Cigna
3.75
CMS Star Rating
Cigna plans are low-cost and member experience scores are about average, but star ratings from CMS have declined.
M-F 9am-9pm ET, Sa 10am-9pm ET
Speak to a licensed insurance agent on askchapter.org
on NerdWallet
States available
29 states and Washington, D.C.
Members in high-rated plans
Medium (50% to 89%)
Member experience
3.53 (Average)
States available
29 states and Washington, D.C.
Members in high-rated plans
Medium (50% to 89%)
Member experience
3.53 (Average)
Pros
- More than 8 in 10 Cigna plans are $0-premium plans.
- Offers a range of member benefits, such as 24/7 telehealth, meal delivery and transportation to and from health facilities.
Cons
- Below-average star ratings.
- Available in only 29 states and Washington, D.C.
- The National Committee for Quality Assurance gives all Cigna plans a score of 3.5 stars or lower on their 5-point scale.