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Borrower Beware: Miller Student Loan Consulting LLC

Loans, Student Loans

This company is on the NerdWallet Student Loan Watch List. The list flags student-loan businesses and individuals hit by enforcement actions, court judgments or liens, or bad ratings from the Better Business Bureau. Learn more in Who Gets Listed. Have you dealt with this business, or encountered a suspicious student-loan company that NerdWallet public interest reporters should investigate? Let us know at watchlist@nerdwallet.com.

Miller Student Loan Consulting LLC was forced to refund $930 to customers in Washington after officials accused the company of charging illegal fees for debt adjusting, according to a news release issued by the state’s attorney general.

The Oregon company ignored legal obligations to inform customers of important rights, the attorney general alleged.

Attorney General Bob Ferguson forced Miller Student Loan Consulting and 14 other student loan “debt relief” companies to stop conducting business in Washington. The action left Miller Student Loan Consulting free to operate in any other state.

“These firms unfairly preyed on students who sought help managing their loans,” Ferguson said in the 2017 release.

What the company claims to provide: Consulting and membership services for student loan borrowers who want to consolidate or have federal and private student loans forgiven; lowering monthly payments by applying for income-based repayment plans

Website: http://www.student-loan-consultant.com

Based: Ashland, Oregon

Management: Jan Miller, member manager and registered agent; Veronica Gomez, member manager

Sources: Washington attorney general, Oregon secretary of state