Allstate Renters Insurance Review 2023
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Allstate renters insurance is a solid offering from one of the largest insurers in the U.S., covering the basics as well as a few useful extras. You can get an Allstate renters insurance policy online or through the company’s network of local agents, who also sell a variety of other insurance policies and financial products.
Allstate renters insurance star rating
Allstate renters insurance earned 4.5 out of 5 stars for overall performance. NerdWallet’s ratings are determined by our editorial team. The renters insurance scoring formula takes into account policy coverage options and discounts, ease of filing a claim, website transparency, the financial strength of the company, complaint data from the National Association of Insurance Commissioners and more.
Based on these ratings, Allstate is among NerdWallet’s Best Renters Insurance Companies for 2023.
Allstate renters insurance is available in all 50 states and Washington, D.C.
Allstate renters insurance coverage
Landlords sometimes require tenants to purchase a policy with a minimum amount of renters liability insurance, but otherwise, the coverage you choose is generally up to you. Below are the four types of coverage included in most standard renters policies:
Type of coverage
What it does
Covers your clothing, furniture, electronics and other belongings.
Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.
Pays out if you're responsible for injuries to other people or damage to their property.
Covers injuries to other people in your home, regardless of fault.
For more details, see What Does Renters Insurance Cover?
You can also add the following coverage options to your Allstate policy:
Scheduled personal property, which covers expensive individual items, such as jewelry or electronics, that aren’t sufficiently insured by the standard policy.
Identity theft coverage, which covers lost wages, legal expenses and other costs if someone steals your identity.
Replacement cost coverage for personal property, which ensures that if your stuff is stolen or damaged, Allstate will pay enough for you to buy brand-new replacements. (With a standard policy, the company will pay less to reflect the depreciation of older items.)
» MORE: The best cheap renters insurance
Allstate renters insurance rates
Allstate renters insurance costs an average of $154 a year, or about $13 a month, according to NerdWallet’s rate analysis. That’s cheaper than the national average of $179 per year. See how a few other large insurers stack up below.
Average annual cost
*USAA renters insurance is available only to active-duty military members, veterans and their families.
Depending on where you live, you may be able to lower your renters insurance premium by:
Buying multiple Allstate policies.
Paying your premium in full, upfront.
Signing up for autopay.
Having no recent claims on your record.
Having safety devices or services, such as fire alarms or security systems.
Being retired and at least 55 years old.
Allstate had more than the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (The NAIC’s home insurance complaints cover a range of policy types, including renters and condo insurance.)
Website: You can do just about everything on Allstate’s website, such as get a quote, pay your bill, find an agent, and file and track claims. The site’s “Resources” section has useful information on renters insurance.
App: You can pay your bill, access policy details, make a claim and contact your agent through Allstate’s mobile app, available on both iOS and Android.
Claims: You can file and track renters insurance claims on the Allstate website or mobile app. If you’d rather do it by phone, call 800-669-2214 or contact your local agent. After a widespread disaster, you may even be able to file in person at an Allstate mobile claims center.
Customer service: Allstate’s online help center has a chatbot you can interact with. For more personalized assistance, you can send an email through the website, contact your agent, or call 800-255-7828.
» MORE: Allstate auto insurance review
Where Allstate stands out
Discounts and affordable rates. Allstate has plenty of ways to save on your premium, and its rates are lower than the national average, according to NerdWallet’s analysis.
Broad availability. You can get Allstate renters insurance in every U.S. state and Washington, D.C.
Where Allstate falls short
Customer satisfaction. Allstate draws more consumer complaints than expected, and its renters insurance is rated slightly below average for customer satisfaction in J.D. Power’s 2022 U.S. Home Insurance Study.
» MORE: Allstate home insurance review
Allstate vs. other insurers
Here’s how Allstate renters insurance stacks up against policies from other popular companies.
Allstate vs. State Farm renters insurance
Allstate and State Farm are two of the largest insurance companies in the country. Both sell renters insurance policies online and through agents. Allstate’s policies are available throughout the country, while State Farm isn’t selling new policies in Massachusetts or Rhode Island.
Both companies offer standard policies that you can customize with add-ons for valuable items, identity theft and replacement cost coverage for personal belongings. State Farm agents may also be able to offer other endorsements, such as extra types of liability coverage.
Both companies have robust websites, allowing you to get quotes, pay bills, and file and track claims. They also have highly rated mobile apps. But State Farm has the edge when it comes to consumer complaints, drawing fewer complaints to state regulators than expected for a company of its size. Allstate draws more than the expected number of complaints.
In the end, you can’t go wrong with a renters insurance policy from either State Farm or Allstate.
Learn more with our State Farm renters insurance review.
Allstate vs. Geico renters insurance
The main difference between Allstate and Geico renters insurance is that Allstate sells its own policies, while Geico works with third parties. If you need to file a claim on your Geico renters insurance policy, you’ll need to reach out directly to the third-party company.
Coverage options and discounts on your Geico renters policy will depend on the provider Geico matches you with. But as with Allstate, you’ll likely be able to save by bundling renters insurance with another type of policy, such as auto insurance.
Read our Geico renters insurance review for more details.
Other renters insurance companies to consider
Not ready to make a decision? You may be interested in these other renters insurance companies:
Farmers: Numerous coverage options, but may be more expensive than average.
Lemonade: Digital-first insurer that donates a portion of proceeds to a charity of your choice.
Nationwide: Standard policies include more than just the basics.
Progressive: Sells its own renters policies and those of a third-party partner.
Renters insurance ratings methodology
NerdWallet’s renters insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage options, discounts and online experience. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our full renters insurance rating methodology.
Insurer complaints methodology
NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2019-2021. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.
Renters insurance rates methodology
To find the national cost of renters insurance, NerdWallet averaged rates for 30-year-old tenants from multiple insurance companies in every ZIP code across all 50 states and Washington, D.C. Sample tenants were nonsmokers with good credit and no recent claims, living in a two-bedroom apartment. They had a $500 deductible and the following coverage limits:
$30,000 in personal property coverage.
$100,000 in liability coverage.
$10,000 in additional living expenses coverage.
$1,000 in medical payments coverage.
We then compared the insurer's rates to the average rate for all companies in states where it offers policies and where its rates were available from Quadrant Information Services.
These are sample rates generated through Quadrant Information Services. Your own rates will be different.