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How to Challenge a Low Home Appraisal
Ask for a reconsideration of value if you think the appraiser made a mistake. Consider filing a fair housing complaint if you suspect you've been discriminated against.
Barbara Marquand is a former NerdWallet writer covering mortgages, homebuying and homeownership, insurance and investing. Previously, she covered personal finance for QuinStreet and wrote for national consumer and trade publications on topics including business, careers and parenting. Her work has appeared in MarketWatch, MSN Money, The New York Times and The Washington Post.
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Chris Jennings is a NerdWallet editor specializing in home lending topics. He has been writing and editing about mortgages and personal finance since 2016. He enjoys simplifying complex mortgage topics for first-time homebuyers and homeowners alike. Before joining NerdWallet, he wrote and edited content for a number of respected finance brands, including Bankrate, Forbes Advisor, and GOBankingRates. Born and raised in the Chicago suburbs, Chris now calls Los Angeles home, where he lives with his wife and their dog.
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A lot rides on a home appraisal, whether you're trying to sell a house, refinance your mortgage or tap into your home equity.
An appraisal may come in lower than you expected because property values dropped or you've overestimated your home's market value. But the appraisal process isn't foolproof, and there are options if you think the appraiser got it wrong, or you suspect that you've been subject to appraisal discrimination.
Here's what to do if your home appraises for less than you think it should.
What is an appraisal?
A home appraisal is a licensed appraiser's opinion of home value, based on research, analysis and professional judgment.
Lenders require an appraisal for most kinds of home loans because the property serves as collateral for the loan — they don’t want to lend more than the property is worth. Lenders plug the appraised value into a formula called the loan-to-value ratio (LTV) — the loan balance divided by the home value. A combined LTV includes the balance of the mortgage plus the amount of a home equity loan or line of credit. The ratio affects the amount you can extract in home equity and whether you can refinance.
How an appraisal affects home equity
Say a lender's maximum combined LTV is 85%. You owe $200,000 on your mortgage and want to borrow $100,000, for a total of $300,000:
If your home appraised for $375,000, your LTV is 80% ($300,000 / $375,000). You might qualify.
If your home appraised for $325,000, your LTV is 92% ($300,000 / $325,000). That's too high to qualify.
The lender is required to send a free copy of the appraisal report to the loan applicant at least three days before the loan closes, whether you're refinancing or applying for a home equity loan. However, in a home sale, the buyer will receive it as part of the mortgage process. If you’re the seller, work with your real estate agent to get a copy of the report from the buyer.
The appraisal report documents a slew of property details that the appraiser considered in the valuation. Even the best appraisers can make mistakes, so scour the report to make sure all the particulars are correct, such as:
Number of bedrooms and bathrooms
Square footage
Amenities, including fireplaces, patios and pools
Garage type and condition
Condition of roof, furnace or other major systems listed on the report
Additional features, such as energy-efficient systems
To help determine home value, appraisers consider prices of comparable homes that were recently sold in the area, known as real estate comps.
Check which homes were used. Were they truly comparable? How nearby are the homes, and how recently were they sold?
You may want to ask a friendly real estate agent familiar with your neighborhood — or your agent, if you’re working with one — for a list of recent comparable sales.
🤓Nerdy Tip
Understand that appraisals are different from online home value estimates. The appraisal isn't wrong just because it's lower than the ballpark figure you saw online. Home appraisals take more details into account than home-search algorithms can, so use online estimates as guidelines only.
Submit a 'Reconsideration of Value'
Promptly document any mistakes or missing information from the appraisal report and gather any additional comparable sales that support a higher value.
If you're the loan applicant:
Submit the written information as part of a "reconsideration of value" to your lender.
If you're the seller:
Ask your real estate agent to communicate those issues to the buyer and ask the buyer to submit the information to their lender.
Although the loan applicant pays for the appraisal, the appraiser works for the lender. So direct any feedback to the lender, not the appraiser. The lender will pass along the information to the appraiser, which could lead to a revised value if it’s relevant and significant.
A loan applicant could also ask for a second appraisal or switch lenders, but that means paying again and there's no guarantee the next appraisal will come in higher.
File a complaint if you suspect discrimination
Under the U.S. Fair Housing Act of 1968, home appraisers aren't allowed to discriminate based on someone's race, color, religion, sex, disability, family status or national origin.
You can file a complaint with the Consumer Financial Protection Bureau if you suspect a lender discriminated against you, including by relying on an unfair appraisal.
Another option is to file a fair housing complaint. You can do that directly with the Department of Housing and Urban Development's Office of Fair Housing and Equal Opportunity or get help through your local fair housing center. Funded through HUD's Fair Housing Initiatives Program, fair housing centers do preliminary investigations and help people navigate the complaint process. You can find a fair housing organization near you on the HUD website.
If you have a mortgage backed by the Federal Housing Administration or the Department of Veterans Affairs, you may be able to refinance without getting an appraisal. These programs, however, don't let you cash out any of your home equity:
The FHA streamline refinance replaces one mortgage backed by the Federal Housing Administration with another.
Often called a "VA streamline refinance," the VA Interest Rate Reduction Refinance Loan — or VA IRRRL — is used to refinance a mortgage backed by the Department of Veterans Affairs.