OFX is a digital currency and transfer platform that’s been serving individuals and businesses since 1998. You can send money from the U.S. to 91 countries through the company’s website, mobile app or phone lines at any time.
This provider’s biggest advantage is cost. OFX doesn’t charge any transfer fees, and its exchange rates tend to be better than its competition’s because of lower rate markups. Delivery relies on standard banking hours and processing, so you won’t get same-day or next-day delivery with OFX.
>>MORE: Compare money transfers
The bottom line
We rated OFX 4 out of 5 stars based on its transfers from the U.S. to six of seven benchmark countries. Where the provider shines: cheap bank account-funded transfers to Mexico, Germany, Canada and the United Kingdom.
|Country overall ratings|
|Average rating for all countries|
- Transfers require bank accounts on sending and receiving ends
- OFX’s transfers tend to be cheap, especially when converting to major currencies like the euro or the British pound
- Minimum amount per transfer is $150; there is no maximum
- No same-day delivery option is available
- Transfers to China are for business customers only
For each country, we analyzed OFX’s money transfers based on four categories: transfer costs, speed offerings, transfer methods and options, and customer experience. We took the average of all countries’ category ratings to get OFX’s overall ratings:
|Transfer methods and options|
No fees and small exchange rate markups
4.5 / 5.0
OFX charges no transfer fee regardless of the sending amount. This is a recent change; the company used to charge a small flat fee on transfers below $5,000.
Like other providers, OFX makes money off an exchange rate markup. For transfers to most of the benchmark countries, its markups above the mid-market rate tend to be less than 1%. Since countries such as India and the Philippines have less-traded currencies, OFX has higher markups for them, around 1% to 2%.
Example: If the mid-market rate for U.S. dollars to Mexican pesos is 20 pesos per dollar, then a 2% markup means the provider is giving you 19.6 pesos per dollar. For a $500 transfer, that’s the difference between 10,000 pesos from the first rate and 9,800 pesos from the second. And the higher the markup, the less your recipient gets in the local currency.
No same-day option
3.5 / 5.0
Transfers take on average three to four business days. This breaks down to one to two business days for the company to receive funds from your bank account, plus one to two days for delivery to your recipient.
Speed is not a competitive advantage for OFX, considering that some other providers wire money internationally within minutes for generally high costs.
Transfer methods and options
Only bank accounts for payment and delivery, but three sending options and high transfer limits
4.0 / 5.0
- Sending channels: OFX’s website, mobile app and by phone with a customer service representative
- Payment options: Bank account only. You can choose to have OFX do a direct debit, or to speed up delivery, you can send a domestic wire transfer to OFX instead; your bank may charge a fee.
- Delivery options: Bank account only
- Transfer limits: No maximum, but minimum is $150 per transfer
Detailed FAQs, 24/7 support, no live chat
4.5 / 5.0
OFX combines a digital experience with easy-to-reach customer service. You can reach someone at any hour, thanks to OFX’s breadth of offices across different time zones. There’s no live chat feature online, though.
The provider’s website lays out an organized list of helpful information in an FAQs section, including two things rarely explained on money transfer providers’ websites: the interbank rate and exchange rate markups. You can also find answers to general questions about wiring money and OFX’s transfer details like available currencies and delivery times.
There’s one thing that isn’t disclosed unless you become a customer. The website doesn’t let you view OFX’s consumer exchange rates without logging in.
The OFX mobile app displays useful features such as current mid-market rates as well as the status of transfers as ongoing or completed. The app receives 4.1 stars on the Google Play store and 2.5 stars on iTunes.
Cheap transfers but not the fastest speeds
But for faster transfers, you might want to consider other options.
We analyzed 11 top money transfer providers that work in the U.S., including major players and smaller, innovative companies in the international money transfer industry, based on market research, experts, cost analysis and U.S. internet traffic. Providers considered: MoneyGram, OFX, Placid Express, Remitly, Ria, Transfast, TransferWise, Western Union, World First, WorldRemit, and Xoom (owned by PayPal).
What the ratings mean:
— Above average
— Below average
How we rate money transfer providers