10 Best Online Mortgage Lenders of February 2020

Why we like it

Pros

• The site caters to self-service users who want to apply for a home loan without talking to a human unless it’s absolutely necessary.

• With your authorization, accesses asset statements from 98% of U.S. financial institutions.

• Tells you the loan amount you’ll qualify for within minutes.

• Rocket Mortgage’s document and asset retrieval capabilities can save you a bunch of time and hassle.

Cons

• Doesn't offer home equity loans or HELOCs.

• If you’re a “look me in the eye” type of customer, you’re out of luck.

• Doesn’t consider alternative credit data. It just looks at credit scores and debt-to-income ratios, the way most mortgage lenders always have.

Why we like it

Pros

• Claims a three-minute application process for initial preapproval.

• An online process with human help as needed.

• Loan officers aren't paid commissions, they are strictly available for "support, not sales."

• For higher-value homes, offers 10% down with no mortgage insurance on jumbo loans.

• Offers an "underwriter-reviewed" preapproval letter in as little as 24 hours.

Cons

• Doesn't offer home equity loans or HELOCs.

• Doesn't do VA or USDA loans.

• Not available in all 50 states.

Why we like it

Pros

• Quicken Loans couples a fully online application with available mortgage advisors for those who want a human touch.

• Instantly verifies employment and income for more than 60% of working Americans.

• Offers custom fixed-rate loan terms that are between eight and 30 years.

• Provides FHA-backed loans, USDA loans as well as products offered by Freddie Mac and Fannie Mae that require down payments as low as 3%.

Cons

• Quicken Loans doesn't offer home equity loans or HELOCs.

• If you’re a “look me in the eye” type of customer, you’re out of luck.

• Doesn’t consider alternative credit data. It just looks at credit scores and debt-to-income ratios, the way most mortgage lenders always have.

Why we like it

Pros

• Complete and track your application online, and sign documents electronically.

• Free rate locks.

• No lender fee for VA borrowers.

• Mobile apps for iOS and Android.

Cons

• Not the best choice for low-credit-score borrowers.

• Mortgage origination fee for most borrowers.

• In-person service available only in the Kansas City area.

Why we like it

Pros

• Provides an entirely digital mortgage application to make the process easier for borrowers.

• Considers nontraditional income, such as restricted stock units, and works with self-employed borrowers.

• Does not require private mortgage insurance for jumbo loans.

Cons

• Doesn't offer government-backed loans, like FHA or VA.

• Does not offer home equity loans or HELOCs.

Why we like it

Pros

• Boasts of closing loans quickly.

• No upfront origination or broker fees.

• 24/7 access to your loan and its progress.

• Transparent platform that automates (and shortens) the refinance process.

Cons

• Currently operates in a limited number of states.

• Doesn’t offer USDA government loans.

Why we like it

Pros

• Works with most borrowers as long as they have good credit scores and incomes.

• Provides a user-friendly digital platform that’s thorough in covering all types of borrowing scenarios.

• Has a 95% customer satisfaction rate, according to company data.

Cons

• Charges some fees, such as a $1,290 lender fee that includes a $150 application fee.

• Offers many products, which might confuse or overwhelm borrowers.

• Several click-throughs required for personalized rates.

Why we like it

Pros

• Offers a complete online suite of mortgage application tools and loan tracking.

• Provides customer service in its physical locations, online, via chat and by phone.

• Offers wide variety of loan options, including a loan program for licensed medical professionals

Cons

• Customized rates not available on website without starting an application.

• Branches limited to mostly the Southeast.

Why we like it

Pros

• A robust suite of loan products.

• Licensed in all 50 states.

• Close in as little as 10 days using the Fairway app.

Cons

• Limited branch locations.

• Mortgage rates not posted on website.

Why we like it

Pros

• Allows borrowers to apply entirely online.

• Offers down payment and closing cost assistance programs.

• Accepts alternative credit data for some loan types.

• May give existing customers a discount on mortgage lender origination fees.

Cons

• Charges an application fee of $1,170, on average.

• Has a high volume of consumer complaints, even for a big national bank.