J.P. Morgan Automated Investing Review 2021: Pros, Cons and How It Compares

J.P. Morgan Automated Investing offers portfolio management for a 0.35% management fee. The highly integrated app allows Chase customers to access their bank, credit card and investment information in one place.
Elizabeth AyoolaOct 7, 2021

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Our Take

3.0

NerdWallet rating 

The bottom line: J.P. Morgan Automated Investing is a robo-advisor offering that takes the complexity out of investing. It could be a good choice for existing Chase customers who want to start investing but have no interest in dealing with their investments themselves. But the 0.35% management fee is higher than that of competitors.

J.P. Morgan Automated Investing

J.P. Morgan Automated Investing

Fees

0.35%

management fee

Account Minimum

$500

Promotion

None

no promotion available at this time

Pros & Cons

Pros

  • Easy-to-use platform.
  • App that connects all Chase accounts.
  • Low investment expense ratios.
  • Smart-beta ETFs.

Cons

  • ETFs are exclusively from J.P.Morgan.
  • $500 account minimum.
  • High management fee for a robo-advisor.

Compare to Similar Brokers

SoFi Automated Investing
Vanguard Digital Advisor
Betterment
NerdWallet rating 
NerdWallet rating 
NerdWallet rating 
Fees

0%

management fee

Fees

0.15%

per year (approximately)

Fees

0.25%

management fee

Account Minimum

$0

Account Minimum

$0

Account Minimum

$0

Promotion

Free

career counseling plus loan discounts with qualifying deposit

Promotion

No advisory fees

your first 90 days of Vanguard Digital Advisor investment management (Enrollment requires a Vanguard account with a minimum of $3,000)

Promotion

Up to 1 year

of free management with a qualifying deposit

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Full Review

Where J.P. Morgan Automated Investing shines

Easy portfolio building: J.P. Morgan Automated Investing makes it easy to build a well-diversified portfolio with a quiz that asks about your risk profile, your goals and your time horizon, then pairs you with one of four potential portfolios.

Portfolio mix: J.P. Morgan Automated Investing features eight asset classes plus cash, and allows up to two ETFs in an asset class.

Integrated app: Chase customers can access their J.P. Morgan Automated Investing account on the Chase mobile app.

Where J.P. Morgan Automated Investing falls short

Account management fee: An annual 0.35% management fee is on the higher end of the robo-advisor spectrum.

Account minimum: J.P. Morgan Automated Investing has a $500 minimum; many competitors have lower or no minimums.

Limited tools: J.P. Morgan Automated Investing has a simulation tool that illustrates the likelihood of various investment returns over time, but aside from that, does not offer much to help investors understand their assets or plan for their financial goals.

J.P. Morgan Automated Investing is best for

  • Mobile users.

  • Investors who want portfolio management.

  • A simple investing experience.

J.P. Morgan Automated Investing at a glance

Account minimum

$500.

Account management fee

0.35%.

Investment expense ratios

Average 0.10% to 0.12%. J.P Morgan Automated Investing will reduce its management fee by the portion of expense ratios that is paid to J.P. Morgan or its affiliates.

Account fees (annual, transfer, closing)

$75 account transfer fee. Partial transfers are not supported.

Portfolio mix

Portfolio mix is well-diversified. Includes exposure to non-market correlated assets like REITs. However, J.P. Morgan Automated Investing lacks exposure to commodities.

Socially responsible portfolio option

None.

Accounts supported

  • Individual and joint taxable accounts.

  • Traditional and Roth IRAs.

Tax strategy

Not available.

Automatic rebalancing

Free on all accounts.

Human advisor option

Financial consultants (Series 7 and 66 licensed) are available Monday to Friday, from 9 a.m. to 6 p.m. Eastern, but they do not offer personalized guidance.

Bank account/cash management account option

Savings account currently offers an interest rate of 0.01%.

Customer support options (includes how easy it is to find key details on the website)

  • Phone support: Monday to Friday 8 a.m. to 9 p.m. Eastern and Saturdays, 9 a.m. to 5 p.m. Eastern.

  • Facebook and Twitter support: Monday to Friday, 7 a.m. to 11 p.m. Eastern, and Saturday to Sunday, 10 a.m. to 7 p.m. Eastern.

  • Email.

  • In-person, but hours vary by branch location.

More details about J.P. Morgan Automated Investing's ratings

Account minimum: 4 out of 5 stars

J.P. Morgan Automated Investing has a $500 account minimum. With so many robo-advisors offering $0 account minimums, it feels like a service has to go the extra mile to justify that $500 minimum (and a required $250 maintained balance), and J.P. Morgan Automated Investing simply doesn’t.

