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Miller Student Loan Consulting LLC was forced to refund $930 to customers in Washington after officials accused the company of charging illegal fees for debt adjusting, according to a news release issued by the state’s attorney general.
The Oregon company ignored legal obligations to inform customers of important rights, the attorney general alleged.
Attorney General Bob Ferguson forced Miller Student Loan Consulting and 14 other student loan “debt relief” companies to stop conducting business in Washington. The action left Miller Student Loan Consulting free to operate in any other state.
“These firms unfairly preyed on students who sought help managing their loans,” Ferguson said in the 2017 release.
What the company claims to provide: Consulting and membership services for student loan borrowers who want to consolidate or have federal and private student loans forgiven; lowering monthly payments by applying for income-based repayment plans
Based: Ashland, Oregon
Management: Jan Miller, member manager and registered agent; Veronica Gomez, member manager
Sources: Washington attorney general, Oregon secretary of state