Franchising: Advantages, Disadvantages and How to Buy a Franchise
Franchises provide a proven business model and established brand recognition, but can also bring significant upfront costs, a potential for conflict and other disadvantages.
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When considering if you want to get involved with a franchise, you need to weigh all the benefits as well as the potential risks you might face. In this guide, we’ll outline advantages and disadvantages of franchising — for both the franchisee and the franchisor — so you can decide if it’s the right move for you.
You can then use our guide to starting a franchise if you determine you’re ready to move forward.
Know before you read:
The franchisee is the third-party buyer who purchases the brand rights from the franchisor.
The franchisor is the owner of the brand.
The franchisee pays an initial franchise fee to the franchisor for the rights to use their brand in addition to ongoing franchise fees for marketing, royalties and more.
Advantages of franchising for the franchisee
Benefits of franchising are numerous for the franchisee and include:
1. Business assistance
When you buy into a franchise, you gain access to the knowledge of the franchisor. They can serve as a deep reservoir of business assistance to guide you through the process of owning and operating a business.
2. Brand recognition
Franchises are already well-known businesses with established customer bases built in. So when you open a franchise with this recognizable branding, people will automatically know what your business is, what you provide and what they can expect.
3. Lower failure rate
In general, franchises have a lower failure rate than solo businesses. When you buy into a franchise, you’re joining a successful brand as well as a network that will offer you support and advice. Plus, a franchise has already proven its business concept, so you have reassurance that the products or services you’ll be offering are in demand.
4. Buying power
A network of franchises has the opportunity to purchase goods at a deep discount by buying in bulk. The parent company can use the size of the network to negotiate deals that every franchisee benefits from. A lower cost of goods lowers the overall operation costs of the franchise.
5. Profits
In general, franchises often recognize profits faster than independently established businesses. Most franchises have recognizable brands with an established customer base. Dedicated customers + sales = profits.
6. Lower risk
Starting any business is risky, but the risk is lower when opening a franchise. One of the reasons franchise owners face lower risk than independent business owners is the franchise network. Most franchises are owned by established corporations that have tested and proven the business model of the franchise in multiple markets.
This lower risk may also make it easier to access franchise financing options.
7. Built-in customer base
One of the biggest struggles of any new business is finding customers. But franchises come with a loyal customer base. Even if you’re opening the first branch of a franchise in a small town, the likelihood is that potential customers are already familiar with the brand from exposure to TV commercials or travel to other cities.
Disadvantages of franchising for the franchisee
While there are many advantages of franchising, there are several disadvantages to consider, including:
1. Restricting terms of the agreement
While you may be your own boss as a franchisee, you’re not entirely in control of the business since you must follow the restrictions laid out in the franchise agreement. The franchisor can exert a degree of control over the majority of the franchise business and decisions you make.
2. Initial cost
While the initial investment of the franchise fee buys you a lot of benefits, it can also be costly — especially if you’re joining a very well-known and profitable franchise. Even if you opt for a low-cost franchise, you’ll likely still have to front a few thousand dollars.
3. Ongoing investment
In addition to the initial investment you’ll have to make to start your franchise, there are ongoing costs, which you should find clearly listed in the franchise agreement. These costs may include royalty fees, advertising costs and a charge for training services.
4. Potential for conflict
Any close business relationship, especially when there’s an imbalance of power, comes with a risk that the parties won’t get along. Whether it’s lack of support or simply a clash of personalities, the closeness of the business relationship between franchisor and franchisee can result in conflict.
5. Limited ability to experiment
As a franchisee, you’re beholden to the creative vision of the franchisor and any stipulations outlined in the franchise agreement. While you manage yourself day to day, the franchisor is ultimately in control of the brand, advertising materials, products and additional details of how the business looks and operates.
Advantages of franchising for the franchisor
The advantages and disadvantages of franchising don’t solely apply to the franchisee, of course. The franchisor should also weigh the pros and cons before deciding to enter into this business model. First, the benefits:
1. Access to capital
Franchising your business will take some time and money on your end, but it also has the potential to make you a lot of money in the form of franchise fees. The business expands as capital becomes available from franchisees, so you don’t need to take on debt through loans.
2. Efficient growth
When trying to grow your small business, starting a franchise can make opening multiple locations a much simpler process. Opening the first unit of a business is costly and time consuming, and opening a second unit can be almost as difficult. But when that burden is shared with another business owner, it makes the process more efficient and takes the onus off of you.
