at a glance
- NerdWallet ranking: No. 5 life insurance company.
- Offers term, universal, indexed universal, variable universal and survivorship life insurance.
- Customer satisfaction ratings are high.
Founded in 1879, Principal Financial offers a variety of products including term, indexed universal and variable universal life insurance. Customers can receive a life insurance quote for both term and permanent insurance online.
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Principal Financial life insurance
Principal ranked No. 5 out of the 20 best life insurance companies scored by NerdWallet. NerdWallet’s life insurance company rankings take into account financial strength, customer satisfaction and consumer complaints. NerdWallet scores national life insurance companies that sell policies to individuals.
Term life: Principal offers term options of one, 10, 15, 20 and 30 years. The coverage can be converted to permanent life insurance.
Permanent: Principal offers four types of permanent life insurance — universal, indexed universal, variable universal and survivorship life insurance. All the universal life policies give the flexibility to adjust premiums and the death benefit. The cash value growth for indexed universal life insurance is linked to a stock market index. Variable universal life provides greater opportunity for cash-value growth, but comes with risk for losses if the underlying investments perform poorly. Survivorship life insurance covers two lives, typically a married couple. The death benefit is paid after the second person dies.
Principal Financial complaints and customer satisfaction
Principal’s life insurance companies drew significantly fewer than the expected number of complaints to state regulators for companies of their size, according to three years’ worth of data from the National Association of Insurance Commissioners.
Principal Financial scores better than most for customer satisfaction overall, according to research firm J.D. Power’s 2019 U.S. Life Insurance Study. In a survey of customer service by J.D. Power published in 2019, Principal scored “better than most” in five categories. Principal ranked No. 4 overall out of 24 insurers included in the survey.
|Customer satisfaction category||Principal's score|
|Overall satisfaction||Better than most|
|Policy offerings||Better than most|
|Price||Better than most|
|Billing and payment||About average|
|Interaction||Better than most|
|Communication||Better than most|
More about Principal Financial
Principal Financial Group also offers individual disability insurance as well as annuities, mutual funds and retirement plans. Principal provides group insurance plans through employers, including critical illness, dental, disability, life and vision insurance.