Chase Auto Loan Review 2025

Chase Auto loan terms and requirements

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About Chase auto loans: a closer look

Chase Auto offers new and used car loans for vehicles purchased through designated dealerships. While car buyers are limited on where they can buy, the Chase network is huge — with more than 12,000 dealerships in all 50 states. Recently, Chase added auto refinancing loans to its product lineup.

Chase auto loan rates aren't listed on the bank's website, but a Chase car payment calculator enables you to enter vehicle information, your state, your credit score range and loan amount to see estimated interest rates and payments for several different loan terms. You can use this tool for loans to purchase a new or used car as well as for refinancing.

Auto loan pre-qualification with a soft credit check is also available on the Chase website, so borrowers can get an idea of the loan amount they may qualify for without affecting their credit scores. Separate online auto loan applications for purchase loans and refinancing loans use a hard credit inquiry to provide a loan decision. For new and used purchase loans, approved loan information is sent to the chosen dealership, where borrowers complete their transaction in person.

When reviewing and rating auto lenders, NerdWallet's editorial team gathers information about customer experience, transparency, loan affordability, loan requirements and flexibility. Chase scores high for customer experience, with an easy application process, fast approval time and no origination fee (except in Indiana). We especially like that Chase makes it easy to find rate estimates, pre-qualify and answer many questions on its website.

The lowest scoring category for Chase is transparency. We ask lenders for eligibility requirements — such as minimum credit score and history — to get a loan, so borrowers can assess if that lender is a good fit before applying. We also see if this information is available on the lender's website. Chase is much more transparent than other large auto lenders that we review, but we did not see eligibility criteria for consumers via the website, resulting in a slightly lower rating in this area.

Do you qualify for a Chase auto loan?

Here are Chase's requirements to qualify for an auto loan. Meeting these requirements doesn’t guarantee approval. Also, some lenders may be more flexible with requirements when taking into account an applicant's total financial picture.

Other Chase auto loan details

• New vehicle definition. Never been titled and not older than the current calendar year minus one.

• Pre-qualification and preapproval. A tool for pre-qualification with a soft credit check is available on the Chase website. A separate, online auto loan application uses a hard credit inquiry to provide a loan decision. Approved loan offers are good for 30 days for most applicants.

• Upfront fees. Does not charge an origination or processing fee, except in Indiana which is $195.

• Interest rate discounts. 0.25% APR discount for Chase Private Client members if application is submitted at chase.com. No discount for automatic payments.

• Refinancing time restrictions. Will refinance 90 days after your previous loan closed, once your current lender’s name is on the title and it can be transferred to Chase. Also, to refinance, your current loan's payoff must be between $4,000 and $100,000 with at least 12 months remaining on the loan.

• Other refinancing restriction. Chase will not refinance its existing auto loans or loans through its private label financing groups: Aston Martin Financial Services, Jaguar Financial Group, Land Rover Financial Group, Maserati Capital USA, McLaren Financial Services, Rivian Financial Services and Subaru Motors Finance.

• Deferred payments. According to a Chase representative, in some cases a customer could be approved for a deferred payment at the beginning of a new loan.

• Selected payment due date. Yes, but only prior to signing the loan agreement.

• Late payment grace period and fee. Has a grace period of at least 10 days but did not disclose late fee amount.

• Hardship plans. Hardship options may include deferred payments and extended loan terms. Disaster and hardship information is available on the Chase website.

• Contacting Chase Auto. Borrowers can reach Chase by phone, website form or visiting a location. Spanish-speaking agents are available by phone. Hours are Monday-Friday 8 a.m.-7 p.m. CT.

• Mobile app to manage account. Yes.

Back to About Chase Auto

Chase Auto may be a good fit for those who:

• Want to save time at a dealership. Borrowers can select a dealership, shop for available vehicles and apply for Chase financing online, resulting in less paperwork at the dealer.

• Are a Chase Private Client. Those who have qualifying deposit balances to be a Chase Private Client automatically receive a 0.25% percentage point discount on auto loans if they apply at chase.com.

• Prefer digital tools to manage their auto loan. Using the Chase mobile app, borrowers can easily make their car payment, set automatic payments, pay extra to loan principal and see the current loan payoff amount.

Before you apply to Chase Auto

Check your credit. You can get your free credit report on NerdWallet or at AnnualCreditReport.com. If you find errors, file a credit dispute to correct them before you apply for an auto loan.

Figure what monthly payment you can afford. Use an auto loan calculator to determine what APR and repayment term you need to get monthly car payments that fit your budget. When you know your maximum car payment, a car affordability calculator can help you determine a realistic car price.

For auto refinance loans, use an auto refinance calculator to see your monthly payment and determine what APR and term you need to make refinancing worthwhile.

Gather your information and documents. Chase requires the following to submit a pre-qualification form: name, address, gross annual income, last four digits of your Social Security number and email.

To proceed with a loan application, you will also need: Social Security number or ITIN, address, time at address, phone, email, birthdate, employment status, employer name, income, housing status, housing payment amount, basic vehicle information, vehicle identification number (VIN) and dealership information.

How to apply for a Chase auto loan

1. Find an authorized dealership and vehicle. Since Chase Auto financing for new and used cars is limited to certain dealerships, it’s a good idea to ensure you have access to one. The Chase website has a locator to find participating dealerships. There is also a digital car-buying site, where some Chase network dealerships list their inventory. The car-buying site is somewhat limited, with about 4,000 dealerships listing vehicles.

2. Submit your auto loan application. Chase auto loan applications to buy a car can be submitted on the bank’s website or at the dealership. Car buyers can’t apply for purchase loans at a Chase branch. When you apply online, you’ll be asked to provide details about the car you want and the dealership that has it. If your choice of car or dealer changes, this information can be updated later.

3. If approved, go to the dealership. Submitting the online application will result in a hard credit inquiry on your credit report and an emailed loan decision from Chase. Loan details, including estimated rate and payment, are provided to you and the dealership. Visit the dealership to complete the transaction.

To apply for a Chase auto refinancing loan, go to the auto refinancing section on the bank's website and select Apply Now to submit an application. If you're approved, you can submit required forms and e-sign closing documents. Chase will pay off your current lender and update your vehicle's title.

If you're already a Chase customer, you can sign in when submitting an auto loan application to prefill some of your information.

Back to About Chase Auto

How do we review direct lenders for auto loans?

NerdWallet's review process surveys companies that offer any combination of new car purchase loans, used car purchase loans, auto refinance loans (traditional and/or cash-out) and lease buyout loans. These companies include direct lenders and aggregators; the latter group doesn't have in-house loan products but matches borrowers to third-party lenders within a network. Our aim is to provide an independent assessment of providers to help arm you with information to make sound, informed judgements on which ones will best meet your needs. We adhere to strict guidelines for editorial integrity.

Our survey for direct lenders has different questions than the survey for aggregators, but each includes more than 60 data points. NerdWallet independently confirms product details and, when necessary, follows up with company representatives. At least two writers and an editor verify the facts for every lender review to ensure data are accurate.

To receive a star rating, a lender must respond to NerdWallet’s annual auto loans survey. Star ratings are then assessed from poor (one star) to excellent (five stars).

For more details about the categories considered when rating direct lenders and our process, read our full methodology.