Question of the Week

Each week we select a personal finance question that's top of mind for consumers.

Kimberly Palmer
Courtney Neidel
Updated

Can AI help me shop?

If you aren’t using AI to help you shop yet, then you're probably making your life more complicated than it needs to be.

That’s because AI chatbots and agents can research products, let you know about deals and even place orders for you.

Want to try using AI like your personal shopping assistant? Here are some prompts to try:

  • “I need a gift for my brother for under $50, what do you recommend?” Asking a chatbot for ideas about a gift could offer up ideas you hadn’t previously considered. Chatbots make great brainstorming partners, and the more details you give, the more useful the response will be.

For the best ideas, feed the chatbot as many details as possible, including the recipient's interests and hobbies. You can then follow up to request specific products, links or deals.

  • “I want to get some beauty treatments before my high school reunion next year. What are some of the most affordable options and products?” Following up with specific products or brands can help give you insight into upcoming sale days and price history.

  • “I need to replace my phone. Should I buy now or will prices drop?” You can get insight on sales cycles and when new products are expected to drop.

Of course, there are some caveats when using AI to shop. You’ll want to double check suggestions and search on your own for coupon codes since AI often misses them. Also, chatbots don’t always have the most up-to-date product information.

Still, AI can be a useful way to kick off your shopping trip.