The Guide to Generali Global Assistance

One of Generali's distinguishing features is the COVID-19 coverage that comes with every plan.
May 17, 2022

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More travelers than ever are considering travel insurance, but navigating the vast seas of insurance companies and coverage options can leave you feeling less than enthused about your next trip. But if you want to protect your investment, Generali Global Assistance is a notable provider. Here’s what to expect and the plans the company offers.

Generali Global Assistance plans and costs

Generali offers several different plans depending on what type of trip you’re planning. Each offers a different level of coverage and benefits.

Standard

Generali’s most basic coverage plans include:

  • Trip cancellation: 100% of trip cost insured.

  • Trip interruption: 125% of trip cost insured.

  • Travel delay: $1,000 per person, $150 per person per day.

  • Baggage: $1,000 per person.

  • Baggage delay: $200 per person.

  • Missed connection: $500 per person.

  • Medical and dental coverage, including telemedicine: $50,000 per person.

  • Emergency assistance and transportation: Up to $250,000 per person.

  • Accidental death and dismemberment — Air flight accident: $50,000 per person/$100,000 per plan.

Here’s a closer look at what a standard coverage plan with Generali might cost. Let’s say you and your partner — two travelers in their thirties — are planning to take a roughly $4,000 trip from New York to Germany for one week. For this itinerary, a Generali Standard plan would cost $144. Rental car coverage isn’t included, but you can add it to your plan for $63 for the week.

Preferred

Generali’s mid-tier coverage covers the following:

  • Trip cancellation: 100% of trip cost insured.

  • Trip interruption: 150% of trip cost insured.

  • Travel delay: $1,000 per person, $200 per person per day.

  • Baggage: $1,500 per person.

  • Sporting equipment: $1,500 per person.

  • Baggage delay: $300 per person.

  • Sporting equipment delay: $300 per person.

  • Missed connection: $750 per person.

  • Medical and dental coverage, including telemedicine: $150,000 per person ($500 emergency dental expense limit).

  • Emergency assistance and transportation: Up to $500,000 per person.

  • Accidental death and dismemberment — Air flight accident: $75,000 per person/$150,000 per plan.

  • Accidental death and dismemberment — Travel accident: $25,000 per person/$50,000 per plan.

This level of coverage can be a good option for those traveling with expensive gear like golf clubs or skis. For the same sample itinerary, a Generali Preferred plan would cost $162, an $18 upgrade from Standard. Rental car coverage is also extra.

Premium

For luxury travel or vacations with a high price tag, Premium coverage provides the most protection, including:

  • Trip cancellation — 100% of trip cost insured.

  • Trip interruption — 175% of trip cost insured.

  • Travel delay: $1,000 per person ($300 per person daily limit applies).

  • Baggage: $2,000 per person.

  • Sporting equipment: $2,000 per person.

  • Baggage delay: $500 per person.

  • Sporting equipment delay: $500 per person.

  • Missed connection: $1,000 per person.

  • Medical and dental, including telemedicine: $250,000 per person.

  • Emergency assistance and transportation: $1,000,000 per person.

  • Accidental death and dismemberment — Air flight accident: $100,000 per person/$200,000 per plan.

  • Accidental death and dismemberment — Travel accident: $50,000 per person/$100,000 per plan.

  • Rental car damage: $25,000 per person/per plan.

Notably, this plan includes rental car insurance for no extra fee. Also important to note that only the Premium plan offers coverage for pre-existing medical conditions.

A Generali Premium plan for our sample itinerary would cost $217, a $55 upgrade from Standard.

Which Generali travel insurance plan is best for me?

It’s important to choose the right coverage for you and your trip based on your needs and what each plan covers. So make sure to look at each carefully.

  • If you have pre-existing medical conditions, your best bet will be to stick with the Premium plan. It’s more expensive, but you’ll be covered no matter what medical issues arise on your trip.

  • The Standard plan is the only one with no coverage for accidental death and dismemberment coverage during on-the-ground travel (air travel is covered, though).

  • If you’re traveling with sports equipment, you may want to opt for one of the top two tiers of coverage. Just make sure to accurately estimate how much your gear is worth to ensure you’re getting the coverage you need.

  • If your trip is worth more, you’re bringing more luggage, etc., consider more expensive coverage. That way, if something goes wrong, you, your possessions and plans are more fully protected.

Coronavirus considerations

Unlike some other travel insurance companies, Generali (formerly known as CSA Travel Protection or colloquially as CSA Travel Insurance) offers COVID-19 coverage with every plan. That means that if you, a family member or a travel companion test positive for COVID-19 before or during your trip, you’ll be covered for trip cancellation and interruption, travel delay, medical and dental, and emergency assistance and transportation.

You’ll also be covered if you have to extend your trip due to quarantining or isolation and can’t return home on schedule.

You do have to meet certain requirements to qualify — such as using an approved test and taking it while in front of an authorized supervisor.

How to choose a Generali plan online

When it comes time to get a quote and choose your travel insurance plan, you can do so on the Generali website. Type in trip details like destination, where you’re from, your age, the total cost of the trip and your travel dates. Quotes for all three tiers of plans will be presented.

Then, select add-ons like rental car insurance if you’re not opting for the Premium plan and start the checkout process.

What isn’t covered with Generali

Like many travel insurance policies, there are several incidents that aren’t covered by Generali travel insurance. Examples include injuries that result from mental disorders, pregnancy, injuries as a result of being under the influence of drugs or alcohol, or if you are flying an aircraft yourself.

Destination matters, too. As of publication, you can’t get coverage for travel to Belarus, the Crimea Peninsula, Cuba, Iran, North Korea, Russia, Syria or Ukraine. Also, you won’t be covered for anything that results from acts of war or civil disorder.

If you’re participating in extreme sports or activities like skydiving, mountain climbing or backcountry skiing, many benefits won’t be covered.

No matter what policy you choose, read the fine print before your buy, including everything that’s excluded from coverage. That will help ensure there are no surprises if your trip goes awry.

The bottom line

Generali provides three tiers of travel insurance for those who want to protect their nonrefundable trip expenses and/or who want to have a safety net in case their travels are disrupted or canceled.

Just like with any travel insurance policy, check to see if you’re already covered before you buy (many travel credit cards offer travel insurance), determine what kind of coverage you need and how much, and always read the details of what is and isn't included in coverage. That goes for policies available from Generali Travel Insurance as well as other providers.


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