roof or some other potential risk factor for a claim.

It’s not just Nationwide. Insurance companies are raising rates across the U.S. Inflation has made it more expensive to repair and rebuild houses, and recent natural disasters (such as hurricanes and wildfires) have led to substantial claim payouts. Insurance companies are passing these costs along to policyholders. Shopping around with other insurers may help you find a better price.


NerdWallet writers are subject matter authorities who use primary, trustworthy sources to inform their work, including peer-reviewed studies, government websites, academic research and interviews with industry experts. All content is fact-checked for accuracy, timeliness and relevance. You can learn more about NerdWallet's high standards for journalism by reading our editorial guidelines.

Star rating methodology

NerdWallet’s homeowners insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage, discounts, claims process and website functionality. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews or star ratings.

Here’s how we weighted each category to come up with our list of the best home insurance companies:

  • Consumer experience (40%).

  • Financial strength (30%).

  • Coverage (25%).

  • Discounts (5%).

Read our full home insurance ratings methodology for more details.

Homeowners insurance rates methodology

NerdWallet calculated median rates for 40-year-old homeowners from various insurance companies in the 25 largest cities in each U.S. state by population. All rates are rounded to the nearest $5.

Sample homeowners were nonsmokers with good credit living in a single-family, two-story home built in 1984. They had a $1,000 deductible and the following coverage limits:

  • $300,000 in dwelling coverage.

  • $30,000 in other structures coverage.

  • $150,000 in personal property coverage.

  • $60,000 in loss of use coverage.

  • $300,000 in liability coverage.

  • $1,000 in medical payments coverage.

We made minor changes to the sample policy in cases where rates for the above coverage limits or deductibles weren’t available.

In states where credit is a rating factor, we changed the credit tier from “good” to “poor,” as reported to the insurer, to see rates for homeowners with poor credit.

These are sample rates generated through Quadrant Information Services. Your own rates will be different.

Complaint methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2022-2024. To assess how insurers compare with one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period.

NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.