at Bank of America,

Member, FDIC

Pros

About 4,300 branches and 16,300 free ATMs.
Monthly fee on basic checking account is easy to avoid.
Strong savings tools and mobile app.

Cons

Up to 0.06% APY on savings account; better rates available elsewhere.
Rates on certificates of deposit are low.
$35 overdraft fee can be charged up to four times daily.

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Overall

3.5

Bank of America, like many national banks, offers access to a wide network of free ATMs and branch offices. Well-designed online and mobile banking tools complete the banking experience.

 

But easy access and a solid digital experience come at the price of hefty fees and weak savings rates.

 

Ratings methodology | Updated January 17, 2019

Checking

3.5

Of its three checking account options, Bank of America’s Advantage Plus option is the standard choice to get a full suite of services — including check writing and overdraft programs — with fairly easy ways to avoid the $12 monthly fee. You can receive monthly direct deposits of at least $250 or maintain a minimum daily account balance of at least $1,500, among other options.

 

Bank of America also offers the Advantage SafeBalance account, which can help frequent overdrafters. In lieu of charging overdraft fees, the bank simply declines transactions if the account holder doesn’t have enough funds in checking. But the account comes with downsides, such as the inability to write checks and a $4.95 monthly fee that’s hard to waive for nonstudents. The only interest-bearing checking, Advantage Relationship Banking, requires at least $10,000 at the bank to avoid a $25 monthly fee. Being enrolled in the Preferred Rewards program also helps you dodge the fee. Interest is minimal.

 

The bank charges all checking customers a $2.50 fee for using non-Bank of America ATMs in the U.S., and a $5 fee when doing so abroad.

Rewards Savings Account
APY
0.03%
Min. balance for APY
$1

at Bank of America,

Member, FDIC

How does Bank of America compare?

Bank of America

Rewards Savings Account

NerdWallet Rating

APY

0.03%

Monthly Fees

$8

Bonus features

2,000+ branches

Mobile-friendly

Goldman Sachs Bank USA

Online Savings

NerdWallet Rating

at Goldman Sachs Bank USA,

Member, FDIC

APY

2.15%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

HSBC

Online Savings Account

NerdWallet Rating

at HSBC,

Member, FDIC

APY

2.30%

Monthly Fees

$0

Bonus features

Competitive APY

No Monthly Fee

Not for you? Read more bank reviews
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Worst bank
7-10 day hold on check deposits and refuse to refund you for the overdraft fees that you get while your bills are automatically getting paid and b*** hold on to your money. I don’t understand have they have yet to be sued. Definitely switching banks!
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
Fair
Poor Customer Service
I went to my nearest Bank of America office and they gave me an appointment of 1.30 PM. I went back at 1.30 and waited for my turn. After 20 mins of wait I when I asked them they asked me to wait for 10 mins. We waited for 45 mins and even then I was asked to wait for another 20 mins. It was a complete waste of time. Please respect your customers time. If you cannot handle someone please let them know before and do not give them an appointment.
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