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Medicare Part B covers ambulance transportation to a health care facility when it’s medically necessary and transportation in any other vehicle would endanger your health. The tricky part is judging when these conditions are met, especially in an emergency when no health care professional is present.
If you call 911, whether the responding ambulance or emergency medical services are public or private, Medicare will be billed for at least some ambulance services and you will pay some of the total cost, which can range from several hundred dollars to $1,000 or more. If you call for an ambulance and it isn't an emergency, Medicare will cover it only if specific conditions are met. So it’s important to understand key details of Medicare ambulance coverage.
Ambulance transportation for emergency care
If you believe a medical emergency exists and requires ambulance transportation to a treatment facility, call for one — and be sure someone follows up with providers to back up your claim.
"We see problems with claims when the question is whether there was an emergency," says Sarah Murdoch, director of client services at the Medicare Rights Center. "Make sure that the providers document the episode as an emergency. Make your case to them that it was reasonable to call for an ambulance given what you knew and what you were experiencing."
Ambulance services in nonemergency situations
Medicare will sometimes cover nonemergency ambulance transportation if a physician certifies that it’s medically necessary. The patient typically must be confined to bed or require vital medical services during the trip. The ambulance must take you to a facility that provides Medicare-covered service, whether it’s a hospital, skilled nursing facility or other health care setting.
Note that in a nonemergency situation, if a private ambulance company believes Medicare might deny a claim for a specific ambulance service, the company is required to give you an Advance Beneficiary Notice of Noncoverage.
What you’ll pay for ambulance transportation
You pay 20% of the Medicare-approved amount for ambulance services, and the Medicare Part B deductible, $233 in 2022, applies. Medicare covers ambulance transportation only to the nearest medical facility that can give you the required care.
Medicare Advantage and ambulance coverage
Medicare Advantage must cover at least what Medicare Part B covers. In some parts of the country, plans may be available that provide additional coverage, but the details of coverage can be complex.
"You need to look deep into your plan’s Evidence of Coverage document to see if your particular situation will be covered," Murdoch says. This research can be worthwhile for chronically ill patients who are likely to require multiple ambulance trips for treatment, for example.
What to do if your ambulance claim is rejected
Has your claim for ambulance services been denied? Consider filing an appeal. As the nonprofit Medicare Advocacy puts it: "Ambulance transportation is frequently inappropriately denied Medicare coverage. If a Medicare beneficiary’s transportation meets the coverage guidelines … but is denied Medicare coverage, appeal!"