Genworth Insurance Review 2025
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Genworth Financial offers long-term care insurance and mortgage insurance. Genworth announced that it was suspending sales of life insurance as part of a restructuring effort in 2016.
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Genworth long-term care insurance
The company remains a major provider of long-term care insurance, which helps pay for assistance with routine daily activities at home or in nursing homes, adult day care centers and assisted living facilities.
Genworth produces an annual study of long-term care, which examines the median cost of services in various settings. The study provides national and state-by-state data, which can help with financial planning for long-term care.
More about Genworth insurance
Genworth directs homeowners to purchase private mortgage insurance via Enact, a partner company. Sold through lenders, private mortgage insurance enables borrowers to qualify for home mortgages when they have down payments of less than 20%. The insurance protects the lender in case the borrower defaults on the loan. Borrowers pay for the insurance as part of their closing costs or monthly mortgage payments.
How to contact Genworth
Genworth can be reached by:
Phone: Call 888-325-5433 Monday through Thursday from 8:30 a.m. to 6 p.m. ET and Fridays from 9 a.m. to 6 p.m. ET.
Email: Fill out the form on Genworth’s contact page.
Live chat: Not available.
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Life insurance buying guide
Before you start comparing companies, choose the type of life insurance you want, such as term or whole life. Decide which life insurance riders, if any, you want the policy to include. Calculate how much life insurance you need and how long you want the coverage to last. Check that the insurers you’re considering offer the coverage you’re looking for.
When comparing rates, be sure the quotes are for the same amount of coverage over the same period of time. It’s also important to make sure the policy’s medical requirements match your needs. For example, if you want to skip the life insurance medical exam but don’t mind answering health questions, confirm that the application process for each policy you're comparing aligns with that.
Price may not be the biggest driver behind your decision to buy. Look at the number of consumer complaints each company receives, as high numbers can be a red flag about the quality of service.
For more guidance, see our life insurance buying guide.