3. Minimal employee supervision
As a franchisor, the only support that you have to provide to the franchisee is training and business knowledge. In general, the franchisor has no hand in the management, hiring and firing of employees. This minimal employee supervision allows the franchisor to focus on the growth of the business instead of day-to-day operations.
4. Increased brand awareness
The more locations your brand has, the more people are aware of your brand. And the more these customers come to know and love your brand, the more profitable and successful it can be.
5. Reduced risk
Because the franchisee takes on the debt and liability of opening a unit under the name of the franchise, the franchisor gets all the benefit of an additional location without taking on the risk themselves.
Disadvantages of franchising for the franchisor
While franchisors receive a lot of benefits from starting a franchise, there are also some disadvantages to consider.
1. Loss of complete brand control
When a franchisor allows a franchisee to open a business under their brand, they’re giving away (actually, selling) some of the control over their small-business branding. While the franchise agreement should contain strong stipulations and rules to guide the decisions made by the franchisee, your franchisees won’t be clones of you. They will think and act differently, and your brand could wind up suffering because of it.
2. Increased potential for legal disputes
Any time you enter into a close business agreement with other people, you open yourself to the risk of legal disputes. While a well-crafted and lawyer-approved franchise agreement should limit a lot of the possibilities for legal disputes between the franchisor and franchisees, these disputes are still possible.
Any legal disputes that must be resolved in mediation or through the court system can be costly in both time and money, which takes away from the success of the franchise.
3. Initial investment
Starting a franchise requires an initial investment of both time and money on the part of the franchisor. You’ll have the initial costs to set up the franchise system. You’ll need to be sure that the franchise agreement is written clearly and reviewed by a lawyer experienced in franchise law. You may also hire a franchise consultant for expertise during this process.
4. Federal and state regulation
Dealing with the federal regulations set down by the Federal Trade Commission for franchises can be a nuisance for franchisors. These regulations ensure that franchises are operated fairly, but meeting all of the regulations does require time and effort from the franchisor.
And while you don’t have to file your agreement with the federal government, you do have to file with some states — and you will have to make sure you’re compliant with different state’s laws. This can be a time-consuming process but can be made easier with professional guidance.
How to buy a franchise
If you've decided that opening a franchise is right for you, you can follow these steps to make it happen.
1. Research and choose your franchise
Franchise opportunities abound, so start researching to find the one that aligns best with your interests, goals and budget.
As you compare your options, consider:
Industry and location.
Upfront costs and ongoing fees, including royalty fees.
Qualifications, such as personal finances and industry experience.
Reviews and comments from franchisees to understand their experiences.
Attending a “discovery day” to learn more about operations, corporate culture, requirements and what your day-to-day will be like.
2. Determine how to finance your franchise
How much do you need?
We’ll start with a brief questionnaire to better understand the unique needs of your business.
Once we uncover your personalized matches, our team will consult you on the process moving forward.
Evaluate all of your startup costs — including opening expenses, ongoing costs, franchise fees, royalty fees and real estate costs. If you don't have a location yet, estimate what real estate may cost you.
Because franchises often require a large upfront investment, most franchisees aren’t able to finance the entire business on their own. Fortunately, there are several franchise financing options that can help you access the capital you need to buy and run your business:
Next Steps
Compare the best franchise financing options and learn how to apply.
3. Scout a location
A location is a prime part of opening a successful franchise business. Decide whether you’ll rent a space or buy a building (most owners rent, at least in the beginning). If your business is not client-facing, you may also have the option to operate out of your home.
When selecting a location, consider these three key factors:
Surroundings.
Foot traffic.
Accessibility.
It may be helpful to finalize your location before seeking financing, as some franchisors require this step.
4. Review and sign your franchise agreement
Your formal contract is called the franchise agreement, and it’s a document you should review carefully. This is a binding document that lists your fees, obligations and more. If you have any questions, now is the time to ask them.
Make sure to address any discrepancies between what you discussed verbally versus what’s stated in your contract. If there’s a dispute, the written agreement will take precedence.
This is also a document that your attorney should review. If you don’t yet have a startup lawyer, now’s the time to hire one.
5. Attend corporate training
It’s very likely that you’ll have to attend regional or national training to become an expert and get your franchise up and running. Some companies also offer virtual training. These sessions vary in length and sometimes involve your employees.
Understand, too, that you’ll likely have to perform ongoing training, including training on new products and technologies, and brushing up on management skills and techniques.
6. Open your doors
Once it’s time to open your doors, keep a watchful eye on how things are going, but don’t forget to celebrate, too.
A version of this article originally appeared on JustBusiness, a subsidiary of NerdWallet.
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