Account management fee: 3 out of 5 stars

J.P. Morgan Automated Investing matches investors with a portfolio that fits their risk tolerance and investment goals, then manages the account for an annual management fee of 0.35% of the account balance. This is on the high side, especially since the robo doesn’t offer any additional services (such as tax-loss harvesting) to round out its automated portfolio management offering.

Investment expense ratios: 4 out of 5 stars

The average expense ratios of J.P. Morgan Automated Investing's four portfolio choices is competitive, ranging from 0.10% to 0.12%. Similar to other robo-advisors, that expense ratio for the investments used is charged to investors in addition to J.P. Morgan Automated Investing's management fee. But the service reduces its management fee by the portion of the expense ratio that is paid to J.P. Morgan or its affiliates.

Account fees: 3 out of 5 stars

Customers can expect to pay a $75 account full transfer fee. J.P. Morgan Automated Investing doesn’t support partial transfers.

Portfolio mix: 4 out of 5 stars

Building a well-diversified portfolio takes time and research. J.P. Morgan Automated Investing helps you out by asking about your risk tolerance, goals and time horizon, then pairing you with one of four potential portfolios. Ranging from conservative to aggressive, the portfolios are built using a mix of exchange-traded funds, giving investors exposure to stocks, real-estate, and bonds.

The robo features eight asset classes plus cash, and allows up to two ETFs in an asset class. The ETFs are smart-beta funds, which customize the ETF’s holdings rather than passively tracking every investment in an index. Because of that, the company says its smart-beta ETFs are designed to perform better than traditional passive ETFs. That said, when choosing investments, customers can include passive ETFs.

One thing to note: J.P. Morgan Automated Investing only uses J.P. Morgan ETFs  — even if there is a similar ETF that is cheaper. For robo-advisors offered by brokerages that have their own funds, this isn’t uncommon.

Socially responsible portfolio options: 1 out of 5 stars

Some robo-advisors provide socially responsible investing options or make portfolios customizable for investors who want to know they’re investing in ethical companies. J.P. Morgan doesn’t provide any socially responsible options.

Accounts supported: 2 out of 5 stars

J.P. Morgan supports individual and joint taxable accounts, traditional IRAs and Roth IRAs. Some of its competitors support additional accounts,  such as custodial accounts and SEP and SIMPLE IRAs.

Tax strategy: 1 out of 5 stars

Some robo-advisors offer tax-loss harvesting, in which you sell losing investments to offset gains from winners. The strategy can reduce tax liability on taxable accounts, but J.P. Morgan Automated Investing doesn’t offer this service.

Automatic rebalancing: 5 out of 5 stars

Market shifts may cause your portfolio to drift away from your preferred asset allocation. J.P. Morgan offers automatic rebalancing, using a glide-path strategy to adjust your asset allocation over time. This ensures your portfolio matches your risk tolerance as you get closer to your goal.

» How does J.P. Morgan Automated Investing compare? See our list of the best robo-advisors.

Human advisor option:  1 out of 5 stars

J.P. Morgan Automated Investing offers access to financial consultants (Series 7 and 66 licensed). They’re available Monday through Friday, from 9 a.m. to 6 p.m. Eastern time, but don’t provide customers with personalized financial advice.

The company also offers a simulation tool that illustrates the likelihood of various investment returns over time, but aside from that, does not offer much to help investors understand their assets or plan for their financial goals. The Chase website does have a Learning & Insights section with educational articles to help beginners understand investing.

Savings account/cash management options: 2 out of 5 stars

You can open a Chase checking or savings account with 0.01% interest rate. Also note, any cash portion of your investment portfolio gets a 0.03% interest rate.

If you’re already a Chase customer, you’ll be able to access your J.P. Morgan Automated Investing account on the Chase mobile app. Users can check on their investments in addition to accessing any other Chase accounts, such as credit cards or bank accounts.

Customer support options: 3 out of 5 stars

There are multiple customer support options available in case you run into technical issues or have questions. You can access phone support Monday through Friday 8 a.m. to 9 p.m. Eastern and Saturdays, 9 a.m. to 5 p.m. Eastern. Facebook and Twitter support is available Monday to Friday, 7 a.m. to 11 p.m. Eastern, and Saturday to Sunday, 10 a.m. to 7 p.m. Eastern.

Customer support is also available by email and in person, but the hours depend on the branch location.

Is J.P. Morgan Automated Investing right for you?

If you’re looking for investment management and nothing more, J.P. Morgan Automated Investing is a decent option — especially if you’re already a Chase customer. If investing feels particularly daunting to you, J.P. Morgan Automated Investing takes almost all the leg work out of it and lets you invest without making the intimidating decisions that DIY investing might require.


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