Jetty Renters Insurance Review 2022

Apr 28, 2022

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Jetty Renters Insurance
NerdWallet rating 

Jetty at a glance

  • Offers customizable renters insurance.

  • Has a membership benefits program.

  • Available only at participating properties.


Founded in 2015, Jetty is a specialized insurance agency that offers customizable renters insurance policies, including optional endorsements called Power-Ups. You can get Jetty insurance only if you live in one of the company’s partner properties.

Jetty doesn’t have agents. To receive a quote, you must live in one of its partner properties and use a sign-up link from the property manager.

Jetty also offers other services to help renters cover their security deposits and avoid fees for late rent payments.

Best for: Renters at Jetty partner properties looking for a convenient insurance option.

How we rate renters insurance companies

Our star ratings are based on consumer complaint data from the National Association of Insurance Commissioners; financial strength grades from AM Best; coverage and discounts available; and the overall consumer experience. See our criteria for evaluating renters insurance companies.

Why you can trust NerdWallet

Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy in order to help you choose the financial products that work best for you. Here is a list of our partners and here’s how we make money.

Jetty insurance pros and cons

Pros

Cons

Bedbug coverage and replacement cost coverage for belongings are included standard.

No discounts available.

“Power-Ups” offer numerous optional types of coverage.

You can get Jetty insurance only if you live in a Jetty partner property.

How Jetty renters insurance rates

4.0

NerdWallet rating 

Jetty renters insurance earned 4 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account coverage and discounts, ease of filing a claim, website transparency, financial strength, complaint data from the National Association of Insurance Commissioners, and more.

State availability

Jetty renters insurance is available nationwide except for Florida, Indiana, Missouri and North Carolina.

Jetty renters insurance coverage

Landlords sometimes require tenants to purchase a policy with a minimum amount of renters liability insurance, but otherwise, the coverage you choose is generally up to you. Below are the four types of coverage included in most standard renters policies:

Type of coverage

What it does

Covers your clothing, furniture, electronics and other belongings.

Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.

Pays out if you're responsible for injuries to other people or damage to their property.

Medical payments

Covers injuries to other people in your home, regardless of fault.

For more details, see our guide to renters insurance coverage.

In addition to these standard types of coverage, Jetty also covers bedbug infestations that have been certified by a licensed pest control professional. Jetty will pay up to $300.

If your belongings are damaged or stolen, Jetty will pay your claim on a “replacement cost” basis. That means it will give you enough money to buy new replacements for the lost items, without deducting for depreciation.

Jetty policies can be customized by purchasing these “Power-Up” endorsements:

  • Valuables protection: This is blanket coverage up to $5,000 for pricey items such as jewelry, mountain bikes or musical instruments. If you have certain belongings worth more than $5,000, you can buy a personal floater endorsement to cover each item individually.

  • Personal electronics protection: Pays for damage to devices in situations excluded by a standard policy, like dropping and breaking.

Jetty policyholders also have access to a range of member benefits, including discounts on moving companies, pet products and food delivery.

Discounts

At this time, Jetty offers no renters insurance discounts.

Consumer complaints

Jetty works with State National Insurance Company to provide the actual coverage in your policy. State National had close to the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (The NAIC’s home insurance complaints cover a range of policy types, including renters and condo insurance.)

Consumer experience

Website: Jetty’s website offers a substantial amount of information about its renters insurance and deposit policies. However, you can’t get a quote directly through the site. If you live at a Jetty partner property, the management will provide you with a unique URL that you'll use to get your price. Customer support is available by email or phone.

Claims: You can submit a claim through your account on the Jetty website or by calling a 24-hour claims line.

Other Jetty products for renters

Jetty Deposit: If you’d have trouble coming up with the full amount of your security deposit (often a full month of rent), you can use Jetty Deposit to reduce it. Jetty will pay your security deposit for you, then charge you either a one-time or monthly fee. These fees are calculated based on “soft” credit checks that won’t impact your credit score. If you opt for the monthly fee, you will pay it every month for the duration of your lease (except in Texas, where the maximum time limit is 19 months).

Jetty Rent: With this product, Jetty pays your rent in full on the first of every month, then you have until the 24th to pay the company back, either all at once or in installments. In exchange, you’ll pay an origination fee of $15, plus a monthly service fee of $15 to $25.

Renters insurance buying guide

Before you compare renters insurance companies, gather key information such as the address of the rental and any safety and security features the unit has.

You should also figure out how much coverage you need. Take a quick inventory of your belongings: How much would it cost you to replace them? Include all furniture, electronic devices, clothing, jewelry and household items. This total is the minimum amount of personal property insurance you should have.

Your liability limit should be high enough to cover your net worth, while your deductible should be an amount you’d feel comfortable paying in an emergency.

When evaluating renters insurance quotes, make sure each rate estimate includes the same coverage limits and deductibles so you know you’re getting a fair comparison. While it’s tempting to buy the cheapest policy, you may also want to read reviews of your preferred company to make sure it offers good customer service.

How to file a renters insurance claim

File as soon as it’s safe. The sooner you report a theft or damage to your home, the sooner your insurer can assign an adjuster and start working on paying out your claim. Some companies let you file claims online or through their app, while in other cases you may have to call your agent or insurer instead. Have your policy number handy.

Document the damage. Bolster your claim by taking photos or video of all damage. If something was stolen, report it to the police before you contact your insurance company. Your insurer may ask for a copy of their report.

Prevent further damage. After you’ve taken pictures of everything broken or destroyed, take steps to prevent additional damage, such as putting a tarp over a broken window to protect your belongings inside. Keep receipts for any supplies you buy, as your insurer may reimburse you later.

Other renters insurance companies to consider

Not ready to make a decision? You may be interested in these other renters insurance companies:

Frequently asked questions
What other types of insurance does Jetty offer?

Jetty currently sells only renters insurance, with no options for auto, homeowners or other types of policies.

Does Jetty cover renters in manufactured or mobile homes?

No, Jetty renters insurance is available only to those living in homes with traditional foundations. For other options, see NerdWallet’s guide to manufactured and mobile home insurance.

Can my roommate and I share a Jetty policy?

Your Jetty Protect policy automatically covers your spouse, civil union partner and dependent children. If you’re living with a significant other or relative, you can add them to your plan, but you can’t add an unrelated roommate.

Does Jetty cover all dog breeds?

No. In most states, the liability on your policy won’t pay for claims associated with any of the following dog breeds:

  • Akita.

  • Alaskan malamute.

  • Cane corso.

  • Chow chow.

  • Doberman pinscher.

  • German shepherd.

  • Great Dane.

  • Husky or wolf mix.

  • Mastiff.

  • Pit bull.

  • Presa Canario.

  • Rottweiler.

  • Siberian husky.

  • Staffordshire bull terrier.

  • Saint Bernard.

A dog of any breed who has a history of biting will also not be covered. Breed restrictions don’t apply in California, Maryland, Massachusetts or New Jersey.

Methodology

Renters insurance ratings methodology

NerdWallet’s renters insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage options, discounts, online experience and more. Our “ease of use” category looks at factors such as website transparency and how easy it is to file a claim. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2018-2020. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

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